What do past guests say about Arc House Madrid?

Arc House Madrid is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Arc House Madrid

Name: Arc House Madrid
Address: CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002, CALLE DE LA VICTORIA 2, Madrid, 28002, Spain
Rating: 7.6

Hotels

Finding rooms for you...

7.6

/10

Pleasant

125 reviews

What Guests Say About Their Stay

Julian

10.0

/ 10

Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo

See translation

Jonathan

10.0

/ 10

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid

See translation

Fabiola

10.0

/ 10

Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.

See translation

In the Area

See Map

CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002

Main Facilities

WiFi

Arc House Madrid is a hotel is located at Madrid.

What's around Arc House Madrid

CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002

Discover More Places

Discover More About Arc House Madrid

General
Near Puerta del Sol

Location
With a stay at Arc House Madrid , you'll be centrally located in Madrid, steps from Puerta del Sol and 7 minutes by foot from Gran Via. This hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Puerta del Sol - 0.1 km / 0.1 mi
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.1 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.2 km / 0.1 mi
Plaza de Santa Ana - 0.3 km / 0.2 mi
Gran Via - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.6 km / 0.3 mi
Plaza de Callao - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Plaza Mayor - 0.7 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.5 mi
San Miguel Market - 0.8 km / 0.5 mi
Cava Baja - 0.8 km / 0.5 mi

The preferred airport for Arc House Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities
Featured amenities include express check-out, multilingual staff, and luggage storage.

Rooms
Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms with hair dryers are provided.

All facilities in Arc House Madrid

Common Space

Accommodation Services

Exterior

Others

Restaurant

Hotel Services

Luggage storage
Express check-out
Multilingual staff
Concierge

General

Lockers
Microwave (shared)
Refrigerator (shared)

Things to Do

TV lounge

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area

Accommodation Policy & General Information in Arc House Madrid

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 10:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

, The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 22:00 - to 10:00
Available rooms at Arc House Madrid	23
Another facilities in Arc House Madrid	Luggage storage, Express check-out, Multilingual staff, Concierge, Lockers

Frequently asked question in Arc House Madrid

What are available facilities at Arc House Madrid?

There are top facilites at Arc House Madrid such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Arc House Madrid?

The standard check-in time at Arc House Madrid is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00

What is the star rating of Arc House Madrid?

Arc House Madrid is a 1.0-star hotel.

How many rooms are available at Arc House Madrid?

Arc House Madrid has 23 rooms in total.

Does Arc House Madrid provide parking?

Yes, Arc House Madrid provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Arc House Madrid

Overall Ratings & Reviews Arc House Madrid

Other sources (125)

7.6

Pleasant

From 125 reviews

Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

7.6

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Arc House Madrid

Number of reviews per page

Top reviews

Julian

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo

Cynthia

Leisure

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Cleanness safety and great find

Alex

Leisure with Friends

2.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.

Mariana

Business and Leisure

2.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night

Fabian

Leisure

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Excellent!

Justin

Leisure

2.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.

Jonathan

10.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid

anmar

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Nice place

Rafael

2.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite

Jane

Leisure with Partner

8.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Really friendly helpful staff in very convenient location

Loraine

Leisure

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Very good

Gabriel

Leisure with Friends

2.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

The property never allowed me to stay they would not open the door worst experience ever

Jorge

2.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Noisy and really bad customer/front desk service

Fabiola

Leisure with Friends

10.0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.

Zane

Leisure

2.0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.

Khalid

2.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

Very bad and unprofessional service

Trent

Leisure

10.0

/10

Reviewed 162 week(s) ago

Expedia Group verified review

I had to check in late but the staff made it super easy for me and were very friendly and welcoming

Kaila

8.0

/10

Reviewed 170 week(s) ago

Hotels.com verified review

Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .

Eris manuel

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Limpieza muy mal

LEONARDO

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Quarto limpo, equipe de funcionários da maravilhosa! A janela do quarto que eu fiquei da direto para uma rua movimentada com bares, então tem barulho até tarde. Recomendo levar isso em consideração se barulho lhe atrapalha. No mais, tudo ótimo

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.