Barceló Ponent Beach

Very easy access to the beach

Very pleasant stay, beautiful beach and nicel family pool with sunshine until late afternoon

The hotel is located in a beautiful area and the hotel itself is modern, clean and spacious. It's view from the pool is stunning and moment away from the beach it over looks. However, the staff at the hotel were not as impressive. We didn't feel we had a warm welcome at the reception when we arrived. One day our room wasn't cleaned so we didn't receive clean towel and mats and made bed and a general clean. I went down to reception and they were not interested, and said I'll have to go to the back of the list for the evening clean & should get a room clean around 9pm... Also, on check out we asked to order a taxi hour prior to our anticipated departure to the airport and the lady on reception said we should have booked it 24h in advance, okay fine but no one told us this was the case when we arrived, plus I've stayed in Cala Dor many times and this has never been the case. The lady at reception said she can try and book one for us - come 1pm (30 before we was due to leave for the airport) I went back and asked if they had managed to book our taxi and they had no record of my request. I asked for them to call again for me and they were fully booked until 3pm that day. I asked what I should do and the lady shrugged her shoulders and said just walk 5 minutes up to the road to a taxi rank, you might get one ... might? Okay so we might make our flight then. Luckily for us we started walking towards the centre and a taxi was on his break and kindly took us to the airport.

Great oceanfront hotel, with the friendliest front desk staff. I checked in at 12:30am and was offered the midnight buffet which was a nice surprise. The rooms are simple with just enough that I needed. I appreciated the beach being right next to the pool areas. The town itself is really walkable and I was able to see other Cala’s in the area.

The greatest stay we have ever had. Probably the best beach in the whole area in comparison to the others close by. Staff are super helpful and the rooms are great Will be going back next time we head to Mallorca

Loved the property and the location. Amazing!

Amazing hotel with beach front access to the Cala Ferrera. The view from the balcony was unreal and perfect for our honeymoon! It was walking distance to the little town and a plus perk was the starfish catamaran docked right below their property so we’d were able to buy our ticket for the fun water boat excursion right there. The food was hit out miss. The lunch was amazing but the dinner was not the best. You can choose to switch the dinner to the lunch and I recommend doing so. Breakfast was delicious. The beds were comfortable! I’d stay here again!

No me gustó la comida.

Not the best place where to stay at.

Had the most incredible time here. Perfect location, fun atmosphere. Breakfast and dinner was included at a buffet. Room was nice and the balcony had a great view. Close to town. I would recommend friends and family to visit. Gorgeous area.

The chef was accommodating

Lovely relaxing holiday, great hotel and staff with perfect location.

Lovely hotel, spotless and friendly staff. My only complaint is that we booked half board which included draught drinks as a special offer. This isn’t the case and only includes drinks at meals, which could have been made clearer when booking. It wouldn’t prevent us from visiting again now we know.

I’ve had a wonderful stay at Barceló Aguamarina. Clean room with plenty plug sockets and the bed and linen were so comfortable. I slept extremely well on this trip. All the staff work extremely hard to make your stay pleasant and carefree, all very friendly and approachable. My only slight criticism is that I was entitled to up to 3 alcoholic drinks with my evening meal as part of half board plus promotion. The wait staff in restaurant were happy to give you your first drink but never asked me again. I had to ask if I wanted another and it makes you feel like you are bothering them when they are busy. It would be nice to be offered your second or third drink. This is only a minor issue but it did frustrate me slightly. It felt like I was being rushed to finish and leave. I would definitely return again.

We would never stay here again. The wall have huge cracks throughout the property. The dining area smells and parking is not guaranteed nor are you able to reserve it. We had to give a 20 euro deposit to get beach towels and each time we asked for fresh ones, it was another 2 euros which was not refunded. All around awful place.

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The property is very good location next to beautiful Cala, why 3,stars? Because the stuff they need to be more nice. I found the staff a little bit rude. When you ask for something is like you asking too much. If is an all inclusive hotel means all inclusive. I asked to the front for taxi and they quick sent me out to wait for taxi at taxi stations when is 93 degrees. I when store in front of the hotel and they more nice people called it for me. Need to work on customer service and will be 5 stars.

Lovely place , decent room size, very close to the beach.

The hotel feels brand new. But so do the staff. The check in process was painfully slow, the front desk staff seem to have no urgency, always slow for every request. The elevators are also very, very slow. Something to keep in mind if you book a higher floor, you’ll likely be taking the stairs.

If you are looking for a family holiday with kids under 8 feel like it’d be perfect as they have loads of activities by the pool with kids. However, the hotel staff was not that pleasant and would brush you off whenever you asked for things there’s not enough umbrellas around the pools for everyone therefore had to wake up super early to leave towels there or you’d be left on a subbed with no towels. Rooms could do with an upgrade even when cleaned they would never reopen the hand soaps or anything apart from towels which I found weird. Have to rent the towels with a deposit of €10 and everytime you wanted a change of towels it was €2 which I’d never experienced before. The food was okay not the best but not the worse either, it’s close to town and has a lovely view. Apart from that a very big let down would not revisit