Phoenix Resort Pyeongchang

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8.0
/10
Very Good
1,008 reviews

What Guests Say About Their Stay

seungho

10.0
/ 10
안내데스크에서 우선 무척 친절하였습니다. 첫인상이 너무 좋았습니다. 객실안내도 매우 친절하였습니다. 객실도 깨끗하였습니다. 서브침구와 수건이 없었으나, 따뜻하고 깨끗한 편이었습니다. 같이 간 식구들이 모두 만족하였습니다. 다음에도 또 가고 싶습니다.
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Kyoungjin

10.0
/ 10
We were able to relax and enjoy a comfortable stay with clean and nice facilitites

Jae Sim

10.0
/ 10
I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease.
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In the Area
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174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon, South Korea

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Phoenix Resort Pyeongchang is a hotel is located at Pyeongchang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Phoenix Resort Pyeongchang

174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon, South Korea
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Exterior Phoenix Resort Pyeongchang
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Discover More About Phoenix Resort Pyeongchang

Discover Your Perfect Getaway at Phoenix Resort Pyeongchang

Welcome to Phoenix Resort Pyeongchang, your premier destination for an unforgettable experience in the heart of Gangwon, South Korea. Whether you're seeking adventure, relaxation, or a memorable family vacation, Phoenix Resort Pyeongchang offers a unique blend of comfort, convenience, and breathtaking natural beauty. Room rates at Phoenix Resort Pyeongchang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Phoenix Resort Pyeongchang Location

Nestled in the picturesque landscape of Pyeongchang-gun, Gangwon Province, Phoenix Resort Pyeongchang is ideally situated to offer both tranquility and accessibility. Located approximately 174 Taegi-ro Bongpyeong-myeon, 평창, 강원, 대한민국, the resort provides a serene escape from the hustle and bustle of city life. Its strategic position means you're never too far from key attractions and essential amenities, making it a convenient base for exploring the region. The atmosphere here is one of peaceful rejuvenation, surrounded by the stunning natural vistas that Gangwon is famous for.

Phoenix Resort Pyeongchang Facilities & Services

Facilities for guests at Phoenix Resort Pyeongchang are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Indoor and outdoor swimming pools for refreshing dips and aquatic fun.
  • A state-of-the-art fitness center to keep up with your workout routine.
  • A luxurious spa and wellness center offering a range of treatments for ultimate relaxation.
  • Kids' club with engaging activities to keep younger guests entertained.
  • On-site convenience store for any last-minute necessities.
  • Complimentary Wi-Fi access throughout the resort.
  • Free parking space available for guests arriving by car.
  • Shuttle service to nearby attractions and transportation hubs (operating hours and potential fees may apply).

Phoenix Resort Pyeongchang Room Types

The room types of Phoenix Resort Pyeongchang offer a diverse selection to suit every traveler's preference. Guests can choose from elegantly appointed rooms and suites, each designed with comfort and style in mind.
  • Deluxe Rooms:

    Available with Garden View or Mountain View. Non-smoking rooms are standard, and some may feature a bathtub.
  • Suites:

    Offering more spacious accommodations with enhanced amenities. Views may include the surrounding natural landscape. Bathtub availability can be confirmed upon booking.
  • Family Rooms:

    Ideal for larger groups or families traveling together, providing ample space and comfort. Some rooms may offer a bathtub.
Please note that pet-friendly rooms are not typically available, and specific conditions or fees would apply if offered.

Phoenix Resort Pyeongchang Dining & Restaurants

Savor a culinary journey at Phoenix Resort Pyeongchang with its array of dining options.
  • Main Restaurant:

    Offering a delightful breakfast buffet with a variety of international and Korean dishes. Estimated price per person: ₩25,000 - ₩35,000. Operating hours: 7:00 AM - 10:00 AM.
  • Café & Lounge:

    A relaxed setting for coffee, light snacks, and refreshing beverages. Estimated price per person: ₩8,000 - ₩15,000. Operating hours: 10:00 AM - 9:00 PM.
  • Specialty Dining (Seasonal):

    Depending on the season, the resort may offer themed dining experiences or outdoor BBQ facilities. Prices and hours vary.

Phoenix Resort Pyeongchang Nearby Attractions and Activities

Pyeongchang-gun is a region rich in natural beauty and cultural experiences, offering a plethora of activities for every visitor.
  • Alpensia Resort:

    Famous for its winter sports facilities, including ski slopes and a popular snow park. It also offers summer activities like golf and water parks.
  • Bokwang Phoenix Park:

    A premier destination for skiing and snowboarding in winter, and a hub for various outdoor activities during warmer months.
  • Odaesan National Park:

    Explore stunning hiking trails, ancient temples like Woljeongsa, and breathtaking mountain scenery.
  • Daegwallyeong Sheep Ranch:

    Experience the charm of rolling hills and interact with friendly sheep in a picturesque setting.
  • Pyeongchang Olympic Memorial Hall:

    Learn about the legacy of the 2018 Winter Olympics and the spirit of sportsmanship.
If you are looking for other activities around Phoenix Resort Pyeongchang, check out the best deals on Traveloka: Recommended activities in Pyeongchang-gun!

How to Get to Phoenix Resort Pyeongchang from the Airport

Navigating your journey to Phoenix Resort Pyeongchang is straightforward, with several convenient options available. The airport transfer service of Phoenix Resort Pyeongchang can be arranged for a seamless arrival.
  • Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly through the hotel. This service offers door-to-door convenience and can be booked in advance. Estimated price: ₩150,000 - ₩250,000 depending on the airport and vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey can take approximately 2-3 hours depending on traffic and the specific airport. Estimated price: ₩120,000 - ₩200,000.
  • Bus:

    Intercity buses operate from major airports to Pyeongchang. This is a more economical option but requires transfers and can be longer. Estimated price: ₩20,000 - ₩40,000.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Phoenix Resort Pyeongchang

Choosing Phoenix Resort Pyeongchang for your next vacation guarantees a memorable experience filled with comfort, adventure, and natural beauty.
  • Prime Location:

    Situated in the scenic Gangwon Province, offering easy access to natural attractions and recreational activities.
  • Excellent Facilities:

    A wide range of amenities including swimming pools, a fitness center, and a spa ensure a relaxing and engaging stay.
  • Comfortable Accommodations:

    Diverse room types cater to various needs, providing a cozy retreat after a day of exploration.
  • Dining Variety:

    On-site restaurants offer delicious meals to satisfy every palate.
  • Convenient Access:

    Multiple transportation options make getting to and from the resort straightforward.
Discover the best room availability at Phoenix Resort Pyeongchang and start planning your dream vacation. For seamless Booking Phoenix Resort Pyeongchang, visit Traveloka today! Book budget hotels in Gangwon and Easily book domestic and international flights at low prices.

All facilities in Phoenix Resort Pyeongchang

Bar, Cafe and Lounge Phoenix Resort Pyeongchang
Bar, Cafe and Lounge
Swimming Pool Phoenix Resort Pyeongchang
Swimming Pool
Entertainment Facility Phoenix Resort Pyeongchang
Entertainment Facility
Fitness Center Phoenix Resort Pyeongchang
Fitness Center
Functional Hall Phoenix Resort Pyeongchang
Functional Hall

Things to Do

  • Water park access (surcharge)
  • Outdoor facilities
  • Karaoke
  • Picnic area
  • Garden
  • Clubhouse
  • Spa
  • Sauna
  • Waterslide

Sports and Recreations

  • Golf cart
  • Ski
  • Ski storage
  • Bowling alley
  • Game room
  • Golf practice
  • Golf course

General

  • Microwave (shared)
  • Smoking area
  • Banquet
  • Reception hall
  • Parking
  • Lazy river

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Nearby Facilities

  • Grocery
  • Laundry
  • ATM/Banking

Business Facilities

  • Meeting rooms
  • Business facilities

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Family-friendly Facilities

  • Children club (surcharge)

Food and Drinks

  • Breakfast

Transportation

  • Ski Shuttle (Surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Phoenix Resort Pyeongchang

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
, If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Resort Pyeongchang
756
Number of floors in Phoenix Resort Pyeongchang
28
Another facilities in Phoenix Resort Pyeongchang
Water park access (surcharge), Outdoor facilities, Karaoke, Picnic area, Garden

Frequently asked question in Phoenix Resort Pyeongchang

What are available facilities at Phoenix Resort Pyeongchang?
There are top facilites at Phoenix Resort Pyeongchang such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Resort Pyeongchang?
The standard check-in time at Phoenix Resort Pyeongchang is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Phoenix Resort Pyeongchang provide breakfast?
Yes, Phoenix Resort Pyeongchang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Phoenix Resort Pyeongchang?
Phoenix Resort Pyeongchang is a 3.5-star hotel.
How many floors does Phoenix Resort Pyeongchang have?
Phoenix Resort Pyeongchang has 28 floors.
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More Reviews from Other Guests in Phoenix Resort Pyeongchang

8.0
Very Good
From 1,006 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.0

Sort by
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Traveler Reviews Phoenix Resort Pyeongchang

Number of reviews per page
20
40
Top reviews
Hyedeok
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

자연경관이 아름답고 주변에 여행지가 많은편이라 좋았고 약간 시설이 노후된 느낌이 들었음
seungho
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

안내데스크에서 우선 무척 친절하였습니다. 첫인상이 너무 좋았습니다. 객실안내도 매우 친절하였습니다. 객실도 깨끗하였습니다. 서브침구와 수건이 없었으나, 따뜻하고 깨끗한 편이었습니다. 같이 간 식구들이 모두 만족하였습니다. 다음에도 또 가고 싶습니다.
jason
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Looks like it’s newly renovated. Clean, modern.
myeong seop
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

직원은 친절하나 숙소 외관 불량상태
Chanho
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice view
Carmen
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Tiny towels supplied and had to ask for them. The room smelled like a gym locker but the smell might have been from the clothes steam closet. Something needed to be cleaned inside there. No dishwashing detergent provided. Mold in the showers. Stains on the bedding. Ample room for ski equipment but needed a second drying rack. Beds were a nice design. Floor heat worked well. Get the mountain-view room so that you’re not over a busy parking lot. Nice skiing and family activities. The price was too high.
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Christian
icon-
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was dirty when I arrived, I flushed toilet, used bar of soap on the counter and no towels in the room. Told the front desk and they just offered new towels and not a new room. Also booked a room in the “Tower” and was placed in what looked to be like a regular room and was not in the tower attached to the hotel. Maybe that’s just how they book things online but it’s a bit deceiving. I’ll stay at the hotel nearby next time and hopefully it’s better service. Also, like no parking, they say parking available on their site but I had to park quite the distance from the hotel. They don’t enforce who parks in their parking lot so I’m going to assume that people who aren’t guests are parking there to go skiing.
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Kyoungjin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We were able to relax and enjoy a comfortable stay with clean and nice facilitites
Myeonghyeon
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was clean and nice, but the pillow was too small and the bedding was uncomfortable
Jae Sim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease.
SEUNGHYUN
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

전반적으로 좋지만, 로비 직원들이 매우 협조적이지 않으며 대충대충 처리해줍니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

조금 노후화 되었음에도 가성비, 시설에 만족
Inkyung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

직원분들이 엄청 친절해서 편안히 쉬고놀다 갑니다
Verified traveler
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

어린 자녀가 있는 경우 묵기 좋은 숙소 인것 같습니다 ! 애들 놀거리도 리조트 안에서 다 해결할수 있었구요. 하루 워터파크 그리고 마무리는 루지랜드 ㅎ 산에 있어서 그런지 더운 여름도 조금 덜 덥고 시원한 느낌이었습니다. 다시 한번 찾아올것 같아요. 단점이라면 40평형 6인이 들어갈수 있는 방을 예약했는데 조금 빌라 외관이 헐어 있었어요. 안에는 그래도 깔끔하고 괜찮았어서 문제 없이 잘 지냈어요. 방 두개 중 하나에는 에어콘이 없어서 밖에 거실 에어콘을 키고 그 방까지 가도록했지만 그래도 잘만했습니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

dishes chopsticks spoons are not overall clean. bathrooms are also not clean. except those things, I was satisfied with phoenix.
jeonghwa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

예약할 때부터 연식이 있는 곳이라는 것을 알고 있었으며,그래서 리모델링이 된 룸을 선택하였습니다. 룸에 들어왔는데, 가장 기본적인 수건이 셋팅되어 있지 않았습니다. 그래서 문의 및 요청을 하기위해 전화를 들었으나, 수십번의 시도에도 연결되지 않았습니다. 결국에는 1층까지 내려가 대면으로 요청했어야 했습니다. 또한 다른 리뷰에서는 물이 3병 제공된다고 쓰여 있었으나, 이건 문의하지 않았습니다. 리모델링을 하였다고 들었는데, 수압이 너무 낮아서 샤워하기 불편했습니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The room was not cleaned well. There was a lot of dust on the floor and there was a vacuum cleaner in the room, and the dust can was very messy. Still, there was no strange smell in the bathroom or room. The bed mattress is very uncomfortable. There was no kitchen, it was uncomfortable because I had to use tableware and wash the dishes. Nevertheless, this stay was good because of coin laundry rooms, convenience stores, water parks, and large lawns. It was nice to have several restaurants available.
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JUNG YOUB
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

숙소는 다소 좁았지만 애견동반도 가능하고 리조트안에서 모든게 가능한 가족과 함께 여름을 보낼수있는 최적의 리조트
Hogyun
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

급여행이라 계획없이 출발한 여행이었눈데, 생각보다 너무 편안해서 만족도 120% 입니더. 토욜밤에는 7층 단체? 왔는지 정원 초과 아닌가 싶은데 밤 12시가 다 되어가는데 엠티 분위기. 함성과 노래방 단체 떼창?? ㅠㅠ 넘 시끄러워서 잠을 설쳤네요. 패밀리동에 단체 엠티라니. ㅠ 그거 말고는 다 좋았습니다. 겉모습은 약간 노후되었지만 실내는 굉장히 깨끗히 청소 되었고 수건 이불등 다 쾌적했어요.
Rassendyll
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

poor and rundown facility, no bath towels supply
Number of reviews per page
20
40

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Others 4 Phoenix Resort Pyeongchang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,006 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Resort Pyeongchang

Number of reviews per page
20
40
Top reviews
Hyedeok
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

자연경관이 아름답고 주변에 여행지가 많은편이라 좋았고 약간 시설이 노후된 느낌이 들었음
seungho
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

안내데스크에서 우선 무척 친절하였습니다. 첫인상이 너무 좋았습니다. 객실안내도 매우 친절하였습니다. 객실도 깨끗하였습니다. 서브침구와 수건이 없었으나, 따뜻하고 깨끗한 편이었습니다. 같이 간 식구들이 모두 만족하였습니다. 다음에도 또 가고 싶습니다.
jason
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Looks like it’s newly renovated. Clean, modern.
myeong seop
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

직원은 친절하나 숙소 외관 불량상태
Chanho
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice view
Carmen
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Tiny towels supplied and had to ask for them. The room smelled like a gym locker but the smell might have been from the clothes steam closet. Something needed to be cleaned inside there. No dishwashing detergent provided. Mold in the showers. Stains on the bedding. Ample room for ski equipment but needed a second drying rack. Beds were a nice design. Floor heat worked well. Get the mountain-view room so that you’re not over a busy parking lot. Nice skiing and family activities. The price was too high.
Read More
Christian
icon-
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was dirty when I arrived, I flushed toilet, used bar of soap on the counter and no towels in the room. Told the front desk and they just offered new towels and not a new room. Also booked a room in the “Tower” and was placed in what looked to be like a regular room and was not in the tower attached to the hotel. Maybe that’s just how they book things online but it’s a bit deceiving. I’ll stay at the hotel nearby next time and hopefully it’s better service. Also, like no parking, they say parking available on their site but I had to park quite the distance from the hotel. They don’t enforce who parks in their parking lot so I’m going to assume that people who aren’t guests are parking there to go skiing.
Read More
Kyoungjin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We were able to relax and enjoy a comfortable stay with clean and nice facilitites
Myeonghyeon
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was clean and nice, but the pillow was too small and the bedding was uncomfortable
Jae Sim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease.
SEUNGHYUN
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

전반적으로 좋지만, 로비 직원들이 매우 협조적이지 않으며 대충대충 처리해줍니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

조금 노후화 되었음에도 가성비, 시설에 만족
Inkyung
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Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

직원분들이 엄청 친절해서 편안히 쉬고놀다 갑니다
Verified traveler
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

어린 자녀가 있는 경우 묵기 좋은 숙소 인것 같습니다 ! 애들 놀거리도 리조트 안에서 다 해결할수 있었구요. 하루 워터파크 그리고 마무리는 루지랜드 ㅎ 산에 있어서 그런지 더운 여름도 조금 덜 덥고 시원한 느낌이었습니다. 다시 한번 찾아올것 같아요. 단점이라면 40평형 6인이 들어갈수 있는 방을 예약했는데 조금 빌라 외관이 헐어 있었어요. 안에는 그래도 깔끔하고 괜찮았어서 문제 없이 잘 지냈어요. 방 두개 중 하나에는 에어콘이 없어서 밖에 거실 에어콘을 키고 그 방까지 가도록했지만 그래도 잘만했습니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

dishes chopsticks spoons are not overall clean. bathrooms are also not clean. except those things, I was satisfied with phoenix.
jeonghwa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

예약할 때부터 연식이 있는 곳이라는 것을 알고 있었으며,그래서 리모델링이 된 룸을 선택하였습니다. 룸에 들어왔는데, 가장 기본적인 수건이 셋팅되어 있지 않았습니다. 그래서 문의 및 요청을 하기위해 전화를 들었으나, 수십번의 시도에도 연결되지 않았습니다. 결국에는 1층까지 내려가 대면으로 요청했어야 했습니다. 또한 다른 리뷰에서는 물이 3병 제공된다고 쓰여 있었으나, 이건 문의하지 않았습니다. 리모델링을 하였다고 들었는데, 수압이 너무 낮아서 샤워하기 불편했습니다.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The room was not cleaned well. There was a lot of dust on the floor and there was a vacuum cleaner in the room, and the dust can was very messy. Still, there was no strange smell in the bathroom or room. The bed mattress is very uncomfortable. There was no kitchen, it was uncomfortable because I had to use tableware and wash the dishes. Nevertheless, this stay was good because of coin laundry rooms, convenience stores, water parks, and large lawns. It was nice to have several restaurants available.
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JUNG YOUB
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

숙소는 다소 좁았지만 애견동반도 가능하고 리조트안에서 모든게 가능한 가족과 함께 여름을 보낼수있는 최적의 리조트
Hogyun
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

급여행이라 계획없이 출발한 여행이었눈데, 생각보다 너무 편안해서 만족도 120% 입니더. 토욜밤에는 7층 단체? 왔는지 정원 초과 아닌가 싶은데 밤 12시가 다 되어가는데 엠티 분위기. 함성과 노래방 단체 떼창?? ㅠㅠ 넘 시끄러워서 잠을 설쳤네요. 패밀리동에 단체 엠티라니. ㅠ 그거 말고는 다 좋았습니다. 겉모습은 약간 노후되었지만 실내는 굉장히 깨끗히 청소 되었고 수건 이불등 다 쾌적했어요.
Rassendyll
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

poor and rundown facility, no bath towels supply
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