Hotel HSM Reina del Mar

Hotels
7.8
/10
Pleasant
230 reviews

What Guests Say About Their Stay

Rabia

10.0
/ 10
The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.

lydia

10.0
/ 10
The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.

Mark

10.0
/ 10
The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
In the Area
See Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, Balearic Islands, Spain, 7600

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Hotel HSM Reina del Mar is a hotel is located at Llucmajor. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel HSM Reina del Mar

Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, Balearic Islands, Spain, 7600
Discover More Places
Lobby Hotel HSM Reina del Mar
Lobby 2 Hotel HSM Reina del Mar

Discover More About Hotel HSM Reina del Mar

General


Near El Arenal Beach

Location


When you stay at Hotel HSM Reina del Mar in Llucmajor, you'll be near the beach, within a 10-minute walk of Playa de Palma and El Arenal Beach. This hotel is 11.9 mi (19.1 km) from Port of Palma de Mallorca and 16.3 mi (26.3 km) from Puerto Portals Marina.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Palma - 0.6 km / 0.4 mi
Port of El Arenal - 0.7 km / 0.4 mi
Aqualand El Arenal - 0.7 km / 0.4 mi
El Arenal Beach - 0.8 km / 0.5 mi
Hipotels Convention Centre - 2 km / 1.2 mi
La Porciuncula Church - 2.5 km / 1.5 mi
Circuito Mallorca - 3.8 km / 2.4 mi
Cala Vella - 6.7 km / 4.1 mi
Maioris Golf Club - 7.6 km / 4.7 mi
Golf Son Antem - Mallorca - 7.6 km / 4.7 mi
Platja de Can Pastilla - 7.9 km / 4.9 mi
Platja d'Or - 8.3 km / 5.1 mi
San Antonio de la Playa Marina - 8.6 km / 5.4 mi
Cala Estancia - 8.7 km / 5.4 mi
Es Carnatge - 9.2 km / 5.7 mi

The preferred airport for Hotel HSM Reina del Mar is Palma de Mallorca Airport (PMI) - 9.1 km / 5.6 mi

Facilities


Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining


At Hotel HSM Reina del Mar, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 180 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and complimentary toiletries.

All facilities in Hotel HSM Reina del Mar

Bar, Cafe and Lounge Hotel HSM Reina del Mar
Bar, Cafe and Lounge
Swimming Pool Hotel HSM Reina del Mar
Swimming Pool
Common Space Hotel HSM Reina del Mar
Common Space
Lobby Hotel HSM Reina del Mar
Lobby
Exterior Hotel HSM Reina del Mar
Exterior

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Poolside bar

Public Facilities

  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Billiard
  • Game room

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel HSM Reina del Mar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Ecostars, Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Cashless transactions are available, Property does not offer onsite COVID-19 testing, No elevators
  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel HSM Reina del Mar
180
Number of floors in Hotel HSM Reina del Mar
9
Another facilities in Hotel HSM Reina del Mar
Beach umbrella, Outdoor pool, Beach sun loungers, Pool sun loungers, Luggage storage

Frequently asked question in Hotel HSM Reina del Mar

What are available facilities at Hotel HSM Reina del Mar?
There are top facilites at Hotel HSM Reina del Mar such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel HSM Reina del Mar?
The standard check-in time at Hotel HSM Reina del Mar is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel HSM Reina del Mar provide breakfast?
Yes, Hotel HSM Reina del Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel HSM Reina del Mar?
Hotel HSM Reina del Mar is a 3.0-star hotel.
How many floors does Hotel HSM Reina del Mar have?
Hotel HSM Reina del Mar has 9 floors.
See All

More Reviews from Other Guests in Hotel HSM Reina del Mar

7.8
Pleasant
From 230 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

5.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel HSM Reina del Mar

Number of reviews per page
20
40
Top reviews
Jodi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!
Read More
Queenta
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The food was delicious and I enjoyed the breakfast especially
????????
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was perfect
Rabia
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Read More
lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Read More
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Farhana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Pritesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
georgios
icon-Business
Business
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Read More
Emerson Jude Hague
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Such a perfect hotel. Thank you!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Read More
Gonca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Jean Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
roberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Constantin E
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Good experience, close to the beach, very good breakfast and dinner.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

It suited us but may not suit younger people
Paulius
icon-
6.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel HSM Reina del Mar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 230 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

5.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel HSM Reina del Mar

Number of reviews per page
20
40
Top reviews
Jodi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!
Read More
Queenta
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The food was delicious and I enjoyed the breakfast especially
????????
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was perfect
Rabia
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Read More
lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Read More
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Farhana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Pritesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
georgios
icon-Business
Business
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Read More
Emerson Jude Hague
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Such a perfect hotel. Thank you!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Read More
Gonca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Jean Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
roberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Constantin E
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Good experience, close to the beach, very good breakfast and dinner.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

It suited us but may not suit younger people
Paulius
icon-
6.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Number of reviews per page
20
40