Clouds Estate

hotel boutique de luxe. Vraiment un lieu à ne pas manquer. Tous les détails sont de haut niveau. Nous avons adoré cluds Estate

The views from Clouds are incredible, the best thing about our stay was the views, you will get incredible views from most places in this accommodation, your room, the main pool/ dining area and also the higher pool. the room is also lovely, very well designed and modern amenities. They also provided us with a bottle of Prosecco for our honeymoon which was a nice touch. They bring round refreshing ice cream by the pool which is a lovely touch. We had dinner one night which was nice However overall I am not sure I would rate it as 5*. When we arrived our WiFi didn’t work for the first day we were there in our room, the hairdryer didn’t work, it required an extra adapter which reception were able to provide and this was fine. I had requested an iron which was told would be delivered to the room which it wasn’t, I had to ask again the next morning. The breakfast option isn’t great, could have better variety. The WiFi also cuts out quite a lot especially if at the pools, there is individual wifis per room Overall I would come back for the views but in comparison to other 5 star hotels I have stayed in on my trip I don’t think it quite makes 5 stars

Postcard perfect scenery and wonderful facilities, let down by slightly disgruntled service that lessened the experience. Would recommend for the views, pool, rooms and 5 minute walk to Delaire Graff next door (via a security gate).

Lovely location but not our favourite room due to compromised privacy. Service erratic

Clouds Estate was simply breathtakingly beautiful experience. Fabulous, luxury accommodation set within the vineyards of Stellenbosch. Dinner in the evening was excellent and a lovely selection of hot and cold breakfast choices each morning. The pool area was clean and welcoming with stunning views making this a very relaxing few days. Staff were very welcoming and extremely helpful. A fabulous venue to celebrate a special Birthday. We received a recommendation for dinner at Graff estate next door and we were driven and collected by concierge at Clouds by golf buggy. We hope to return soon. Thanks for a wonderful stay, one I shall never forget. A huge thanks to Sharon for being so helpful and informative about the area.

We stayed in a deluxe villa on the estate. Communication prior to arrival was excellent and it was easy to book a reasonably priced transfer from the airport. They kindly allowed us a complimentary (very) early check in and that was fantastic after a long flight. The room was very spacious with a stunning view from the patio. It was quiet and peaceful. There was a working kitchen with a coffee machine and tea and coffee and complimentary wine, beer and snacks. The amenities were very comprehensive. The bed was large and comfortable with good air conditioning. Breakfast was fantastic with lots of cut fruit, yoghurts, meats, cheeses, smoked salmon and pastries plus a cooked to order hot choice (including eggs royale!). My husband is very fussy about his coffee but said the coffee he was served was perfect. We had lunch and dinner there and although there was limited choice, all the meals were very tasty and the portions large. We had a private wine tasting of five of the Estate’s wines which we really enjoyed. Service was extremely friendly and efficient. We had a fabulous stay and would highly recommend a stay here if in stellenbosch.

Breathtaking view

We are repeat guest and Clouds never disappoints. The service, view and tranquility is amazing. Looking forward to our next trip

Exceptional view, great landscaping, modern and clean room, friendly staff. We had a wonderful stay.

It is a Beautiful property with stunning views

Stunning views from the hotel, excellent wine list and restaurant. Room was gorgeous and the staff could not do enough for us. Thank you.

Excellent accommodation with wonderful views

The best view in Cape Town! The grounds are incredible with a view across stellenbosch. Amazing modern decor with five star service and food.

A fantastic hotel in a perfect location. Staff were exceptional. Facilities excellent. Would definitely stay again.

Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future.

This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.

The staff went above and beyond in helping celebrate my partner's birthday.

Lovely hotel in beautiful location

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!

Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.