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Velum Resort Jeju
Apartments
9.2
/10
Exceptional
189 reviews
What Guests Say About Their Stay
Philip
10.0
/ 10
Good standards, clean, well maintained.
Classy and good quality.
Some staff were better than others. I want to commend Ms. Shin who really helped us to move and shift when there were some problems with our unit. Appreciate her initiative and care.
Melody
10.0
/ 10
All my family loved this place so much. We didnt want to go out.
Nice clean room very comfortable. Excellent customer service. Definitely coming back!
Kristen Skyler
10.0
/ 10
If you have a rental car and a family, this is a great place to stay in Jeju. The pool is pretty good too.
In the Area
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45, 516-ro 277beon-gil, Seogwipo, Jeju Island, South Korea, 63580
Main Facilities
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Restaurant
Swimming Pool
WiFi
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Available Room Types in Velum Resort Jeju
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What's around Velum Resort Jeju
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45, 516-ro 277beon-gil, Seogwipo, Jeju Island, South Korea, 63580
Discover More About Velum Resort Jeju
Location
Velum Resort Jeju is a apartment in a good neighborhood, which is located at Seogwipo.
About Velum Resort Jeju
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Velum Resort Jeju exclusively for you.
With all facilities offered, Velum Resort Jeju is the right place to stay.
All facilities in Velum Resort Jeju
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
General
- Parking
- Terrace
Hotel Services
- Luggage storage
- Front desk
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Velum Resort Jeju
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately KRW 29900 for adults and KRW 10000 for children
- Late check-out is available for a fee (subject to availability)
- Futon bed fee: KRW 33000 per night
- Crib (infant bed) fee: KRW 16500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. This property's outdoor pool and outdoor private baths are subject to closure periodically due to weather conditions. Ocean Terrace Room is located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should reserve another room type. Please note: parking for guests booked in the Ocean Terrace and Mila room types is 230 feet (70 meters) away from the rooms.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Velum Resort Jeju | 55 |
Another facilities in Velum Resort Jeju | Beach umbrella, Outdoor pool, Garden, Pool sun loungers, Others |
Frequently asked question in Velum Resort Jeju
What are available facilities at Velum Resort Jeju?
There are top facilites at Velum Resort Jeju such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Velum Resort Jeju?
The standard check-in time at Velum Resort Jeju is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Velum Resort Jeju provide breakfast?
Yes, Velum Resort Jeju provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Velum Resort Jeju
Other sources (189)
9.2
Exceptional
From 189 reviews
Cleanliness
9.0
Room Comfort
9.0
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Traveler Reviews Velum Resort Jeju
Number of reviews per page
20
40
Top reviews
Philip
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good standards, clean, well maintained.
Classy and good quality.
Some staff were better than others. I want to commend Ms. Shin who really helped us to move and shift when there were some problems with our unit. Appreciate her initiative and care.
Yu Ting
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We check in late around 6pm, front desk staff not friendly. And the penthouse was old and conditions was bad
Ong
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Rooms were spacious and kept clean.
Xunyao
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
A very nice place for a family to stay.
Melody
Friends and Family
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
All my family loved this place so much. We didnt want to go out.
Nice clean room very comfortable. Excellent customer service. Definitely coming back!
soyeon
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Enjoyed staying at Velum penthouse.
Kristen Skyler
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
If you have a rental car and a family, this is a great place to stay in Jeju. The pool is pretty good too.
Kwan Young
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Quiet surrounding. Comfortable bed.
HB
Friends and Family
8.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
The resort is nice n size for the Penthouse is very comfortable for 8 pax.
located in a fairly quiet location so you need own transport to access.
We have booked the Penthouse and there’s a foot bath n outdoor bath provided but the heaters is unable to provide sufficient hot water for us to enjoy these facilities
Hai Yen
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We loved the accommodation which came with a swimming pool and a private hot tub in the property. We thoroughly enjoyed our time during the 6 day stay.
Chen
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Had an amazing stay with my family in the ocean terrace room. Huge 3 storey apartment with individual toilets in each room. Ocean view in front and hallasan view at the back. The only negative is there is no elevator to the room. Highly recommended.
YUNJOO
Leisure Family
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Clean, and nice location
Stephanie
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Everything was really great.
Seonho
Leisure Family
6.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
직원 친절도 아주 우수합니다
아침 서귀포 바다 뷰 아주 좋습니다
올레시장 차타고 10~15분 거리라 좋았습니다
방이 아주 큽니다
가장 큰 단점은...
왜인지 방 전체에 곰팡이 냄새가 납니다
공실률이 컸던걸까요?
이 점만 보완해서 관리하시면
서귀포에서 아주 좋은 숙소가 될 거라고 생각됩니다
Kenneth
Leisure Family
8.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Beautifull appartment
Verified traveler
Friends and Family
2.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
My husband and I had high hopes for a pleasant and comfortable stay when we made this reservation. Regrettably, our experience fell far short of our expectations, and it even posed serious health concerns for my husband, who recently underwent lung surgery.
Issues Encountered:
Toxic Mold: Upon entering the room, we were greeted by a pungent odor of mold. A closer inspection revealed visible toxic mold in various areas of the room, which was a significant health risk to my husband, given his recent surgery.
Hygiene and Cleanliness: The room's cleanliness was unacceptable. Stained and discolored sheets, along with fur and hair on the bed and floors, indicated a lack of proper cleaning.
Misleading Descriptions: The room bore little resemblance to the description and photos provided on the booking platform. The online images painted a far more appealing picture than the actual, poorly maintained room we encountered.
In light of these issues, we were left with no choice but to leave the accommodation after just one night, prioritizing my husband's health and well-being, as well as the heath and well-being of our two young children. While we understand that our reservation was initially non-refundable, the circumstances were beyond our control, and staying in the room was not an option.
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chunghee
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
It is very comfortable staying in.
It is a bit far from all the tourist attraction.
Verified traveler
Friends and Family
4.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
Their outdoor hot spring is useless. Hot water isn’t available. The rooms are not clean, many hairs on the each beds and the floors. I didn’t mention all about the dirtiness, as 6 of us are using, we thought unable to change the same as this big property.
When I checked out, I mentioned and asked about the outside hot spring water, they don’t think it is something they need to do to us that they find it no problem on water.
However they mentioned that if many of us use the hot water at the same time, it could be happening that the water won’t be so hot. So I did asked, it supposed to 9pax to use, we were only 6pax. What is the capability of this room? Then why do I need to pay for full amount which I can’t even use any of the facilities. The staff replied to me that “I have nothing to say”. Thereafter he said that will report to his manager and call me back, but of course never called.
So much disappointment in this resort. I willingly leave those ling comments to prevent others users not to get such a bad attitude and irresponsible Velum resort.
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Eun un Chong
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
만족합니다.
ji in
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
작년에 너무 마음에 들어서 올해도 가족 여행으로 다시 온 숙소 입니다 주방도 있고 거실및 방 부분들이 분리되어 있고 공간도 넉넉해서 가족 여행으로는 최고인듯 합니다 직원분들도 모두 친절하시고 수영장에도 따뜻한 물이 나와서 사람들이 즐겁게 이용하더라고요 다음엔 꼭 사용할 예정입니다 그리고 차로 올레시장도 10-15분정도, 중문도 15-20분정도 어딜가도 편한 위치에요 숙소가 위치한 곳은 조용해서 오히려 쉬기에 딱 좋습니다!!!
Number of reviews per page
20
40
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