Novotel Ambassador Seoul Yongsan - Seoul Dragon City

I liked there was yongsan station connected to the hotel.

Super nice hotel next to the subway station for connections. Rooms are a bit on the smaller side but doable for one person. Very nice staff that makes you feel welcome! Loved the surrounding area since it's away from all the hustle and bustle. The only downside was the cleaning. I felt it could be improved a lot as the room wasn't cleaned well.

Very nice hotel close to Yongsan Station

For biz purpose, if your area is in Seoul, ok except one thing that you need to stay suits for free sauna. Honestly I didn’t like it. If your purpose is tour, not a bad choice to stay in Novotel. I say it is 4 out of 5 because the service is above the average but not extra ordinary.

Great option

Clean rooms easy walking distance to the train station

Overall, we had a wonderful stay. Very clean, and right across the sky bridge from the subway and train station. It was also next to iPark shopping mall which is massive. If you reserved a suite, note that check-in is on the 26th floor, not the first floor desk. There are special privileges for those staying in the suites, like free pool use and separate lounge. We didn't know about the lounge use until the day before we had to check-out. :( I don't recall being told about the separate lounge use when we checked in on the first floor.

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Rooms were nice, staff were friendly and helpful. Walking distance to IPark mall and Yongsan station. Adjacent Casino is a nice touch. Overall excellent experience would highly recommend.

There was a young girl who stood by the lifts in the lobby, who was friendly and extremely helpful and made my stay even more enjoyable. I would like to especially commend her for her hard work.

Connected to Yongsan subway station

The hotel staff and everyone is great but the location is ok.

Very helpful, accommodationing and professional staff. Fixed my early check in. The best hotel gym i have experienced. Excellent coffee

I like everything

Very good

Amazing hotel.

NO HOT WATER. WAS DISAPPOINTED

very friendly staff

The property had an excellent staff.

We were exhausted from a day of travel. We booked a room for 3 people. When booking on hotels.com it asks for adults and child and the age. We had 2 adults and one 14 year old. When we were checking in she said we were being put in a room with 2 twin beds and no pull our couch or any other sleeping arrangements. We asked where our son was supposed to sleep (a twin bed is very small, just enough for 1 person). She had to get a manager who finally decided they would bring another twin bed into our room. He was laughing and saying that our reservation says we have 2 adults and a child. As if it even mattered at that point. Even if we had a five year old child where would he sleep? We went up to our room and realized just how small it was. We waited and then had to go down stairs to inquire when the bed would be brought because we were ready to go to sleep. They had to remove the very small lounger to make room for the extra bed. We paid way too much money for this room to have this type of accomodations. Also, we came back at 5pm the next day after a long day of sight seeing and our room was being made up. Why so late? Everytime the room was made up we had to ask for coffee, creamer etc. simple things were not restocked. Overall not impressed. There are better places to stay with better accommodations and less cost.