What do past guests say about Zel Madrid?

Zel Madrid is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Zel Madrid

Name: Zel Madrid
Address: Gran Via 25, Madrid, Community of Madrid, Spain, 28013, Gran Via 25, Madrid, 28013, Spain
Rating: 8.6

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8.6

/10

Very Good

1,003 reviews

What Guests Say About Their Stay

Kristell

10.0

/ 10

great hotel and excellent staff, loved everything, will definitely stay here in my next visit to madrid!!!

Rafael

10.0

/ 10

The rooms are minimalistic but very comfortable. The location of the hotel is fantastic. The breakfast is very good and the staff of the hotel are very friendly. The air condition dont reach a good temperature and the room was a little bit warm. But in general, it is a good hotel, very clean, well located. I recommended 100%

Verified traveler

10.0

/ 10

Amazing location, everything is in short steps. The air conditioner is very limited. The room was hot all the time

In the Area

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Gran Via 25, Madrid, Community of Madrid, Spain, 28013

Main Facilities

Laundry service

Luggage storage

Elevator

24-hour Receptionist

note: hotel was previously named Hotel Madrid Gran Via 25 Affiliated by Meliá Staying at Zel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Zel Madrid

Gran Via 25, Madrid, Community of Madrid, Spain, 28013

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Discover More About Zel Madrid

General
Near Gran Via

Location
With a stay at Zel Madrid, you'll be centrally located in Madrid, steps from Gran Via and 5 minutes by foot from Puerta del Sol. This hotel is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.9 km) from Plaza de España.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.1 km / 0.1 mi
Casino Gran Via - 0.1 km / 0.1 mi
Preciados Street - 0.3 km / 0.2 mi
Plaza de Callao - 0.3 km / 0.2 mi
El Oso y el Madrono - 0.4 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.3 mi
Puerta del Sol - 0.4 km / 0.3 mi
Plaza de Canalejas - 0.6 km / 0.4 mi
Círculo de Bellas Artes - 0.6 km / 0.4 mi
Lope de Vega Theatre - 0.6 km / 0.4 mi
Plaza de Chueca - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.5 mi
Plaza Mayor - 0.7 km / 0.5 mi
Congress of Deputies - 0.8 km / 0.5 mi
Royal Theatre - 0.8 km / 0.5 mi

The preferred airport for Zel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.8 km / 9.8 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room.

Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 175 air-conditioned rooms featuring LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

All facilities in Zel Madrid

Others

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Reception hall

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference rooms

Accommodation Policy & General Information in Zel Madrid

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cribs/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Zel Madrid	175
Number of floors in Zel Madrid	9
Another facilities in Zel Madrid	Breakfast, Free WiFi, Reception hall, Smoke-free area, Safety deposit box

Frequently asked question in Zel Madrid

What is normal check-in & check-out time at Zel Madrid?

The standard check-in time at Zel Madrid is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Zel Madrid provide breakfast?

Yes, Zel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Zel Madrid?

Zel Madrid is a 3.0-star hotel.

How many floors does Zel Madrid have?

Zel Madrid has 9 floors.

How many rooms are available at Zel Madrid?

Zel Madrid has 175 rooms in total.

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More Reviews from Other Guests in Zel Madrid

Overall Ratings & Reviews Zel Madrid

Traveloka (3)

Other sources (1,000)

8.6

Very Good

From 1,000 reviews

Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.0

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Traveler Reviews Zel Madrid

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Top reviews

Thomas

Business

6.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Limited breakfast food options

Kristell

Leisure Family

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

great hotel and excellent staff, loved everything, will definitely stay here in my next visit to madrid!!!

Rafael

Leisure Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Rafael

6.0

/10

Reviewed 64 week(s) ago

Professional staff and excellent location

yoselyn

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Beautiful and gorgeous

Ana

10.0

/10

Reviewed 67 week(s) ago

For the Price, the AC was not working well, yes it’s in a good location but the hotel is outdated and not worth paying $100+ a night

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.