Does Hotel Faustino Gran - Relais & Chateaux provide airport transfer?

Yes, Hotel Faustino Gran - Relais & Chateaux provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Faustino Gran - Relais & Chateaux?

Hotel Faustino Gran - Relais & Chateaux is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Faustino Gran - Relais & Chateaux

Name: Hotel Faustino Gran - Relais & Chateaux
Address: Calle Sa Muradeta 22, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7760, Calle Sa Muradeta 22, Comunitat Autònoma de les Illes Balears, 7760, Spain
Rating: 9.6

Hotels

9.6

/10

Exceptional

140 reviews

What Guests Say About Their Stay

Simon

10.0

/ 10

Beautiful hotel in a restored Palau, well positioned in the centre of old Ciutadella. Lovely facilities including a gorgeous underground pool and spa, and with several small unheated outdoor pools. The outside dining area was magical.

Marius

10.0

/ 10

This is a true oasis. Beautifully renovated and decorated throughout, in the midst of the city, yet tucked in old city villas. The pool area is gorgeous, especially in the second palazzo - with the cathedral towering above you. Breakfast is generous and fresh, making for a perfect start to the day. If you need a place to find peace and quiet, you can’t ask for more.

Craig

10.0

/ 10

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back

In the Area

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Calle Sa Muradeta 22, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7760

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Faustino Gran - Relais & Chateaux is located in area / city Ciutadella de Menorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Faustino Gran - Relais & Chateaux

Calle Sa Muradeta 22, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7760

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General

Near Puerto de Ciutadella de Menorca

Location

With a stay at Hotel Faustino Gran - Relais & Chateaux, you'll be centrally located in Ciutadella de Menorca, steps from Cathedral of Menorca and within a 10-minute walk of Puerto de Ciutadella de Menorca. This luxury hotel is 6.3 mi (10.2 km) from Cap d'Artrutx Lighthouse and 6.5 mi (10.5 km) from Aquarock Waterpark.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Cathedral of Menorca - 0.1 km / 0.1 mi
Torresaura Palace - 0.2 km / 0.1 mi
Church Socors - 0.2 km / 0.1 mi
Convent of Sant Agustí Civic Center - 0.2 km / 0.2 mi
Museum Diocesà - 0.3 km / 0.2 mi
Ciutadella Municipal Museum - 0.3 km / 0.2 mi
Church of Roser - 0.3 km / 0.2 mi
Ciudadela City Hall - 0.3 km / 0.2 mi
Palau Martorell - 0.3 km / 0.2 mi
Palau Saura - 0.3 km / 0.2 mi
Fish Market - 0.3 km / 0.2 mi
Fornells Tower - 0.4 km / 0.2 mi
Plaza de Alfonso III - 0.4 km / 0.3 mi
Museo Col.leccio Pintor Torrent - 0.4 km / 0.3 mi
Puerto de Ciutadella de Menorca - 0.4 km / 0.3 mi

The preferred airport for Hotel Faustino Gran - Relais & Chateaux is Mahon (MAH-Minorca) - 47.3 km / 29.4 mi

Renovations

The property is closed between October 30 and March 27.

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Dining

Enjoy Mediterranean cuisine at Faustino, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service.

Rooms

Make yourself at home in one of the 56 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Faustino Gran - Relais & Chateaux

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Indoor pool
Turkish bath
Garden
Spa
Picnic area
Library
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Transportation

Limo or town car service
Airport transfer
Area shuttle
Beach shuttle
Valet parking

Public Facilities

Coffee shop
Elevator
Parking
Smoke-free area
Safety deposit box

General

Banquet
Swimming pool
Terrace

Sports and Recreations

Fitness center
Archery
Motor boat ride

Shuttle Service

Ferry terminal shuttle
Cruise shuttle

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Faustino Gran - Relais & Chateaux

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 11:00

Check-out:

Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Beach nearby, Essential workers only - NO

Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 145 (one-way), (up to 18 years old)
Uncovered valet parking fee: EUR 60 per day
Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 11:00 - to 11:00
Available rooms at Hotel Faustino Gran - Relais & Chateaux	56
Another facilities in Hotel Faustino Gran - Relais & Chateaux	Outdoor pool, Indoor pool, Turkish bath, Garden, Spa

Frequently asked question in Hotel Faustino Gran - Relais & Chateaux

What are available facilities at Hotel Faustino Gran - Relais & Chateaux?

There are top facilites at Hotel Faustino Gran - Relais & Chateaux such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Faustino Gran - Relais & Chateaux?

The standard check-in time at Hotel Faustino Gran - Relais & Chateaux is starting from 15:00 - 11:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Faustino Gran - Relais & Chateaux?

Hotel Faustino Gran - Relais & Chateaux is a 5.0-star hotel.

How many rooms are available at Hotel Faustino Gran - Relais & Chateaux?

Hotel Faustino Gran - Relais & Chateaux has 56 rooms in total.

Does Hotel Faustino Gran - Relais & Chateaux have a swimming pool?

Yes, a swimming pool is available at Hotel Faustino Gran - Relais & Chateaux.

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More Reviews from Other Guests in Hotel Faustino Gran - Relais & Chateaux

Overall Ratings & Reviews Hotel Faustino Gran - Relais & Chateaux

Other sources (140)

9.6

Exceptional

From 140 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.6

Service and Facilites

9.6

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Traveler Reviews Hotel Faustino Gran - Relais & Chateaux

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Top reviews

Simon

Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Carolyn

Leisure with Partner

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We thought the staff were friendly and approachable. Our room was lovely but frustrating there were no hooks anywhere to hang towels etc expect in the shower where they got wet. The room was so dark, the lighting so poor that we asked for a lamp but when we pulled it out of the plug to use it the wire came loose. This is a 5 star hotel , no tote bag for the beach awful hairdryer nothing to play music on and a totally different building to where breakfast was. Such simple things to make a difference. We enjoyed our stay but don’t think it’s 5 star

Marius

Leisure

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Carla

Leisure with Friends

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Excellent hotel to stay in Ciudadela

Craig

with Partner

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back

John

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Great location, super staff, value for money.

Angela

Leisure with Partner

4.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel. We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring. The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid. Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain . Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need

William

Leisure with Partner

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.

Susan

Leisure

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Highly recommend!! Thoroughly deserves 5* From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island. There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino. Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs. The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed. There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing. I will definitely be returning to the Faustino Gran and all it has to offer.

Gillian Margaret

Leisure with Partner

10.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel

David and Jenny

with Partner

10.0

/10

Reviewed 108 week(s) ago

Hotels.com verified review

My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!

Verified traveler

with Partner

6.0

/10

Reviewed 140 week(s) ago

Hotels.com verified review

The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.

with Partner

10.0

/10

Reviewed 148 week(s) ago

Hotels.com verified review

A beautiful hotel in the heart of old town, walking distance from the harbour, main square and laberinth of streets for shops, bars and restaurants. Although well occupied, we never felt crowded, with a sizeable team on hand for anything we needed, guided by a very attentive general manager. The main entrance is on a very narrow road to the front so it would have been be wise to call reception just before arrival - they would probably have greeted us to assist with the luggage before driving off to park. In truth however, we didn’t need the car during our stay, so if we had only been saying here during our week, a taxi or airport transfer would have made more sense. Overall, a fabulous experience and highly recommended - we hope to be lucky enough to return in the future.

Cynthia

Business and Leisure

10.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

Very relaxing and the staff were very attentive.

David

with Partner

10.0

/10

Reviewed 160 week(s) ago

Hotels.com verified review

Great place to stay in the middle of Ciutadella. Staff wonderful and welcoming.

Anne

with Partner

8.0

/10

Reviewed 214 week(s) ago

Hotels.com verified review

Very nice location and ideal for strolling around the old town and harbour. Staff very friendly although breakfast service was slightly erratic. Please advise future customers that the deluxe premier room with views do not all have a balcony as inferred by the photos of the room. This led to initial disappointment that could have been avoided. Rooms overlooking the harbour are noisy from nightclubs opposite until the early hours, even with windows closed.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 347 week(s) ago

Expedia Group verified review

We had a fabulous stay at Hotel Can Faustino. From the moment we arrived we felt extremely welcomed and nothing was too much trouble. The hotel is beautiful & is situated conveniently with the sights of Ciutadella on the door step. We'll be back!

Verified traveler

Leisure Family

8.0

/10

Reviewed 349 week(s) ago

Expedia Group verified review

Reception staff was fantastic and hotel beautiful. The only thing that let this down was quality of food at breakfast and service. Give up in the end trying to get a second coffee, other than that this really is a beautiful hotel and highly recommended.

Jonathan

with Partner

8.0

/10

Reviewed 356 week(s) ago

Hotels.com verified review

This is a very good hotel with really excellent staff, a lovely ambience and very nuce breakfast until 10.30am. Its real plus point is its location, right in the old town and a very short walk from the port with an amazing selection of places to eat and drink. The port and town both have a real 'buzz' on an evening. The hotel has a small pool area but it is not a great place to sit as it has no view or breeze! Much better to take a short bus or taxi ride to a nearby beach. The only negative was the noise from the port area at night which made sleeping difficult. The disco and jazz bar opposite the hotel were open until 5.30 am and the sound of partying voices was non stop.

Verified traveler

Leisure

8.0

/10

Reviewed 360 week(s) ago

Expedia Group verified review

The hotel was lovely my room was disappointing there were sky light windows only and it should noted that the cathedral bells feel like they are above your head when they are rung.

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