ホスタル スター マドリッド

部屋は綺麗です。 しかしながら、ホテルの入り口のドアは夜中鍵が閉まっていない状態で放置されているのに、レセプションは夜10時から従業員不在の状態で、その上、予約をする時には全く説明がありませんでしたが、レセプションには、22時を過ぎてからのチェックインには15ユーロ追加料金が必要です、と書いてあります。到着時刻が遅くなっただけで追加料金なんて聞いたことありません。

システム上、過去日付で予約されてしまった。過去日付は選択できないようなシステム設定にしてほしい

Hotel simples, mas limpo e muito bem localizado. Quarto confortável, com minibar. Ótimo custo benefício

Excellent location, very close to Sol, plenty of restaurants downstairs, walking distance to major tourist attractions. Room is very spacious, bed is big and comfy. Service people are very friendly. historical elevator is cool

Location was great

El Hostal bien ,la ubicación fatal Discotecas debajo que no dejan dormir Gente muy extraña

Quarto espaçoso, bom atendimento na recepção e muito bem localizado. A Televisão não funicionava e o aquecimento estava deficiente.

It was kinda confusing to figure out where to go when you first arrive. Place looks like an apartment building. After a lot of walking around and calling, I figured out that the reception is on the 2nd floor. They should tell you this information when you book. Besides that, the room was fine, nothing special. Location is great.

Clean large room

Muy céntrico y cerca de todo.

Excelente localidad

Clean, friendly staff, and excellent location!

Buena ubicación pero es un hotel viejo, deteriorado. Un día nos dejaron sin toallas de baño y no hay una manera fácil de contactarlos ya que casi nunca hay alguien en la recepción

Hostal sencillo pero limpio, cómodo y MUY bien ubicado, con accesibilidad a pie a todos lados. Personal amable

La habitación muy limpia. Servicio de limpieza excelente. Muy buena localización cerca, del centro dr la ciudad, restaurantes y tiendas. Gracias por el servicio.

We have a home in Pamplona and stay in Madrid the night before heading back to Texas. We love the Plz Santa Ana, but recently it's mostly closed off to construction. Our favorite restaurant is down the street Prada a Tope. Great place. So we just need a bed and this works, but the price doubled in a year - so we may be looking for another place.

Only booked one night. The sheets and towels did not look clean. Room condition was poor overall. It was fine for one night..

Le personnel était sympathique. L’emplacement était parfait. Et la chambre était mignonne!

We only stayed one night here and it was perfect for that. The location was very good - lots of restaurants near and close to the metro. Check in and out was super easy. A little street noise in the middle of the night from a nearby bar but not terrible. My only very minor complaints were that the plugs were loose so my phone didn't charge, and the towels were like sandpaper! But seriously, the location and the room itself were exactly what we needed it to be.

The property on it’s own is fine, it’s clean and roomy but there other features that are worth considering. 1. The concierge service is almost non existent, mind you when you find them, they are nice and polite. 2. For me this was the biggest drawback: The property gives you one access card and like an all inclusive you need to plug it into the “activation” holder and once you take it out the power shuts down in the room including fridge and AC. Tje concept is OK but what if one person wants to stay in ?? It was quite annoying. 3. You need to request service which again is fine bit how will I know that the little sliders on the doors mean that? there are no signs explaining that. We stayed in Barcelona and in Seville for around the same price range so maybe my expectations were higher than expected but having two access cards and a present concierge is not asking for a lot!