Hotel HSM Reina del Mar

Hotels
7.6
/10
Pleasant
200 reviews

What Guests Say About Their Stay

Rabia
10.0
/ 10
The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
lydia
10.0
/ 10
The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Mark
10.0
/ 10
The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
In the Area
See Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, Balearic Islands, Spain, 7600

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel HSM Reina del Mar is a hotel in a good neighborhood, which is located at Llucmajor. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel HSM Reina del Mar

Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, Balearic Islands, Spain, 7600
Discover More Places
Others Hotel HSM Reina del Mar
Others 2 Hotel HSM Reina del Mar

Discover More About Hotel HSM Reina del Mar

Location


Hotel HSM Reina del Mar is a hotel in a good neighborhood, which is located at Llucmajor.

About Hotel HSM Reina del Mar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel HSM Reina del Mar.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel HSM Reina del Mar exclusively for you.

With all facilities offered, Hotel HSM Reina del Mar is the right place to stay.

All facilities in Hotel HSM Reina del Mar

Others Hotel HSM Reina del Mar
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours

Food and Drinks

  • Breakfast
  • Bar
  • Poolside bar

Sports and Recreations

  • Billiard
  • Game room

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel HSM Reina del Mar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

This property is closed from October 26 2025 to March 26 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel HSM Reina del Mar
180
Number of floors in Hotel HSM Reina del Mar
9
Another facilities in Hotel HSM Reina del Mar
Beach umbrella, Outdoor pool, Beach sun loungers, Pool sun loungers, Others

Frequently asked question in Hotel HSM Reina del Mar

What are available facilities at Hotel HSM Reina del Mar?
There are top facilites at Hotel HSM Reina del Mar such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel HSM Reina del Mar?
The standard check-in time at Hotel HSM Reina del Mar is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel HSM Reina del Mar provide breakfast?
Yes, Hotel HSM Reina del Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel HSM Reina del Mar have?
Hotel HSM Reina del Mar is a 3.0-star hotel.
How many floors does Hotel HSM Reina del Mar have?
Hotel HSM Reina del Mar has 9 floors.
See All

More Reviews from Other Guests in Hotel HSM Reina del Mar

7.6
Pleasant
From 200 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

5.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel HSM Reina del Mar

Number of reviews per page
20
40
Top reviews
????????
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was perfect
Rabia
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Read More
lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Read More
Charles
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Mark
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Farhana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Pritesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
georgios
icon-Business
Business
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Read More
Emerson Jude Hague
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Such a perfect hotel. Thank you!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Read More
Gonca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Jean Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
roberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Constantin E
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Good experience, close to the beach, very good breakfast and dinner.
James
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

It suited us but may not suit younger people
Paulius
6.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Leoni
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Read More
sibir49
4.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel HSM Reina del Mar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 200 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

5.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel HSM Reina del Mar

Number of reviews per page
20
40
Top reviews
????????
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was perfect
Rabia
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Read More
lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Read More
Charles
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Mark
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Farhana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Pritesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
georgios
icon-Business
Business
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Read More
Emerson Jude Hague
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Such a perfect hotel. Thank you!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Read More
Gonca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Jean Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
roberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Constantin E
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Good experience, close to the beach, very good breakfast and dinner.
James
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

It suited us but may not suit younger people
Paulius
6.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Leoni
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Read More
sibir49
4.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Number of reviews per page
20
40