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Hotel Faustino Gran - Relais & Chateaux

Hotel
9.6
/10
Cemerlang
140 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Christian Jean

10.0
/ 10
Chambre un peu petite mais en rapport avec le prix. joli spa .jardin interieur tres agreable .belle situation dans la vielle ville
Lihat terjemahan

Simon

10.0
/ 10
Beautiful hotel in a restored Palau, well positioned in the centre of old Ciutadella. Lovely facilities including a gorgeous underground pool and spa, and with several small unheated outdoor pools. The outside dining area was magical.
Lihat terjemahan

Marius

10.0
/ 10
This is a true oasis. Beautifully renovated and decorated throughout, in the midst of the city, yet tucked in old city villas. The pool area is gorgeous, especially in the second palazzo - with the cathedral towering above you. Breakfast is generous and fresh, making for a perfect start to the day. If you need a place to find peace and quiet, you can’t ask for more.
Lihat terjemahan
Di Kawasan
Lihat Peta
Calle Sa Muradeta 22, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7760

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Hotel Faustino Gran - Relais & Chateaux terletak di kawasan / bandar Ciutadella de Menorca. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hotel Faustino Gran - Relais & Chateaux

Calle Sa Muradeta 22, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7760
Temui Lebih Banyak Tempat
Lain-lain Hotel Faustino Gran - Relais & Chateaux
Lain-lain 2 Hotel Faustino Gran - Relais & Chateaux

Ketahui Lebih Lanjut Mengenai Hotel Faustino Gran - Relais & Chateaux

Lokasi


Hotel Faustino Gran - Relais & Chateaux terletak di kawasan / bandar Ciutadella de Menorca.

Tentang Hotel Faustino Gran - Relais & Chateaux

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Hotel Faustino Gran - Relais & Chateaux eksklusif untuk anda.

Hotel Faustino Gran - Relais & Chateaux adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Hotel Faustino Gran - Relais & Chateaux.

Semua kemudahan dari Hotel Faustino Gran - Relais & Chateaux

Lain-lain Hotel Faustino Gran - Relais & Chateaux
Lain-lain

Aktiviti

  • Payung pantai
  • Kolam renang terbuka
  • Kolam renang tertutup
  • Mandian Turki
  • Taman
  • Spa
  • Perpustakaan
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Lif
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Shuttle kawasan berhampiran dengan surcaj
  • Bas perantara pantai (surcaj)
  • Parkir valet dengan surcaj

Umum

  • Parkir
  • Bankuet
  • Teres

Khidmat Shuttle

  • Shuttle terminal feri dengan surcaj
  • Shuttle terminal pelayaran dengan surcaj
  • Pengangkutan dari lapangan terbang dengan surcaj

Makanan dan Minuman

  • Bar

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Kemudahan mesyuarat

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Hotel Faustino Gran - Relais & Chateaux

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran pengangkutan ulang-alik lapangan terbang: EUR 145 setiap kenderaan (sehala, maksimum seramai 4 orang)
  • Yuran pengangkutan ulang-alik bagi setiap kanak-kanak: EUR 145 (sehala), (berumur sehingga 18 tahun)
  • Fi letak kenderan valet tidak berbumbung: EUR60 sehari
  • Bayaran katil lipat simpan: EUR 100.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai dikenakan oleh kerajaan tempatan dan akan dikutip di hartanah. Cukai dikurangkan sebanyak 50% selepas malam ke-8 penginapan dan kanak-kanak bawah umur 16 tahun terkecuali. Pengecualian dan pengurangan lain mungkin dikenakan. Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat dalam pengesahan yang diterima selepas membuat tempahan.
  • Cukai dikenakan oleh bandar: Dari 1 November - 30 April, EUR 1.10 seorang, semalam, sehingga 8 malam. Cukai ini tidak dikenakan kepada kanak-kanak berumur bawah 16 tahun tahun.
  • Cukai dikenakan oleh bandar: Dari 1 Mei - 31 Oktober, EUR 4.40 seorang, semalam, sehingga 9 malam dan EUR 2.20 kemudian, sehingga 8 malam. Cukai ini tidak dikenakan kepada kanak-kanak berumur bawah 16 tahun tahun.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Hartanah ini menawarkan pengangkutan pindahan dari terminal persiaran, terminal feri dan lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 72 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hartanah ditutup antara 30 Oktober dan 27 Mac.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 11:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 11:00 - hingga 11:00
Bilik tersedia di Hotel Faustino Gran - Relais & Chateaux
56
Fasilitas lain di Hotel Faustino Gran - Relais & Chateaux
Payung pantai, Kolam renang terbuka, Kolam renang tertutup, Mandian Turki, Taman

Soalan lazim tentang Hotel Faustino Gran - Relais & Chateaux

Apa facilities yang tersedia di Hotel Faustino Gran - Relais & Chateaux?
Berikut facilities yang ada di Hotel Faustino Gran - Relais & Chateaux seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel Faustino Gran - Relais & Chateaux?
Masa check-in di Hotel Faustino Gran - Relais & Chateaux bermula dari 15:00 - 11:00 manakala masa check-out ialah pada Sebelum 11:00
Berapakah jumlah bintang yang dimiliki oleh Hotel Faustino Gran - Relais & Chateaux?
Hotel Faustino Gran - Relais & Chateaux ialah hotel bertaraf 5.0-bintang.
Berapakah jumlah bilik yang terdapat di Hotel Faustino Gran - Relais & Chateaux?
Jumlah keseluruhan bilik di Hotel Faustino Gran - Relais & Chateaux ialah 56.
Apakah ulasan tetamu untuk Hotel Faustino Gran - Relais & Chateaux?
Hotel Faustino Gran - Relais & Chateaux terkenal dengan Kebersihan, Lokasi, Perkhidmatan dan Kemudahan, berdasarkan ulasan daripada tetamu sah Traveloka.

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel Faustino Gran - Relais & Chateaux

Penilaian & Ulasan Keseluruhan Hotel Faustino Gran - Relais & Chateaux

Sumber lain (140)
9.6
Cemerlang
Daripada 140 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.4

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Faustino Gran - Relais & Chateaux

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Christian Jean
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Chambre un peu petite mais en rapport avec le prix. joli spa .jardin interieur tres agreable .belle situation dans la vielle ville
Simon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Beautiful hotel in a restored Palau, well positioned in the centre of old Ciutadella. Lovely facilities including a gorgeous underground pool and spa, and with several small unheated outdoor pools. The outside dining area was magical.
Carolyn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

We thought the staff were friendly and approachable. Our room was lovely but frustrating there were no hooks anywhere to hang towels etc expect in the shower where they got wet. The room was so dark, the lighting so poor that we asked for a lamp but when we pulled it out of the plug to use it the wire came loose. This is a 5 star hotel , no tote bag for the beach awful hairdryer nothing to play music on and a totally different building to where breakfast was. Such simple things to make a difference. We enjoyed our stay but don’t think it’s 5 star
Read More
Marius
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

This is a true oasis. Beautifully renovated and decorated throughout, in the midst of the city, yet tucked in old city villas. The pool area is gorgeous, especially in the second palazzo - with the cathedral towering above you. Breakfast is generous and fresh, making for a perfect start to the day. If you need a place to find peace and quiet, you can’t ask for more.
Read More
Isabelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Très bel établissement, en plein centre de cuitadella, l'hôtel et décomposer en 3 bâtiments tous avec piscine. Les chambres sont propres, simple. Grosse déception concernant le petit déjeuner, peu de choix, ayant fait plusieurs hôtel a gamme inférieure, j'ai eu beaucoup mieux, un hôtel de cette gamme devrait revoir la copie.
Carla
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Excellent hotel to stay in Ciudadela
Craig
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back
John
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Great location, super staff, value for money.
Claire
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Un séjour de rêve avec un bémol sur le SPA, pas au niveau d’un 5 étoiles. Le reste était plus que parfait. Mention particulière pour les concierges, adorables et de vrai bon conseil.
Angela
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel. We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring. The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid. Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain . Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need
Read More
Joan
10.0
/10
Diulas 76 minggu yang lalu

Hotels.com verified review

Établissement d'exception raffiné
William
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.
Susan
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

Highly recommend!! Thoroughly deserves 5* From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island. There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino. Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs. The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed. There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing. I will definitely be returning to the Faustino Gran and all it has to offer.
Read More
Marcelo
10.0
/10
Diulas 86 minggu yang lalu

Hotels.com verified review

Experiência incrível em um lugar fora do comum
Vera Lucia
10.0
/10
Diulas 88 minggu yang lalu

Hotels.com verified review

Hotel ótimo, localização ToP, quarto lindo, equipe maravilhosa, comida deliciosa
Gillian Margaret
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 96 minggu yang lalu

Expedia Group verified review

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel
Read More
Herve
10.0
/10
Diulas 101 minggu yang lalu

Hotels.com verified review

Un séjour inoubliable dans ce havre de paix et de sérénité en plein cœur de la ville. Nous étions dans la partie secondaire à quelques maisons de l'accueil. Une ancienne maison de l'évêque juste à côté de la cathédrale. Tout et beau et décoré avec goût. Le personnel aux petits soins avec vous. Le spa est caché dans une cave souterraine. Nous n'avons pas testé les piscines mais elles étaient chauffées.
Read More
David and Jenny
10.0
/10
Diulas 101 minggu yang lalu

Hotels.com verified review

My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!
Claudia
10.0
/10
Diulas 104 minggu yang lalu

Hotels.com verified review

Ha sido muy agradable nuestra estancia en el hotel, hubiese querido quedarme más tiempo! El servicio es excelente, todos son muy amables y a la escucha. La comida es excelente, el spa es muy bonito y la ventaja de poder reservar para evitar aglomeraciones es ideal. Los mejores consejos del concierge. La habitación muy cómoda, amplia, el baño es como una segunda habitación es muy grande. Las amenidades muy completas. Lo único que faltaría sería un servicio de turndown por las noches, pero ya es un 100 a nivel servicio.
Read More
Arnaud
10.0
/10
Diulas 127 minggu yang lalu

Hotels.com verified review

Quel rafinement ! En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.
Read More
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Lain-lain 4 Hotel Faustino Gran - Relais & Chateaux

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Penilaian & Ulasan Keseluruhan Hotel Faustino Gran - Relais & Chateaux

Sumber lain (140)
9.6
Cemerlang
Daripada 140 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.4

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Faustino Gran - Relais & Chateaux

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Christian Jean
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Chambre un peu petite mais en rapport avec le prix. joli spa .jardin interieur tres agreable .belle situation dans la vielle ville
Simon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Beautiful hotel in a restored Palau, well positioned in the centre of old Ciutadella. Lovely facilities including a gorgeous underground pool and spa, and with several small unheated outdoor pools. The outside dining area was magical.
Carolyn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

We thought the staff were friendly and approachable. Our room was lovely but frustrating there were no hooks anywhere to hang towels etc expect in the shower where they got wet. The room was so dark, the lighting so poor that we asked for a lamp but when we pulled it out of the plug to use it the wire came loose. This is a 5 star hotel , no tote bag for the beach awful hairdryer nothing to play music on and a totally different building to where breakfast was. Such simple things to make a difference. We enjoyed our stay but don’t think it’s 5 star
Read More
Marius
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

This is a true oasis. Beautifully renovated and decorated throughout, in the midst of the city, yet tucked in old city villas. The pool area is gorgeous, especially in the second palazzo - with the cathedral towering above you. Breakfast is generous and fresh, making for a perfect start to the day. If you need a place to find peace and quiet, you can’t ask for more.
Read More
Isabelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Très bel établissement, en plein centre de cuitadella, l'hôtel et décomposer en 3 bâtiments tous avec piscine. Les chambres sont propres, simple. Grosse déception concernant le petit déjeuner, peu de choix, ayant fait plusieurs hôtel a gamme inférieure, j'ai eu beaucoup mieux, un hôtel de cette gamme devrait revoir la copie.
Carla
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Excellent hotel to stay in Ciudadela
Craig
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back
John
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Great location, super staff, value for money.
Claire
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Un séjour de rêve avec un bémol sur le SPA, pas au niveau d’un 5 étoiles. Le reste était plus que parfait. Mention particulière pour les concierges, adorables et de vrai bon conseil.
Angela
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel. We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring. The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid. Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain . Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need
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Joan
10.0
/10
Diulas 76 minggu yang lalu

Hotels.com verified review

Établissement d'exception raffiné
William
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Rekreasi dengan Pasangan
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.
Susan
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Rekreasi
10.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

Highly recommend!! Thoroughly deserves 5* From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island. There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino. Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs. The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed. There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing. I will definitely be returning to the Faustino Gran and all it has to offer.
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Marcelo
10.0
/10
Diulas 86 minggu yang lalu

Hotels.com verified review

Experiência incrível em um lugar fora do comum
Vera Lucia
10.0
/10
Diulas 88 minggu yang lalu

Hotels.com verified review

Hotel ótimo, localização ToP, quarto lindo, equipe maravilhosa, comida deliciosa
Gillian Margaret
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Rekreasi dengan Pasangan
10.0
/10
Diulas 96 minggu yang lalu

Expedia Group verified review

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel
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Herve
10.0
/10
Diulas 101 minggu yang lalu

Hotels.com verified review

Un séjour inoubliable dans ce havre de paix et de sérénité en plein cœur de la ville. Nous étions dans la partie secondaire à quelques maisons de l'accueil. Une ancienne maison de l'évêque juste à côté de la cathédrale. Tout et beau et décoré avec goût. Le personnel aux petits soins avec vous. Le spa est caché dans une cave souterraine. Nous n'avons pas testé les piscines mais elles étaient chauffées.
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David and Jenny
10.0
/10
Diulas 101 minggu yang lalu

Hotels.com verified review

My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!
Claudia
10.0
/10
Diulas 104 minggu yang lalu

Hotels.com verified review

Ha sido muy agradable nuestra estancia en el hotel, hubiese querido quedarme más tiempo! El servicio es excelente, todos son muy amables y a la escucha. La comida es excelente, el spa es muy bonito y la ventaja de poder reservar para evitar aglomeraciones es ideal. Los mejores consejos del concierge. La habitación muy cómoda, amplia, el baño es como una segunda habitación es muy grande. Las amenidades muy completas. Lo único que faltaría sería un servicio de turndown por las noches, pero ya es un 100 a nivel servicio.
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Arnaud
10.0
/10
Diulas 127 minggu yang lalu

Hotels.com verified review

Quel rafinement ! En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.
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