Grabel Hotel Jeju

Hotels
8.6
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Anne

10.0
/ 10
Amazing hotel with amazing staff in a great location. We had an issue with our hire car and the assistant manager came out to find and help us, i cant thank him enough for his help. Our room was large, very comfortable with a fantastic shower. If i go back to Jeju, i will definitely be staying here again.

Nicoletta

10.0
/ 10
Very nice hotel. The rooftop with swimming pool was very nice and usable even in cloudy and rainy days. Staff was very polite and available.

Kerry

10.0
/ 10
The view from our room was incredible. The bus stop near the hotel made traveling super convenient for the trip. The rooftop bar and pool was a great perk!
In the Area
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7316, Iljuseo-ro, Jeju-si, Jeju Island, South Korea, 690-191

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Woldae
Read More
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What's around Grabel Hotel Jeju

7316, Iljuseo-ro, Jeju-si, Jeju Island, South Korea, 690-191
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Lobby Grabel Hotel Jeju
Lobby 2 Grabel Hotel Jeju

Discover More About Grabel Hotel Jeju

When planning your dream getaway to the stunning island of Jeju, South Korea, finding the perfect accommodation is key to an unforgettable experience. Look no further than the exquisite **Grabel Hotel Jeju**, a premier destination offering unparalleled comfort, exceptional service, and a gateway to the island's natural wonders. Room rates at **Grabel Hotel Jeju** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grabel Hotel Jeju Location

Nestled in the vibrant heart of Jeju City, **Grabel Hotel Jeju** is ideally situated to offer both convenience and tranquility. Located at 일주서로 7316, 제주시, 제주도, 대한민국, 690-191, the hotel is just a short distance from the city center, providing easy access to major transportation hubs and the island's most captivating attractions. The atmosphere surrounding **Grabel Hotel Jeju** is one of sophisticated charm, offering a peaceful retreat while remaining close to the pulse of the city. For those arriving by air, the hotel is conveniently located a moderate distance from Jeju International Airport, making your journey seamless.

Grabel Hotel Jeju Facilities & Services

Facilities for guests at **Grabel Hotel Jeju** are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines for your daily workout. (Operating hours: 6:00 AM - 10:00 PM, complimentary)
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or soaking up the Jeju sun. (Operating hours: 9:00 AM - 6:00 PM, complimentary)
  • A serene spa and wellness center offering a range of rejuvenating treatments and massages. (Operating hours: 10:00 AM - 8:00 PM, treatments start from PHP 2,500)
  • A dedicated children's play area, ensuring entertainment for younger guests. (Operating hours: 9:00 AM - 5:00 PM, complimentary)
  • Complimentary Wi-Fi access throughout the hotel premises. (Complimentary)
  • On-site parking is available for guests. (Complimentary)

Grabel Hotel Jeju Room Types

Discover a diverse range of accommodations designed to suit every traveler's preference with the various room types of **Grabel Hotel Jeju**. Whether you seek a cozy haven or a spacious suite, each room is meticulously appointed for your comfort.
  • **Deluxe Room:** Offering a comfortable retreat with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • **Superior Room:** Slightly more spacious than the Deluxe, these rooms provide enhanced comfort and amenities, with options for city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • **Executive Suite:** A luxurious option for those seeking extra space and premium amenities. These suites often boast panoramic city views and include a separate living area. Most suites feature a bathtub.
  • **Family Suite:** Designed for families or larger groups, these suites offer ample space and comfortable sleeping arrangements. Some family suites may offer garden views. Most family suites feature a bathtub.
**Grabel Hotel Jeju** is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 1,500 will be charged per pet, per stay. Advance booking for pet-friendly rooms is highly recommended.

Grabel Hotel Jeju Dining & Restaurants

Embark on a culinary journey at **Grabel Hotel Jeju**, where exquisite dining experiences await. The hotel boasts a selection of on-site dining venues, each offering a unique ambiance and delectable cuisine.
  • **The Grand Buffet:** Indulge in a lavish international buffet featuring a wide array of fresh seafood, local delicacies, and international favorites. (Estimated price per person: PHP 1,800 - PHP 2,500. Operating hours: Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM)
  • **Jeju Garden Cafe:** Enjoy a relaxed setting with a menu of light snacks, pastries, and specialty coffees. Perfect for a casual meeting or a moment of quiet reflection. (Estimated price per person: PHP 500 - PHP 800. Operating hours: 8:00 AM - 7:00 PM)
  • **Skyline Bar:** Sip on expertly crafted cocktails and enjoy breathtaking city views from this stylish rooftop bar. (Estimated price per person: PHP 700 - PHP 1,200. Operating hours: 5:00 PM - 12:00 AM)

Grabel Hotel Jeju Nearby Attractions and Activities

Immerse yourself in the beauty and culture of Jeju Island with a wealth of attractions and activities located conveniently near **Grabel Hotel Jeju**.
  • **Hallasan National Park:** Explore the majestic volcanic landscape and hiking trails of South Korea's highest mountain.
  • **Jeju Folk Village:** Step back in time and experience traditional Jeju life at this beautifully preserved village.
  • **Cheonjiyeon Waterfall:** Witness the stunning beauty of this picturesque waterfall, often referred to as "The Pond of God."
  • **Dongmun Traditional Market:** Dive into the vibrant atmosphere of this bustling market, offering local produce, street food, and souvenirs.
  • **Jeju City Hall Area:** Discover a hub of shopping, dining, and entertainment options, perfect for an evening out.
If you are looking for other activities around **Grabel Hotel Jeju**, check out the best deals on Traveloka: Recommended activities in Jeju City!

How to Get to Grabel Hotel Jeju from the Airport

Navigating your way to **Grabel Hotel Jeju** from Jeju International Airport is straightforward, with several convenient transportation options available. The airport transfer service of **Grabel Hotel Jeju** ensures a smooth arrival.
  • **Airport Premium Buses:** Several bus routes connect the airport to various parts of Jeju City, with stops conveniently located near the hotel. (Estimated fare: PHP 150 - PHP 300)
  • **Metered Taxis:** Readily available at the airport's designated taxi stands, offering a direct and comfortable ride to the hotel. (Estimated fare: PHP 800 - PHP 1,500, depending on traffic)
  • **Ride-hailing Service:** Utilize popular ride-hailing services for a convenient and often cost-effective journey. (Estimated fare: PHP 700 - PHP 1,300)
  • **Grabel Hotel Jeju Private Airport Transfer:** For ultimate convenience and a personalized experience, pre-book the hotel's private airport transfer services. (Pricing available upon request)

Summary of Why You Should Choose to Stay at Grabel Hotel Jeju

Choosing **Grabel Hotel Jeju** for your Jeju Island adventure guarantees a memorable and comfortable stay. With excellent **room availability at Grabel Hotel Jeju**, you can be sure to find the perfect accommodation for your needs.
  • **Prime Location:** Situated in the heart of Jeju City, offering easy access to attractions and amenities.
  • **Exceptional Facilities:** From a refreshing pool to a rejuvenating spa, **Grabel Hotel Jeju** provides amenities for every guest.
  • **Diverse Dining Options:** Savor a variety of culinary delights at the hotel's on-site restaurants and bars.
  • **Comfortable Accommodations:** A range of well-appointed rooms and suites cater to different preferences and group sizes.
  • **Attentive Service:** Experience warm hospitality and dedicated service from the hotel's professional staff.
Ready to experience the magic of Jeju? **Booking Grabel Hotel Jeju** is simple and convenient through Traveloka. Explore your options and secure your ideal stay today. Book budget hotels in Jeju Island and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grabel Hotel Jeju

Bar, Cafe and Lounge Grabel Hotel Jeju
Bar, Cafe and Lounge
Swimming Pool Grabel Hotel Jeju
Swimming Pool
Fitness Center Grabel Hotel Jeju
Fitness Center
Functional Hall Grabel Hotel Jeju
Functional Hall
Common Space Grabel Hotel Jeju
Common Space

Hotel Services

  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Pool cabanas
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Family-friendly Facilities

  • Toys
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grabel Hotel Jeju

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Unicode Support false, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, By ocean, Parking height restrictions apply
  • Fee for buffet breakfast: approximately KRW 25000 for adults and KRW 18000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grabel Hotel Jeju
139
Number of floors in Grabel Hotel Jeju
10
Another facilities in Grabel Hotel Jeju
Express check-in, Newspaper in lobby, Wedding service, Luggage storage, Express check-out

Frequently asked question in Grabel Hotel Jeju

What are available facilities at Grabel Hotel Jeju?
There are top facilites at Grabel Hotel Jeju such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grabel Hotel Jeju?
The standard check-in time at Grabel Hotel Jeju is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grabel Hotel Jeju provide breakfast?
Yes, Grabel Hotel Jeju provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grabel Hotel Jeju?
Grabel Hotel Jeju is a 4.0-star hotel.
How many floors does Grabel Hotel Jeju have?
Grabel Hotel Jeju has 10 floors.
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More Reviews from Other Guests in Grabel Hotel Jeju

Overall Ratings & Reviews Grabel Hotel Jeju

Traveloka (5)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grabel Hotel Jeju

Number of reviews per page
20
40
Top reviews
HEEKYOUNG
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great view and comfortable stay
Victor
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the kids ondol room for 4 people and hands down has been our worst experience staying in a hotel The room came with one kids bed and 2 futton beds even though the reservation was for 4 people. Upon discussion with receptionist we were told the room only fit for 3 and was offered an additional bed with extra charges which really baffled us as we have paid for 4 people to stay. Even so the room will not fit another bed considering the number of luggages for 4 people. We had spoken to a couple of people at receptionist both with limited English and not much help. In our opinion the room was really not suitable to be occupied by 4 people but they were adamant this was normal. Further to this the futton beds were very thin and almost felt like we were sleeping on the floor. Needless to say none of us had much sleep during the duration of the stay Only positive was the food was at least decent and the housekeeping ladies were very courteous Denitely will not come back and not recommend
Read More
Ziyan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love the family room and child friendly set up in the room for young children. However, we were quite disappointed by the service - left a jacket in the hotel and they won’t help us courier it to our next destination. As a result, we will have to make changes to our trip and detour back to collect the item.
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location and staff was very good at everything. Parking was amazing
Juliano
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The swimming pool that has been advertised is not open before 11 am , check out is at 11 am so we never saw the swimming pool . The hotel does not allow customers that arrive late to use swimming pool in the morning so it was ridiculous and i do not recommend this hotel .
JAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Breakfast was great, just as the roof pool, bathroom and beds.
JONG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Quiet area, room was good, staff were overall friendly. The pool was small and fee for towel was a bit unusual. Breakfast was decent, though the juice were not good quality, Staff at breakfast were working hard but seemed not as customer oriented as hoped. Overall good stay
Albert Louie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Good location, breakfast was great. Would have been a plus if the hotel assisted with tours. Bed was uncomfortable though.
Anne
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Amazing hotel with amazing staff in a great location. We had an issue with our hire car and the assistant manager came out to find and help us, i cant thank him enough for his help. Our room was large, very comfortable with a fantastic shower. If i go back to Jeju, i will definitely be staying here again.
Yun Fong
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Overall, we had a good stay at the hotel. It was child friendly hence we could enjoy the complimentary facilities like shared microwave in the floor hallway to prepare baby food. In the room itself, there’s baby toys and the beds are on the floor. So baby won’t fall off the bed. However, we hope the hotel consider to install brighter lights in the toilet and have a night lamp for parents to make milk or change diaper at night. There were many light switches but only one controls in switching on and off all lights. Hope that can be changed to accommodate parents during midnight feeds or changing.
Read More
Isabella
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very happy with stay in Thai hotel
wing yan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Got free upgraded by the hotel with ocean view, facilities are new and clean, staffs are friendly and helpful.
Ivy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Our family of 4 people had spent 16 nights on Jeju Island. Our last stop was at Grabel Hotel and this was the worst hotel! We had arrived just before 12pm. We knew normal check in time is 3pm. I waited until 1.30pm to ask receptionists if there was a room available as we had 2 elderly people in their 80s in our group. Answer was earlier check in charge was KRW20K. I said previous 3 hotels had all allowed us to check in earlier due to elderly people being weaker needing to have more rest. They said: "We are not other hotels." Indeed, they are NOT as sympathetic as other hotels for sure! At 2pm, I ask them again - What is your check out time please? They said: 11am. I said it is 3 hours by now. You must have at least 1 room available by now for our 2 elderly people to get in to their room earlier to have a rest first please? They then agreed for me to show them 4 passports and fill in their form first. After that, they said they could let us in at 2.30pm. All our previous hotels had a check out time of 12pm but they had all kindly allowed our elderly people to get in to their room at around 1pm. Eventually at 2.33pm, they had given me our room keys. I had never ever seen any hotel receptionists being so rude, cruel, unreasonable and unsympathetic as that man and that woman receptionists being on duty on that day on 26th July 2024!!! This so called 4 star hotel does NOT have a gym! HOW COULD THEY BE 4 STAR WITHOUT A GYM? MOULD SPOTS ON SHOWER CORNERS!!!
Read More
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

A bot out of the way but a lovely hotel.
Maria Edrosana Mae Acero
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The room came with a free parking
Jin Rui
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Overall a pleasant stay here.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Stated had ocean view, but very obscured and window wasn't clean so you couldn't see out very well anyway. Room was older and needed some updating. Furniture was clearly a little older. Carpet had multiple small stains, but cream color so easy to see. Beds were good size and comfortable. Room was clean and a good size. Plenty of natural light, but bathroom lighting wasn't very bright. Pool was very nice and heated. It had a nice view and was an infinity pool I believe you had to borrow a towel. There was a small restaurant on the rooftop. There were three heated clear domes you could either rent for 20,000 won for an hour or it was free to use if you ordered food up to 30,000. Food was a bit above average price, no appetizers, a few cocktails and 1 vegetarian option. However, the food was good and had a good presentation. Hotel was a bit away from the downtown area and buses were confusing and slow. Pros: Near ocean, nice rooftop area with enclosed heated domes to rent/use, nice pool area, clean and good size room overall Cons: Older room- older appearing furniture, can see some wear and tear, some small stains on carpet, further away from city and no easy public transportation, had to use different wifi on rooftop (but good connection) 8/10
Read More
Theodore
icon-with Partner
with Partner
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Smells like smoke, full of fungi, slimy bathroom floor. Carpets all stained. Worst hotel experience.
Hye
icon-with Friends
with Friends
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Nice and clean
Carrie
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The photos were deceiving..’pool is quite small and seats around it need to be paid for. Everything needed extra payment.. including towels. There was a lounge in 10th floor for special rooms and that you couldn’t pay extra for!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Grabel Hotel Jeju

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grabel Hotel Jeju

Traveloka (5)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grabel Hotel Jeju

Number of reviews per page
20
40
Top reviews
HEEKYOUNG
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great view and comfortable stay
Victor
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the kids ondol room for 4 people and hands down has been our worst experience staying in a hotel The room came with one kids bed and 2 futton beds even though the reservation was for 4 people. Upon discussion with receptionist we were told the room only fit for 3 and was offered an additional bed with extra charges which really baffled us as we have paid for 4 people to stay. Even so the room will not fit another bed considering the number of luggages for 4 people. We had spoken to a couple of people at receptionist both with limited English and not much help. In our opinion the room was really not suitable to be occupied by 4 people but they were adamant this was normal. Further to this the futton beds were very thin and almost felt like we were sleeping on the floor. Needless to say none of us had much sleep during the duration of the stay Only positive was the food was at least decent and the housekeeping ladies were very courteous Denitely will not come back and not recommend
Read More
Ziyan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love the family room and child friendly set up in the room for young children. However, we were quite disappointed by the service - left a jacket in the hotel and they won’t help us courier it to our next destination. As a result, we will have to make changes to our trip and detour back to collect the item.
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location and staff was very good at everything. Parking was amazing
Juliano
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The swimming pool that has been advertised is not open before 11 am , check out is at 11 am so we never saw the swimming pool . The hotel does not allow customers that arrive late to use swimming pool in the morning so it was ridiculous and i do not recommend this hotel .
JAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Breakfast was great, just as the roof pool, bathroom and beds.
JONG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Quiet area, room was good, staff were overall friendly. The pool was small and fee for towel was a bit unusual. Breakfast was decent, though the juice were not good quality, Staff at breakfast were working hard but seemed not as customer oriented as hoped. Overall good stay
Albert Louie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Good location, breakfast was great. Would have been a plus if the hotel assisted with tours. Bed was uncomfortable though.
Anne
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Amazing hotel with amazing staff in a great location. We had an issue with our hire car and the assistant manager came out to find and help us, i cant thank him enough for his help. Our room was large, very comfortable with a fantastic shower. If i go back to Jeju, i will definitely be staying here again.
Yun Fong
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Overall, we had a good stay at the hotel. It was child friendly hence we could enjoy the complimentary facilities like shared microwave in the floor hallway to prepare baby food. In the room itself, there’s baby toys and the beds are on the floor. So baby won’t fall off the bed. However, we hope the hotel consider to install brighter lights in the toilet and have a night lamp for parents to make milk or change diaper at night. There were many light switches but only one controls in switching on and off all lights. Hope that can be changed to accommodate parents during midnight feeds or changing.
Read More
Isabella
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very happy with stay in Thai hotel
wing yan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Got free upgraded by the hotel with ocean view, facilities are new and clean, staffs are friendly and helpful.
Ivy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Our family of 4 people had spent 16 nights on Jeju Island. Our last stop was at Grabel Hotel and this was the worst hotel! We had arrived just before 12pm. We knew normal check in time is 3pm. I waited until 1.30pm to ask receptionists if there was a room available as we had 2 elderly people in their 80s in our group. Answer was earlier check in charge was KRW20K. I said previous 3 hotels had all allowed us to check in earlier due to elderly people being weaker needing to have more rest. They said: "We are not other hotels." Indeed, they are NOT as sympathetic as other hotels for sure! At 2pm, I ask them again - What is your check out time please? They said: 11am. I said it is 3 hours by now. You must have at least 1 room available by now for our 2 elderly people to get in to their room earlier to have a rest first please? They then agreed for me to show them 4 passports and fill in their form first. After that, they said they could let us in at 2.30pm. All our previous hotels had a check out time of 12pm but they had all kindly allowed our elderly people to get in to their room at around 1pm. Eventually at 2.33pm, they had given me our room keys. I had never ever seen any hotel receptionists being so rude, cruel, unreasonable and unsympathetic as that man and that woman receptionists being on duty on that day on 26th July 2024!!! This so called 4 star hotel does NOT have a gym! HOW COULD THEY BE 4 STAR WITHOUT A GYM? MOULD SPOTS ON SHOWER CORNERS!!!
Read More
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

A bot out of the way but a lovely hotel.
Maria Edrosana Mae Acero
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The room came with a free parking
Jin Rui
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Overall a pleasant stay here.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Stated had ocean view, but very obscured and window wasn't clean so you couldn't see out very well anyway. Room was older and needed some updating. Furniture was clearly a little older. Carpet had multiple small stains, but cream color so easy to see. Beds were good size and comfortable. Room was clean and a good size. Plenty of natural light, but bathroom lighting wasn't very bright. Pool was very nice and heated. It had a nice view and was an infinity pool I believe you had to borrow a towel. There was a small restaurant on the rooftop. There were three heated clear domes you could either rent for 20,000 won for an hour or it was free to use if you ordered food up to 30,000. Food was a bit above average price, no appetizers, a few cocktails and 1 vegetarian option. However, the food was good and had a good presentation. Hotel was a bit away from the downtown area and buses were confusing and slow. Pros: Near ocean, nice rooftop area with enclosed heated domes to rent/use, nice pool area, clean and good size room overall Cons: Older room- older appearing furniture, can see some wear and tear, some small stains on carpet, further away from city and no easy public transportation, had to use different wifi on rooftop (but good connection) 8/10
Read More
Theodore
icon-with Partner
with Partner
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Smells like smoke, full of fungi, slimy bathroom floor. Carpets all stained. Worst hotel experience.
Hye
icon-with Friends
with Friends
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Nice and clean
Carrie
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The photos were deceiving..’pool is quite small and seats around it need to be paid for. Everything needed extra payment.. including towels. There was a lounge in 10th floor for special rooms and that you couldn’t pay extra for!
Number of reviews per page
20
40