Hostal Star Madrid

Not clean , they have to clean their bad sheets

Air conditioning was not working and room was VERY hot. It was also very hard to sleep with a paper thin pillow and so much noise on the street all night long.

Excellent location, very close to Sol, plenty of restaurants downstairs, walking distance to major tourist attractions. Room is very spacious, bed is big and comfy. Service people are very friendly. historical elevator is cool

Location was great

It was kinda confusing to figure out where to go when you first arrive. Place looks like an apartment building. After a lot of walking around and calling, I figured out that the reception is on the 2nd floor. They should tell you this information when you book. Besides that, the room was fine, nothing special. Location is great.

Clean large room

Excelente localidad

Clean, friendly staff, and excellent location!

Buena ubicación pero es un hotel viejo, deteriorado. Un día nos dejaron sin toallas de baño y no hay una manera fácil de contactarlos ya que casi nunca hay alguien en la recepción

We have a home in Pamplona and stay in Madrid the night before heading back to Texas. We love the Plz Santa Ana, but recently it's mostly closed off to construction. Our favorite restaurant is down the street Prada a Tope. Great place. So we just need a bed and this works, but the price doubled in a year - so we may be looking for another place.

Only booked one night. The sheets and towels did not look clean. Room condition was poor overall. It was fine for one night..

We only stayed one night here and it was perfect for that. The location was very good - lots of restaurants near and close to the metro. Check in and out was super easy. A little street noise in the middle of the night from a nearby bar but not terrible. My only very minor complaints were that the plugs were loose so my phone didn't charge, and the towels were like sandpaper! But seriously, the location and the room itself were exactly what we needed it to be.

The property on it’s own is fine, it’s clean and roomy but there other features that are worth considering. 1. The concierge service is almost non existent, mind you when you find them, they are nice and polite. 2. For me this was the biggest drawback: The property gives you one access card and like an all inclusive you need to plug it into the “activation” holder and once you take it out the power shuts down in the room including fridge and AC. Tje concept is OK but what if one person wants to stay in ?? It was quite annoying. 3. You need to request service which again is fine bit how will I know that the little sliders on the doors mean that? there are no signs explaining that. We stayed in Barcelona and in Seville for around the same price range so maybe my expectations were higher than expected but having two access cards and a present concierge is not asking for a lot!

Safe and clean hotel with friendly staff, albeit could be a bit vamped up decoration-wise. Good firm beds. Location was absolutely great. Great option when on a budget.

The Hostal served our purpose and was affordable and centrally located.

First room by the city way too noisy, second room on the back smelled terrible. The fridge in one of the rooms wasn’t working. The elevator wasn’t working upon our arrival. The towels were very stiff and felt terrible. Will not return there even when the location was good.

cockroaches were seen. Small but they were there, otherwise, very nixe for price

Very close to city center. Small and quant.

Muy bonito lugar, el personal súper amable, las instalaciones muy limpias, y lo mejor está en el centro de todo! El lugar está 10 de 10

Amazing location, clean and comfortable, and affordable. A gem in downtown Madrid. Great value