Hotel Novo

Hotels
6.8
/10
Pleasant
9 reviews
In the Area
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N-VI 386, Ponferrada, León, Castilla y León, Spain, 24490

Main Facilities

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WiFi
Elevator
Hotel Novo is a hotel is located at Ponferrada.
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What's around Hotel Novo

N-VI 386, Ponferrada, León, Castilla y León, Spain, 24490
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Location


Hotel Novo is a hotel is located at Ponferrada.

About Hotel Novo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Novo.

With all facilities offered, Hotel Novo is the right place to stay.

All facilities in Hotel Novo

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Others

Hotel Services

  • Luggage storage
  • Express check-in
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel Novo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher

The front desk is open daily from 5:30 PM - midnight. The front desk is staffed during limited hours.

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 00:00 - to 12:00
Available rooms at Hotel Novo
50
Another facilities in Hotel Novo
Luggage storage, Express check-in, Front desk, Concierge, Others

Frequently asked question in Hotel Novo

What are available facilities at Hotel Novo?
There are top facilites at Hotel Novo such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Novo?
The standard check-in time at Hotel Novo is starting from 12:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Novo?
Hotel Novo is a 3.0-star hotel.
How many rooms are available at Hotel Novo?
Hotel Novo has 50 rooms in total.
What do past guests say about Hotel Novo?
Hotel Novo is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Novo

6.8
Pleasant
From 9 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.6

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Traveler Reviews Hotel Novo

Number of reviews per page
20
40
Top reviews
Pablo
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
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Karina
8.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Joaquin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
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Conchi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Fanny
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 9 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Novo

Number of reviews per page
20
40
Top reviews
Pablo
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Read More
Karina
8.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Joaquin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Read More
Conchi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Fanny
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
You’ve read all the top reviews.
Number of reviews per page
20
40