Clouds Estate

We stayed in a deluxe villa on the estate. Communication prior to arrival was excellent and it was easy to book a reasonably priced transfer from the airport. They kindly allowed us a complimentary (very) early check in and that was fantastic after a long flight. The room was very spacious with a stunning view from the patio. It was quiet and peaceful. There was a working kitchen with a coffee machine and tea and coffee and complimentary wine, beer and snacks. The amenities were very comprehensive. The bed was large and comfortable with good air conditioning. Breakfast was fantastic with lots of cut fruit, yoghurts, meats, cheeses, smoked salmon and pastries plus a cooked to order hot choice (including eggs royale!). My husband is very fussy about his coffee but said the coffee he was served was perfect. We had lunch and dinner there and although there was limited choice, all the meals were very tasty and the portions large. We had a private wine tasting of five of the Estate’s wines which we really enjoyed. Service was extremely friendly and efficient. We had a fabulous stay and would highly recommend a stay here if in stellenbosch.

O quarto estava impecável, super espaçoso e confortável! Equipe super simpática e solicita! Vista de milhões!

Breathtaking view

We are repeat guest and Clouds never disappoints. The service, view and tranquility is amazing. Looking forward to our next trip

Exceptional view, great landscaping, modern and clean room, friendly staff. We had a wonderful stay.

Excelente estadia! Vinícola super bem cuidada! Jardins lindos e atendimento ótimo! No restaurante todos eram muito educados, mas as vezes o atendimento era um pouco demorado. Não atrapalhou a experiência mas é um ponto a melhorar! Eu voltaria!

It is a Beautiful property with stunning views

Stunning views from the hotel, excellent wine list and restaurant. Room was gorgeous and the staff could not do enough for us. Thank you.

Excellent accommodation with wonderful views

The best view in Cape Town! The grounds are incredible with a view across stellenbosch. Amazing modern decor with five star service and food.

A fantastic hotel in a perfect location. Staff were exceptional. Facilities excellent. Would definitely stay again.

Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future.

This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.

The staff went above and beyond in helping celebrate my partner's birthday.

La mejor decisión quedarnos en este hotel. Pasamos por varios hoteles en Stellenbosch & coincidimos tiene de las mejores vistas, ya que el hotel está rodeado de montañas. El personal es súper amable. Samantha en recepción nos ayudó a conseguir una reservación en un restaurante a última hora. El cuarto en el que nos quedamos fue el estándar. Amplio & con terraza privada. La cama & almohadas muy cómodas. Tiene café, te & un frigobar con varias bebidas de cortesía. Comida & bebidas deliciosas. Nos incluyeron una cata de vinos en nuestra estancia, sin costo. La ubicación es excelente. Cerca de viñedos famosos, & a 10-15 min del centro en coche. Lo único que cambiaría sería agregar una puerta en la regadera del baño, al bañarte, el agua se sale fácilmente dejando mojado el baño. Agregaría más opciones de comida (desayuno, comida & cena) Agregaría algo de calefacción a la alberca. Estábamos a 36 grados & aún así era difícil meterse a la alberca por lo fría que estaba. & mejoraría el servicio en el área de alberca, ya que teníamos que estar yendo a buscar a alguien para que nos sirviera bebidas. Aún así Shalton nos atendió muy bien & siempre con una sonrisa. No duden en hospedarse aquí.

Lovely hotel in beautiful location

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!

Very beautiful place!

Uma joia em meio aos vinhedos de Stellenbosch. Há anos planejava a ida ao Clouds e nao me decepcionei. Ficamos na pool suite onde compartilhavamos a piscina apenas com o quarto do lado. É uma suíte nova, moderna, espaçosa e com a linda vista das montanhas. A equipe é muito bem trinada. Todos muito educados e solícitos. Agendamos transfer de ida e volta e passeio de meio dia nas vinícolas. Foi tudo excelente. Contudo achamos que o servico na cozinha pode melhorar para ficar a altura do hotel. Falta um pouco de sabor na comida e a montagem dos fronks tambem pode ser aprimorada. O ambiente publico do hotel parece uma casa e te faz se sentor muito a vontade. Obrigada Caches, Samantha, Jardene, Thuli, Leticha and Caroline. Quero muito agradecer também ao Ashton que fez um excelente servico de motorista nos transfers e passeios.

Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.