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Alexandre Gala

Name: Alexandre Gala
Address: Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660, Av. del Arquitecto Gomez Cuesta, 3, Canary Islands, 38660, Spain
Rating: 8

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8.0

/10

Very Good

321 reviews

What Guests Say About Their Stay

Dan

10.0

/ 10

Great value, amazing staff, and fun entertainment! For the price, this hotel is a great option. Our rooms were perfectly clean, and the pool bar is excellent for a day in the sun with the kids. A huge special thanks to reception for moving us to a beautiful, quiet garden room after our first night to get away from the outside noise. We also loved the entertainment on a few of the nights; the magician was fantastic and kept us in the hotel after dinner. Would definitely stay again!

Sarah

10.0

/ 10

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.

Kassime

10.0

/ 10

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.

In the Area

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Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Archery

Billiard

Game room

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

Alexandre Gala is located in area / city Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Alexandre Gala

Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Discover More Places

Discover More About Alexandre Gala

General
Near Water Sports Tenerife

Location
A stay at Alexandre Gala places you in the heart of Arona, within a 15-minute walk of Playa de las Américas and Siam Park. This family-friendly hotel is 1.9 mi (3 km) from Fañabé Beach and 3.8 mi (6.1 km) from El Duque Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Veronicas Strip - 0.2 km / 0.2 mi
Troya Beach - 0.4 km / 0.3 mi
Playa de las Américas - 0.5 km / 0.3 mi
Torviscas Beach - 0.9 km / 0.5 mi
Magma Art and Congress Centre - 0.9 km / 0.6 mi
Siam Mall - 1 km / 0.6 mi
Bobo Beach - 1 km / 0.6 mi
Estadio Antonio Domínguez Alfonso - 1 km / 0.6 mi
Water Sports Tenerife - 1 km / 0.6 mi
Siam Park - 1.2 km / 0.8 mi
Quirónsalud Hospital Costa Adeje - 1.3 km / 0.8 mi
Central Park of Arona - 1.4 km / 0.9 mi
Golf Las Americas - 1.5 km / 0.9 mi
Arona Pyramid - 1.6 km / 1 mi
Parque Santiago 6 Shopping Center - 1.7 km / 1 mi

The nearest airports are:
Tenerife South Airport (TFS) - 17.6 km / 11 mi
La Gomera (GMZ) - 78.3 km / 48.6 mi

The preferred airport for Alexandre Gala is Tenerife South Airport (TFS).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Arona? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms
Make yourself at home in one of the 308 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

All facilities in Alexandre Gala

Facility

Outdoor pool

Poolside bar

Archery

Billiard

Game room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar
Snack bar

Things to Do

Outdoor pool
Spa
Health club
Garden
Library
Sauna
Pool sun loungers

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Express check-in
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Conference center
Business facilities
Conference rooms

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

Sports and Recreations

Fitness center
Game room
Billiard
Archery

Accommodation Policy & General Information in Alexandre Gala

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Alexandre Gala	308
Number of floors in Alexandre Gala	3
Another facilities in Alexandre Gala	Children pool, Poolside bar, Snack bar, Outdoor pool, Spa

Frequently asked question in Alexandre Gala

What is normal check-in & check-out time at Alexandre Gala?

The standard check-in time at Alexandre Gala is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Alexandre Gala?

Alexandre Gala is a 4.0-star hotel.

How many floors does Alexandre Gala have?

Alexandre Gala has 3 floors.

How many rooms are available at Alexandre Gala?

Alexandre Gala has 308 rooms in total.

What do past guests say about Alexandre Gala?

Alexandre Gala is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Alexandre Gala

Overall Ratings & Reviews Alexandre Gala

Other sources (321)

8.0

Very Good

From 321 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Alexandre Gala

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Top reviews

Amanda

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill. Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being Javier & Ekaterina who had good customer service & tried to help me resolve the issues I was facing even though they couldn’t. The bar staff are extremely rude and the quality of drinks and snacks is poor. We preferred a short walk to Dialprix Paradero supermarket to buy our drinks and snacks. They have a deli for sandwiches, boxed salads & coffees Hassle getting free €38 food credit due-had to email our proof to the hotel & Expedia helped Positives-the cleaning staff are fantastic and do a great job. The breakfast included with our stay was decent, and the catering staff were brilliant with my son’s coeliac and wheat allergy making sure he always had pancakes or omelette made fresh and free from contamination. The area around the hotel is quite grimy and feels unsafe. We were also warned by local shops to be cautious in this area. Overall- it wouldn’t be a hotel or area I would revisit, however a short trip to los Cristianos or Costa Adeje & you get a much nicer impression of Tenerife

Catherine

with Children

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was good. Clean room daily and no problem getting sunbeds around the pool. Food was good with lots of choice in the restaurant. Really helpful staff on reception. No noise at all at night. Only reason I would not return is the close proximity to Veronicas and the rubbish and dodgy people that are in that area. I could not fault the hotel though and we enjoyed our stay.

James

Friends and family with Friends

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Our arrival was positive with a clean reception and efficient staff. However, we had to explicitly ask for our promotional room credit, which had also been "conveniently" omitted from my parents' room when they checked in the day before. Once challenged, it was added, but it felt odd. The rooms were spacious but tired, and due to the staggered design, the "sea view" was only visible from one corner of the balcony, with the other facing the mountain. The pool area is very clean, though sunbed reserving is an annoying daily issue despite rules against it. The main pool is a uniform 6 feet deep, so take care with kids. While the salad bar and live-cooking stations were great, the hot buffet was disappointing, oily, and heavily stewed, with theme nights completely missing the mark. Standard drinks were good, but cocktails aren't worth paying extra for. Be careful with premium spirits; we ordered a familiar premium gin using our credit, it tasted completely wrong, and my wife was violently sick an hour later. Staff work hard and a €5 tip goes a long way, but check-out was a letdown. We were abruptly told we owed money, only to find the bar had lumped all drinks onto one room and included charges from before we even checked in. Reception was blunt, refusing to help and telling us to sort it with the bar. Overall, track your bills closely.

Dan

with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

John

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

No complaints about the hotel or staff - pleasant and engaging holiday

Moreno

Business with Children

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Es un hotel 4 estrellas muy limpio el staff fantástico la comida un poco de lo mismo pero hay q recordar q de hechoel turismo británico es el mayormente de ve aqui pero por lo demás muy bien todo

Alex

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Very fresh and modern hotel with good facilities and friendly staff

Sarah

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

shukria

Friends and family Family

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke.

Friends and family Family

6.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking

Cedric

Friends and family Family

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

La nourriture est médiocre. Le bruit est omniprésent dans tout l’hôtel. Impossible de dormir le soir entre les boîtes de nuit, les bars à l’extérieur et la musique, trop forte du mini disco et du spectacle, du soir, des odeurs d’œuf, pourris jusqu’à la réception du aux égouts, bref à éviter.

Anthony

6.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Excellent staff - intermittent WiFi and one of the lifts broken all week

Prasad

Friends and family Family

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.

Kassime

Friends and family Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.

Jonathan

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Clean, excellent staff.

John

8.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Ice hotel, pleasant staff and I appreciated the receptionist aocating

Rebecca

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible

Brandon

Leisure

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.

colin

with Partner

8.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Food very good

Jerome

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The property and room is very clean, well kept / managed. I recommend

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.