H10 Casa del Mar

Pictures are not what the hotel used to be. Rooms are old and not clean anymore. Very loudy as well you can hear everything. The positive thing was that the staff was really helpful 5 stars for them!!

Great view from the rooftop pool overlooking the beach. Hotel was nice and fresh, breakfast nice, and staff helpful.

Excellent staff, very clean hotel , gym and spa pool was good. Nice roof top terrace and the hotel was in a great location. The only issue was noise between midnight and 3 am in the corridors with groups of people coming back from the bars and clubs.

First of all location is excellent. Can be a bit noisy due to Irish Bar next door. On arrival our bathroom was crawling with ants (which is expected) but lots of black long hair left on shower tiles. Housekeeping not great. They give you kettle in rooms but no tea/coffee/sugar to go with it over 4 days we stayed. Glasses (4 of them) were not changed or washed even. Entertainment was awful. The animation team leader who organised the Bingo which lasted 15 minutes as doing it from his mobile phone was clearly not interested, looked desperate for it to be over with. Lots of hen parties which was off putting when you pay a lot to stay at a 4 star. As always.... many towels left on sunbeds by 8.30am which should not be allowed. Everyone was doing this before going for breakfast. Having stayed at the H10 hotel in Lanzarote, the Casa Del Mar has no comparison I'm afraid. Too many seats at reception and leading down to pool, the space could be managed better.

Everything was perfect

Gorgeous hotel. I was lucky to have a lovely room with a beautiful view of the beach. Staff were all friendly and helpful. There could be more vegetarian options at dinner and food could be better labelled. Breakfast was fab. Loads of choice and never struggled for a table.

Beautiful clean beach, very relax vibe. Would recommend.

It is very cosy hotel with swimming pool, seaside view and top roof bar, making the trip very enjoyable. The hotel room is very clean too. The breakfast is amazing.

Had a lovely stay. Staff were very lovely and helpful. The hotel looks tired in the old part and could do with a tidy up and paint. The toasters in the breakfast need replacing they don’t work.

Next to the beach and bars close by

Cannot fault the hotel and staff, they were amazing from start to finish. Will definitely be back to a H10 hotel

Lovely hotel, really enjoyed our relaxing holiday, right on the beach, plenty of excellent restaurants within walking distance will look forward to a return visit.

Vi bodde en vecka som familj på H10 Casa del Mar, i ett superiorrum med utsikt över poolområdet. Rummet var fräscht och lagom rymligt för två vuxna och vår 9-åring, men sängarna var tyvärr hårda och kuddarna ganska platta. AC:n fungerade, men lät en del eftersom den pulserade ut kyla även när den nått inställd temperatur – vilket störde sömnen lite. Däremot uppskattade vi att det var lugnt på kvällarna tack vare läget mot poolen. Poolområdet var enkelt men väldigt bra – rent, lugnt och tillräckligt stort för att passa både vuxna och barn. Det fanns inga rutschkanor eller liknande, men vår son hade ändå kul, särskilt med pingisbordet och det lilla lekområdet vid poolen. Hotellet har ingen traditionell barnklubb, men det var gott om familjer och en barnvänlig stämning överlag. Läget är en av hotellets största styrkor – det ligger precis vid stranden, så det var bara att gå ner med handduken på axeln. Frukosten var riktigt bra, med ett stort utbud varje morgon. Alla i familjen älskade omeletterna som lagades på beställning. Sammanfattningsvis: ett stilrent och trevligt hotell i toppläge, perfekt för en lugn familjesemester. Det är inte ett uttalat barnhotell, men passar ändå bra för familjer som vill ha det bekvämt och lite mer vuxet. Några små minus vad gäller komforten på rummet, men överlag en positiv upplevelse.

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Exceptional hotel, sea views are amazing and worth the extra. Staff are excellent, food is lovely and location amazing, just 2 mins to beach dead opposite. Only critical point would be sun beds, stayed 10 nights and not a chance, sad to say towels down at dawn and no sign of empty beds being removed. Not hotels fault just selfish guests.

Wonderful hotel and friendly staff! We are very satisfied with the stay.

Showers very slippy nothing to hold towels soap shampoo very awkward when showering metal chairs on balcony heavy not comfortable might look stylish

Location is great its right in the middle of the resort, beach across the road. Lots of bars at the end of the street if you turn right, turn left out of the hotel and there's plenty of nice restaurants and small shops. Hotel staff here are excellent, very helpful and polite. Personally, I found the beds too hard but i do suffer with back problems maybe its just me, the rest of the family didnt seem to notice! Sadly the indoor pool was freezing, and the outdoor isnt heated either so that was the downside to our holiday. Breakfast was great plenty of choice. Evening meal not as good but it was quieter, if I was to stay again I'd go bed and breakfast and eat out in the evening as I think thats what most do, which leads to there being less choice in the evening. Caught a bus in the resort to Palma, what a city a must-see!

Perfect!

Enjoyed the location, clean and tidy. Staff were very good and very helpful 👍.