Does Hotel Riu Garoé provide parking?

Yes, Hotel Riu Garoé provides parking. Please confirm details directly with the hotel.

Does Hotel Riu Garoé provide airport transfer?

Yes, Hotel Riu Garoé provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Riu Garoé?

Hotel Riu Garoé is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Riu Garoé

Name: Hotel Riu Garoé
Address: Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400, Doctor Celestino González Padrón, 3, Canary Islands, 38400, Spain
Rating: 9.4

Hotels

9.4

/10

Exceptional

140 reviews

What Guests Say About Their Stay

Mark

10.0

/ 10

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.

Andrea

10.0

/ 10

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.

IBETT

10.0

/ 10

Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar

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In the Area

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Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Riu Garoé is located in area / city Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Riu Garoé

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What's around Hotel Riu Garoé

Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

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General

Near Botanical Gardens

Location

When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, a 4-minute drive from Plaza del Charco and 7 minutes from Tenerife Beaches. This family-friendly hotel is 0.2 mi (0.3 km) from Botanical Gardens and 0.7 mi (1.1 km) from Jardin Aquatico.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Botanical Gardens - 0.6 km / 0.4 mi
La Paz Lookout - 1 km / 0.6 mi
Jardin Aquatico - 1.2 km / 0.7 mi
Sitio Litre Garden - 1.5 km / 1 mi
Martianez Shopping Centre - 1.7 km / 1.1 mi
San Telmo Promenade - 1.9 km / 1.2 mi
Playa de San Telmo - 1.9 km / 1.2 mi
Tenerife Beaches - 2 km / 1.2 mi
Playa Martianez - 2 km / 1.2 mi
Risco Belle Aquatic Gardens - 2.1 km / 1.3 mi
Parque canino Taoro Can - 2.1 km / 1.3 mi
Lago Martianez Swimming Pools - 2.1 km / 1.3 mi
Church of Nuestra Senora de la Pena de Francia - 2.1 km / 1.3 mi
Casino Puerto de la Cruz - 2.1 km / 1.3 mi
Timanfaya Theater - 2.2 km / 1.3 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 25.6 km / 15.9 mi
Tenerife South Airport (TFS) - 89.4 km / 55.6 mi

The preferred airport for Hotel Riu Garoé is Tenerife South Airport (TFS).

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms

Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Hotel Riu Garoé

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Turkish bath
Outdoor facilities
Spa
Garden
Library
Pool sun loungers

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Sports and Recreations

Fitness center
Table tennis
Mini golf
Billiard

Transportation

Airport transfer
Bicycle storage
Area shuttle

General

Smoking area
Banquet
Terrace

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom

Public Facilities

Coffee shop
Elevator
Safety deposit box

Food and Drinks

Poolside bar
Snack bar

Business Facilities

Business facilities
Conference rooms

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Hotel Riu Garoé

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Cashless transactions are available, Property does not offer onsite COVID-19 testing

Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
In-room safe fee: EUR 2 per day
Spa fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Riu Garoé	190
Number of floors in Hotel Riu Garoé	4
Another facilities in Hotel Riu Garoé	Outdoor pool, Turkish bath, Outdoor facilities, Spa, Garden

Frequently asked question in Hotel Riu Garoé

What are available facilities at Hotel Riu Garoé?

There are top facilites at Hotel Riu Garoé such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Riu Garoé?

The standard check-in time at Hotel Riu Garoé is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Riu Garoé?

Hotel Riu Garoé is a 4.0-star hotel.

How many floors does Hotel Riu Garoé have?

Hotel Riu Garoé has 4 floors.

How many rooms are available at Hotel Riu Garoé?

Hotel Riu Garoé has 190 rooms in total.

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More Reviews from Other Guests in Hotel Riu Garoé

Overall Ratings & Reviews Hotel Riu Garoé

Other sources (140)

9.4

Exceptional

From 140 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Hotel Riu Garoé

Number of reviews per page

Top reviews

Douha

Leisure with Partner

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.

Mark

Leisure Family

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.

Andrea

Leisure

10.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.

Christian

with Partner

8.0

/10

Reviewed 131 week(s) ago

Hotels.com verified review

For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.

IBETT

Leisure

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar

Sonya

Leisure with Children

10.0

/10

Reviewed 171 week(s) ago

Expedia Group verified review

We had a really wonderful stay here with our three children. Beautiful hotel and sorroundings, delicious food catering to different tastes, super friendly, helpful staff. Everything works seamlessly and smoothly and we felt really well looked after. Hope we can come back soon!

Terence

Leisure with Partner

8.0

/10

Reviewed 207 week(s) ago

Expedia Group verified review

Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy

David

with Partner

8.0

/10

Reviewed 227 week(s) ago

Hotels.com verified review

This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.

Chenbo

Leisure with Friends

10.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

super clean, nice staff, swimming pool is amazing, reasonable price for drinks, tennis court is extra bonus. Shuttle bus helped us a lot to move around as well. we enjoyed our stay a lot. bad points, no wifi in the room and the dinner food quality is good, but still can be improved. overall, i highly recommend this place.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 324 week(s) ago

Expedia Group verified review

Loved the property and the staff will definitely return. Only negative about the half board was the evening meal protein which was not up to 4 star restaurant standards.

Liz

with Partner

10.0

/10

Reviewed 324 week(s) ago

Hotels.com verified review

the hotel is great, we arrive at 9:30 to the hotel, the woman at desk apologies that the room is not ready but offered as to go and have breakfast' although it shouldn't be included. the food was great many options in breakfast and dinner. the staff is very friendly and helpful and the spa was great as well/

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 329 week(s) ago

Expedia Group verified review

Very friendly staff Very clean rooms , newly refurbished Fantastic buffet Didn’t like smoking on balconies or around the pool area

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 345 week(s) ago

Expedia Group verified review

Hotel very good, staff excellent, service excellent, cleanliness excellent, food very good.

yaron

Family

10.0

/10

Reviewed 346 week(s) ago

Hotels.com verified review

Great hotel, great staff. Appreciated and recommended. Best value for money

Graeme

with Partner

8.0

/10

Reviewed 404 week(s) ago

Hotels.com verified review

Good Bits. We had a great stay. All the staff were excellent, from the Reception, the Dinning Room & the Cleaners, what a 1st class job they do. The food in the restaurant is the best buffet food we've had, the choice is great & it's hot, with hot plates. The whole hotel is clean & well maintained, though it'll be interesting to see it next year after the refurbishment. Hopefully more plug sockets & USB sockets in the bedrooms. The standard bedrooms are clean, comfortable & spacious. Bad Thing. Noise Thanks to the reception staff who moved us after our 1st night, from above the restaurant & the noisey fan that kept us awake a lot of the night. 2nd room a lot quieter except for other guests. A sign in all rooms requesting guests to respect & show consideration to fellow guests that they would expect to be shown to them , especially between midnight & 8 am? Don't slam doors, keep TV volume low, Don't shout, Don't have your phone alarm go off at 5 & then 5.10 & then 5.15 etc. Unfortunately all our 4 nights sleep were unnecessarily noisey due to inconsiderate guests. Come on Riu, a small polite sign would go a long way Without the noise this place is 5 star & we will return next year, hopefully in a top floor, sea view room, as we were promised this time, but unfortunately didn't get.

Trudy

10.0

/10

Reviewed 408 week(s) ago

Expedia Group verified review

Very quiet not for the youngsters, we had exactly what we wanted from this hotel a totally relaxed week. The Hotel was so clean and the staff very helpful . Food great with loads of cjoice. Took about 30 minutes to walk to a beach, great views better than taking the courtesy bus(which was freAt and ran to time)

peter

with Partner

10.0

/10

Reviewed 408 week(s) ago

Hotels.com verified review

From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff. Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done. We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team. The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros. The whole hotel was clean and tidy Our only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a 'quality' hotel. Recommended to all -- we would certainly stay here again

Verified traveler

10.0

/10

Reviewed 425 week(s) ago

Expedia Group verified review

Excellent staff. Very decent breakfast and buffet dinners. Good rate.

chris

10.0

/10

Reviewed 436 week(s) ago

Expedia Group verified review

A happy time. No downside. Would love to come again.

Jonas

Family

8.0

/10

Reviewed 437 week(s) ago

Hotels.com verified review

Average 4-star hotel usually catering to Charter travellers with especially a lot of German pensioners staying there. Slightly dated decor, beds with some form of plastic undercover and no air conditioning in the rooms in winter (despite the Hotels.com website saying so) makes the rooms feel a little bit uncomfortable. However, personnel was very friendly and helpful and the service was great and the breakfast buffet was very wide.

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