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Arc House Madrid
Hotels
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7.6
/10
Pleasant
143 reviews
What Guests Say About Their Stay
Caitlin
10.0
/ 10
Never travelled alone before so I was a little nervous. Had a private room and it was very spacious, clean, and the AC worked great. Street can be a little noisy at night on the weekend but it’s a great location (also, that’s typical for a city). Shared bathrooms on the floor were accessible, if one was taken the other was usually free. They were both clean (but one did run out of soap.) Felt very safe as a young woman. Other occupants were friendly and helped when I struggled with the door (TIP: hold your key card there for like 10 seconds). Overall, had a very enjoyable stay! It was honestly better than the more expensive 2-star I stayed at earlier in my trip. Very worth it for the price. Loved that I could check-out late too. I recommend:)
Aldo
10.0
/ 10
Location is great! Everything is nearby, a nice ice cream place just a few steps from the door, and plenty of restaurants around. Even though the place is located in a very busy area, the place is very quiet.
Julian
10.0
/ 10
Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo
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In the Area
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CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002
Main Facilities
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Luggage storage
Express check-out
Disabled access friendly
Multilingual staff
Refrigerator (shared)
Microwave (shared)
What's around Arc House Madrid
CALLE DE LA VICTORIA 2, Madrid, Community of Madrid, Spain, 28002
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Discover More About Arc House Madrid
General
Near Puerta del Sol
Location
With a stay at Arc House Madrid , you'll be centrally located in Madrid, steps from Puerta del Sol and 6 minutes by foot from Plaza Mayor. This hotel is 0.3 mi (0.5 km) from Gran Via and 0.5 mi (0.9 km) from National Prado Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Calle de Alcalá - 0.1 km / 0.1 mi
Puerta del Sol - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.1 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.2 km / 0.1 mi
Plaza de Santa Ana - 0.3 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.3 mi
Plaza Mayor - 0.5 km / 0.3 mi
Gran Via - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.6 km / 0.3 mi
Plaza de Callao - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
San Miguel Market - 0.8 km / 0.5 mi
Royal Theatre - 0.8 km / 0.5 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Business Facilities
Featured amenities include express check-out, multilingual staff, and luggage storage.
Rooms
Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms with hair dryers are provided.
All facilities in Arc House Madrid
Common Space
Accommodation Services
Exterior
Bedroom
Others
Things to Do
- TV lounge
Connectivity
- Free WiFi
General
- Lockers
- Microwave (shared)
- Refrigerator (shared)
Accessibilty
- Disabled access friendly
Public Facilities
- Smoke-free area
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
Accommodation Policy & General Information in Arc House Madrid
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 10:00 |
Available rooms at Arc House Madrid | 23 |
Another facilities in Arc House Madrid | TV lounge, Free WiFi, Lockers, Microwave (shared), Refrigerator (shared) |
Frequently asked question in Arc House Madrid
What is normal check-in & check-out time at Arc House Madrid?
The standard check-in time at Arc House Madrid is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
How many stars does Arc House Madrid have?
Arc House Madrid is a 1.0-star hotel.
How many rooms does Arc House Madrid have?
Arc House Madrid has 23 rooms in total.
Is there parking at Arc House Madrid?
Yes, Arc House Madrid provides a car park. Please contact the property directly for more details.
What are the guest reviews for Arc House Madrid?
Arc House Madrid is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Arc House Madrid
Overall Ratings & Reviews Arc House Madrid
Other sources (143)
7.6
Pleasant
From 143 reviews
Cleanliness
7.8
Room Comfort
7.4
Service and Facilites
7.6
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Traveler Reviews Arc House Madrid
Number of reviews per page
20
40
Top reviews
Caitlin
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Never travelled alone before so I was a little nervous. Had a private room and it was very spacious, clean, and the AC worked great. Street can be a little noisy at night on the weekend but it’s a great location (also, that’s typical for a city). Shared bathrooms on the floor were accessible, if one was taken the other was usually free. They were both clean (but one did run out of soap.) Felt very safe as a young woman. Other occupants were friendly and helped when I struggled with the door (TIP: hold your key card there for like 10 seconds). Overall, had a very enjoyable stay! It was honestly better than the more expensive 2-star I stayed at earlier in my trip. Very worth it for the price. Loved that I could check-out late too. I recommend:)
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Aldo
Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location is great! Everything is nearby, a nice ice cream place just a few steps from the door, and plenty of restaurants around. Even though the place is located in a very busy area, the place is very quiet.
Bayron Daniel
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Calidad
Julian
Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo
Cynthia
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Cleanness safety and great find
Alex
Leisure with Friends
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here.
Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
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Mariana
Business and Leisure
2.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Fabian
Leisure
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Excellent!
Justin
Leisure
2.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!!
The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding.
I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night.
They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands.
Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
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Jonathan
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
anmar
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Nice place
Rafael
2.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Jane
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Really friendly helpful staff in very convenient location
Loraine
Leisure
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Very good
Gabriel
Leisure with Friends
2.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The property never allowed me to stay they would not open the door worst experience ever
Jorge
2.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Noisy and really bad customer/front desk service
Fabiola
Leisure with Friends
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Zane
Leisure
2.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
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Khalid
2.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
Very bad and unprofessional service
Trent
Leisure
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Number of reviews per page
20
40
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