The Siena PRIMO

Hotels
9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Ivan

10.0
/ 10
Amazing kid friendly hotel. The breakfast buffet is very good. Very friendly to staff that all spoke English. Room was good value but food was overpriced.

Young Hoon

10.0
/ 10
가족 여행으로 오랜만에 찾은 시에나였습니다. 매번 찾을 때마다 다른 오성급보다도 친절한 서비스에 늘 기분이 좋았습니다. 이번에도 다르지 않았고 기대했던 것 이상으로 만족 스런 여행이었습니다. 수영장에 있는 라이프가드분들 아마 국내 호텔중 가장 친절하고 프로페셔널 하지 않나 싶습니다.
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YOUNG JU

10.0
/ 10
Warm pool was great and all the staffs were so nice and kind. Salad bar and breakfast were so awesome, too.
In the Area
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158-7, Yongheung-ro 66beon-gil, Seogwipo-si, Jeju Island, South Korea, 697-828

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
The Siena PRIMO is a hotel is located at Seogwipo-si. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Siena PRIMO

158-7, Yongheung-ro 66beon-gil, Seogwipo-si, Jeju Island, South Korea, 697-828
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Discover More About The Siena PRIMO

Location


The Siena PRIMO is a hotel is located at Seogwipo-si.

About The Siena PRIMO

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Siena PRIMO exclusively for you.

The Siena PRIMO is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Siena PRIMO.

All facilities in The Siena PRIMO

Others The Siena PRIMO
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Barbecue
  • Spa
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Microwave (shared)
  • Parking (surcharge)
  • Lazy river

Family-friendly Facilities

  • Toys
  • Kids club
  • Children pool
  • Children club (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Food and Drinks

  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in The Siena PRIMO

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 35000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Siena PRIMO
88
Number of floors in The Siena PRIMO
5
Another facilities in The Siena PRIMO
Beach umbrella, Outdoor pool, Garden, Barbecue, Spa

Frequently asked question in The Siena PRIMO

What are available facilities at The Siena PRIMO?
There are top facilites at The Siena PRIMO such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Siena PRIMO?
The standard check-in time at The Siena PRIMO is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Siena PRIMO provide breakfast?
Yes, The Siena PRIMO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Siena PRIMO?
The Siena PRIMO is a 5.0-star hotel.
How many floors does The Siena PRIMO have?
The Siena PRIMO has 5 floors.
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More Reviews from Other Guests in The Siena PRIMO

9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Siena PRIMO

Number of reviews per page
20
40
Top reviews
Monica
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful
Ivan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing kid friendly hotel. The breakfast buffet is very good. Very friendly to staff that all spoke English. Room was good value but food was overpriced.
Young Hoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

가족 여행으로 오랜만에 찾은 시에나였습니다. 매번 찾을 때마다 다른 오성급보다도 친절한 서비스에 늘 기분이 좋았습니다. 이번에도 다르지 않았고 기대했던 것 이상으로 만족 스런 여행이었습니다. 수영장에 있는 라이프가드분들 아마 국내 호텔중 가장 친절하고 프로페셔널 하지 않나 싶습니다.
Yun hyo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

너무 훌륭한 호텔 하지만 아이를 동반한 가족에게 적합한 호텔입니다. 수영장에서 아이들이 너무 많아 커플이나 어른에게는 다소 힘든 리조트입니대.
Jin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Read More
Kayoung
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
hyunjun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Perfect place for price, luxury and convenience
Verified traveler
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Maheshi Purnima
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful property, fabulous pool. Nice big rooms
Jimmy
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

It so quiet and no clouding, It's very nice to stay!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Byoungho
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything was perfect only except for foods in the facility. It was too expensive.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Beautiful family friendly resort tucked away from noisy city
Christie
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Read More
Keren
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is the worst location in Jeju, there are hardly any taxis around, and the front desk staff were extremely rude to foreigners. Completely unhelpful and frankly pretty rude. Would not recommend not because of the awful front desk, but because the location is so out in Booneyland. Better off sticking with Parnas or Lotte, where there are a ton of things to do around the property.
Read More
YOUNG JU
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Warm pool was great and all the staffs were so nice and kind. Salad bar and breakfast were so awesome, too.
Hyoung Seok
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

21개월 아기를 데리고 처음으로 여행을 다녀왔는데, 여러모로 만족스러웠음. 키즈자동차침대가 설치된 방이었는데 부엌세트, 블록 등이 있어서 장난감을 가지고 가지 않아도 아기가 놀거리가 많았고, 따뜻한 온수풀에서 수영하는 것도 부담스러워하지 않았음. 신관에서 온수풀까지 비를 맞지 않고 왔다갔다 할 수 있었고 가운이나 수건 반납도 편하도록 세심한 배려가 느껴졌음. 조식이나 바도 알찬 구성으로 좋았음. 결론적으로 숙박기간 내내 비가 왔음에도 불구하고 아기를 동반한 가족들이 머물기에 너무 만족스러워 가까운 시일내에 재방문하고 싶음.
Hyeonjung
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

19개월 아기와 3박 4일 머물렀어요. 일단 아기들이 방문할만한 관광명소와 대부분 가까워서 위치적으로 마음에 들었고 (공항에서도 30분이면 가요) , 키즈패밀리룸이었는데 방이 너무 귀엽고 침대도 편안했어요!! 조식이 더 감동이었는데, 가격도 부담스럽지 않은데다가 아기 식기는 물론 아기 김까지 있는거 보곤 정말 세심하다고 생각했어요 ㅎㅎ 먹을 것이 많아 아기김은 먹지도 못했지만요 ㅎㅎ 다음에 또 아기랑 제주도 온다면 머무를 것 같아요! 아기데리고 오시는 분들 정말 추천이요!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

시에나 리조트 공사 소음이 엄청났음 호텔 주변 산책중 큰 들개 두마리의 공격을 받았음.
SUYEOB
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

It is great experience recommend
Number of reviews per page
20
40

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Others 4 The Siena PRIMO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Siena PRIMO

Number of reviews per page
20
40
Top reviews
Monica
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful
Ivan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing kid friendly hotel. The breakfast buffet is very good. Very friendly to staff that all spoke English. Room was good value but food was overpriced.
Young Hoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

가족 여행으로 오랜만에 찾은 시에나였습니다. 매번 찾을 때마다 다른 오성급보다도 친절한 서비스에 늘 기분이 좋았습니다. 이번에도 다르지 않았고 기대했던 것 이상으로 만족 스런 여행이었습니다. 수영장에 있는 라이프가드분들 아마 국내 호텔중 가장 친절하고 프로페셔널 하지 않나 싶습니다.
Yun hyo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

너무 훌륭한 호텔 하지만 아이를 동반한 가족에게 적합한 호텔입니다. 수영장에서 아이들이 너무 많아 커플이나 어른에게는 다소 힘든 리조트입니대.
Jin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Read More
Kayoung
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
hyunjun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Perfect place for price, luxury and convenience
Verified traveler
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Maheshi Purnima
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful property, fabulous pool. Nice big rooms
Jimmy
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

It so quiet and no clouding, It's very nice to stay!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Byoungho
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything was perfect only except for foods in the facility. It was too expensive.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Beautiful family friendly resort tucked away from noisy city
Christie
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Read More
Keren
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is the worst location in Jeju, there are hardly any taxis around, and the front desk staff were extremely rude to foreigners. Completely unhelpful and frankly pretty rude. Would not recommend not because of the awful front desk, but because the location is so out in Booneyland. Better off sticking with Parnas or Lotte, where there are a ton of things to do around the property.
Read More
YOUNG JU
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Warm pool was great and all the staffs were so nice and kind. Salad bar and breakfast were so awesome, too.
Hyoung Seok
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

21개월 아기를 데리고 처음으로 여행을 다녀왔는데, 여러모로 만족스러웠음. 키즈자동차침대가 설치된 방이었는데 부엌세트, 블록 등이 있어서 장난감을 가지고 가지 않아도 아기가 놀거리가 많았고, 따뜻한 온수풀에서 수영하는 것도 부담스러워하지 않았음. 신관에서 온수풀까지 비를 맞지 않고 왔다갔다 할 수 있었고 가운이나 수건 반납도 편하도록 세심한 배려가 느껴졌음. 조식이나 바도 알찬 구성으로 좋았음. 결론적으로 숙박기간 내내 비가 왔음에도 불구하고 아기를 동반한 가족들이 머물기에 너무 만족스러워 가까운 시일내에 재방문하고 싶음.
Hyeonjung
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

19개월 아기와 3박 4일 머물렀어요. 일단 아기들이 방문할만한 관광명소와 대부분 가까워서 위치적으로 마음에 들었고 (공항에서도 30분이면 가요) , 키즈패밀리룸이었는데 방이 너무 귀엽고 침대도 편안했어요!! 조식이 더 감동이었는데, 가격도 부담스럽지 않은데다가 아기 식기는 물론 아기 김까지 있는거 보곤 정말 세심하다고 생각했어요 ㅎㅎ 먹을 것이 많아 아기김은 먹지도 못했지만요 ㅎㅎ 다음에 또 아기랑 제주도 온다면 머무를 것 같아요! 아기데리고 오시는 분들 정말 추천이요!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

시에나 리조트 공사 소음이 엄청났음 호텔 주변 산책중 큰 들개 두마리의 공격을 받았음.
SUYEOB
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

It is great experience recommend
Number of reviews per page
20
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