Boutique Urban Madrid Genova

Service Apartment
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6.4
/10
Pleasant
252 reviews

What Guests Say About Their Stay

Jeremy

10.0
/ 10
The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the restaurants below close, as well as some limited street traffic in the morning. Good value for the price paid.

John Peter

10.0
/ 10
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid

Verified traveler

10.0
/ 10
Very clean, unfortunately my room was in the first floor and it was too loud.
In the Area
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C/ Almagro, 10, Madrid, Community of Madrid, Spain, 28010

Main Facilities

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Elevator
Boutique Urban Madrid Genova is a accommodation is located at Madrid.
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What's around Boutique Urban Madrid Genova

C/ Almagro, 10, Madrid, Community of Madrid, Spain, 28010
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Lobby Boutique Urban Madrid Genova
Exterior 2 Boutique Urban Madrid Genova

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General
In Madrid (Chamberí)

Location
With a stay at this aparthotel, you'll be centrally located in Madrid, just a 3-minute walk from Paseo de la Castellana and 14 minutes by foot from Gran Via. This aparthotel is 1 mi (1.6 km) from El Retiro Park and 1.3 mi (2.1 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.3 km / 0.2 mi
El Corte Inglés - 0.7 km / 0.5 mi
ABC Serrano - 0.8 km / 0.5 mi
Plaza de Chueca - 0.8 km / 0.5 mi
Plaza de Colon - 0.8 km / 0.5 mi
National Archaeological Museum - 1 km / 0.6 mi
Plaza de Olavide - 1 km / 0.6 mi
Gran Via - 1.2 km / 0.7 mi
U.S. Embassy - 1.2 km / 0.8 mi
Casino Gran Via - 1.3 km / 0.8 mi
Círculo de Bellas Artes - 1.4 km / 0.8 mi
Calle de Alcalá - 1.4 km / 0.9 mi
Plaza de Cibeles - 1.4 km / 0.9 mi
Puerta de Alcalá - 1.5 km / 0.9 mi
Comillas Pontifical University - 1.5 km / 0.9 mi

The preferred airport for this aparthotel is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.4 km / 8.3 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a safe deposit box at the front desk and an elevator.

Rooms
Make yourself comfortable in this air-conditioned apartment, which has a kitchenette. An LCD television is provided for your entertainment. Conveniences include a desk and a refrigerator, and housekeeping is provided daily.

All facilities in Boutique Urban Madrid Genova

Common Space Boutique Urban Madrid Genova
Common Space
Lobby Boutique Urban Madrid Genova
Lobby
Exterior Boutique Urban Madrid Genova
Exterior
Bedroom Boutique Urban Madrid Genova
Bedroom
Others Boutique Urban Madrid Genova
Others

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Accommodation Policy & General Information in Boutique Urban Madrid Genova

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
, The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Available rooms at Boutique Urban Madrid Genova
73
Number of floors in Boutique Urban Madrid Genova
7
Another facilities in Boutique Urban Madrid Genova
Free WiFi, Smoke-free area, Safety deposit box, Elevator

Frequently asked question in Boutique Urban Madrid Genova

What is normal check-in & check-out time at Boutique Urban Madrid Genova?
The standard check-in time at Boutique Urban Madrid Genova is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Boutique Urban Madrid Genova?
Boutique Urban Madrid Genova is a 3.0-star hotel.
How many floors does Boutique Urban Madrid Genova have?
Boutique Urban Madrid Genova has 7 floors.
How many rooms are available at Boutique Urban Madrid Genova?
Boutique Urban Madrid Genova has 73 rooms in total.
Does Boutique Urban Madrid Genova provide parking?
Yes, Boutique Urban Madrid Genova provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Boutique Urban Madrid Genova

6.4
Pleasant
From 252 reviews
Cleanliness

7.0

Room Comfort

6.2

Location

9.4

Service and Facilites

6.4

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Traveler Reviews Boutique Urban Madrid Genova

Number of reviews per page
20
40
Top reviews
Javier
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The A/A was not good. We were changed to another room but the A/A was not working satisfactory
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the restaurants below close, as well as some limited street traffic in the morning. Good value for the price paid.
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Carolyn
icon-
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The location is fantastic and the room itself quite nice, but the airconditioner was on in February and I was unable to turn on the heat to warm up the room. Moreover, the shower was broken, with water coming out of a broken pipe rather than either of the shower heads. Clearly, both these problems existed before my arrival. No action taken by the hotel staff when I reported these problems. Shame.
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Guillermo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
John Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Sandro
icon-
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Clean place close to city center and steps away from metro station. Highly recommended
Ian
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid
Ernesto L.
2.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.
Alvaro
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
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Ingrid
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
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Winston
icon-Business
Business
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Bad condition
Alejandro
icon-Business
Business
2.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
Orquídea
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

After 10pm there is nobody in reception. They locked my door for a problem with my card and there was nobody absolutely nobody to communicate with. I had to, in the middle is the night, on my daughters birthday go on a cab to find another hotel otherwise we would have been in the street for the night. I emailed, called and nobody got back to me. Next day I went tying to talk to the manager, who did not even apologize. My medication, which I need daily was in my room. He did not offer any solution and did not seem to care. Terrible experience.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Very clean, unfortunately my room was in the first floor and it was too loud.
Daniel
icon-Business
Business
4.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!
Gary
icon-with Partner
with Partner
4.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

The room was located right off the lobby. Noisy. Sparsely furnished. No available plug-ins. Very run diwn. Kitchenette was a disaster even though we had no intention of using it.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Good for the price range. Relatively close To the city centre and very close to Metro station.
Allen C.
2.0
/10
Reviewed 380 week(s) ago

Vrbo verified review

Didn’t work and too few outlets in room. Negative experience. Would not stay again no recommend to anyone
Verified traveler
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

The room was better than I expected. Comfortable and relaxed
Verified traveler
6.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

This place has seen better days, it’s falling apart to be honest. I had read previous reviews and seen pictures so knew what to expect. Good location but really just somewhere to sleep and get a shower, rooms are clean but there’s not much a cleaner can do about holes in the floor and ceiling.
Number of reviews per page
20
40

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Bedroom 4 Boutique Urban Madrid Genova

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.