Arc House Madrid

Hotels
7.2
/10
Pleasant
76 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
See translation

Fabiola

10.0
/ 10
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
See translation

Trent

10.0
/ 10
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
In the Area
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CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002

Main Facilities

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WiFi
Arc House Madrid is a hotel is located at Madrid.
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What's around Arc House Madrid

CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002
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Location


Arc House Madrid is a hotel is located at Madrid.

About Arc House Madrid

Arc House Madrid is the right choice for you who are looking for affordable accommodation in Madrid.

Arc House Madrid is a wise choice for travelers visiting Madrid.

All facilities in Arc House Madrid

Others Arc House Madrid
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Tours
  • Concierge

General

  • Lockers
  • Microwave (shared)
  • Refrigerator (shared)

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Arc House Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Available rooms at Arc House Madrid
23
Another facilities in Arc House Madrid
Luggage storage, Express check-out, Multilingual staff, Front desk, Tours

Frequently asked question in Arc House Madrid

What are available facilities at Arc House Madrid?
There are top facilites at Arc House Madrid such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arc House Madrid?
The standard check-in time at Arc House Madrid is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of Arc House Madrid?
Arc House Madrid is a 1.0-star hotel.
How many rooms are available at Arc House Madrid?
Arc House Madrid has 23 rooms in total.
What do past guests say about Arc House Madrid?
Arc House Madrid is well-known for its Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Arc House Madrid

7.2
Pleasant
From 76 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

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Most Relevant
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Traveler Reviews Arc House Madrid

Number of reviews per page
20
40
Top reviews
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cleanness safety and great find
Alex
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Read More
Mariana
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Fabian
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent!
Justin
icon-Leisure
Leisure
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Read More
Jonathan
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
anmar
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice place
Rafael
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Really friendly helpful staff in very convenient location
Loraine
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good
Gabriel
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property never allowed me to stay they would not open the door worst experience ever
Jorge
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Noisy and really bad customer/front desk service
Fabiola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Zane
icon-Leisure
Leisure
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Read More
Khalid
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Very bad and unprofessional service
Trent
icon-Leisure
Leisure
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Kaila
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Ernandes Monte
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A localização é espetacular, as condições do hotel muito boa, não houve limpeza do quarto. Custo benéfico muito bom
LEANDRO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Atenciosos
Erika
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excelente ubicación, cuesta un poco de trabajo encontrar el lugar, buena relación costo beneficio
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Arc House Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 76 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arc House Madrid

Number of reviews per page
20
40
Top reviews
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cleanness safety and great find
Alex
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Read More
Mariana
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Fabian
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent!
Justin
icon-Leisure
Leisure
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Read More
Jonathan
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
anmar
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice place
Rafael
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Really friendly helpful staff in very convenient location
Loraine
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good
Gabriel
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property never allowed me to stay they would not open the door worst experience ever
Jorge
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Noisy and really bad customer/front desk service
Fabiola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Zane
icon-Leisure
Leisure
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Read More
Khalid
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Very bad and unprofessional service
Trent
icon-Leisure
Leisure
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Kaila
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Ernandes Monte
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A localização é espetacular, as condições do hotel muito boa, não houve limpeza do quarto. Custo benéfico muito bom
LEANDRO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Atenciosos
Erika
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excelente ubicación, cuesta un poco de trabajo encontrar el lugar, buena relación costo beneficio
Number of reviews per page
20
40