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Hotel Riu Garoé

Hotels
9.6
/10
Exceptional
157 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.

Andrea

10.0
/ 10
The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.

IBETT

10.0
/ 10
Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar
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In the Area
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Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Riu Garoé is located in area / city Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Hotel Riu Garoé

Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Lobby Hotel Riu Garoé
Exterior 2 Hotel Riu Garoé

Discover More About Hotel Riu Garoé

General


Near Botanical Gardens

Location


With a stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 10-minute drive of Tenerife Beaches and Botanical Gardens. This family-friendly hotel is 0.7 mi (1.1 km) from Jardin Aquatico and 0.8 mi (1.3 km) from La Paz Lookout.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Botanical Gardens - 0.6 km / 0.4 mi
La Paz Lookout - 1 km / 0.6 mi
Jardin Aquatico - 1.2 km / 0.7 mi
Sitio Litre Garden - 1.5 km / 1 mi
Martianez Shopping Centre - 1.7 km / 1.1 mi
San Telmo Promenade - 1.9 km / 1.2 mi
Playa de San Telmo - 1.9 km / 1.2 mi
Tenerife Beaches - 2 km / 1.2 mi
Playa Martianez - 2 km / 1.2 mi
Risco Belle Aquatic Gardens - 2.1 km / 1.3 mi
Parque canino Taoro Can - 2.1 km / 1.3 mi
Lago Martianez Swimming Pools - 2.1 km / 1.3 mi
Church of Nuestra Senora de la Pena de Francia - 2.1 km / 1.3 mi
Casino Puerto de la Cruz - 2.1 km / 1.3 mi
Timanfaya Theater - 2.2 km / 1.3 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 25.6 km / 15.9 mi
Tenerife South Airport (TFS) - 89.4 km / 55.6 mi

The preferred airport for Hotel Riu Garoé is Tenerife South Airport (TFS).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms


Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Hotel Riu Garoé

Bar, Cafe and Lounge Hotel Riu Garoé
Bar, Cafe and Lounge
Swimming Pool Hotel Riu Garoé
Swimming Pool
Entertainment Facility Hotel Riu Garoé
Entertainment Facility
Fitness Center Hotel Riu Garoé
Fitness Center
Functional Hall Hotel Riu Garoé
Functional Hall

Things to Do

  • Outdoor pool
  • Turkish bath
  • Outdoor facilities
  • Spa
  • Garden
  • Library
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Table tennis
  • Mini golf
  • Billiard

Transportation

  • Airport transfer
  • Bicycle storage
  • Area shuttle

General

  • Smoking area
  • Banquet
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Hotel Riu Garoé

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Riu Garoé
190
Number of floors in Hotel Riu Garoé
4
Another facilities in Hotel Riu Garoé
Outdoor pool, Turkish bath, Outdoor facilities, Spa, Garden

Frequently asked question in Hotel Riu Garoé

What are available facilities at Hotel Riu Garoé?
There are top facilites at Hotel Riu Garoé such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Garoé?
The standard check-in time at Hotel Riu Garoé is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Hotel Riu Garoé have?
Hotel Riu Garoé is a 4.0-star hotel.
How many floors does Hotel Riu Garoé have?
Hotel Riu Garoé has 4 floors.
How many rooms does Hotel Riu Garoé have?
Hotel Riu Garoé has 190 rooms in total.
See All

More Reviews from Other Guests in Hotel Riu Garoé

Overall Ratings & Reviews Hotel Riu Garoé

Other sources (157)
9.6
Exceptional
From 157 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Garoé

Number of reviews per page
20
40
Top reviews
Douha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
Read More
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
Read More
IBETT
icon-Leisure
Leisure
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar
Sonya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

We had a really wonderful stay here with our three children. Beautiful hotel and sorroundings, delicious food catering to different tastes, super friendly, helpful staff. Everything works seamlessly and smoothly and we felt really well looked after. Hope we can come back soon!
Terence
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy
David
icon-with Partner
with Partner
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
Read More
Chenbo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

super clean, nice staff, swimming pool is amazing, reasonable price for drinks, tennis court is extra bonus. Shuttle bus helped us a lot to move around as well. we enjoyed our stay a lot. bad points, no wifi in the room and the dinner food quality is good, but still can be improved. overall, i highly recommend this place.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Loved the property and the staff will definitely return. Only negative about the half board was the evening meal protein which was not up to 4 star restaurant standards.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

the hotel is great, we arrive at 9:30 to the hotel, the woman at desk apologies that the room is not ready but offered as to go and have breakfast' although it shouldn't be included. the food was great many options in breakfast and dinner. the staff is very friendly and helpful and the spa was great as well/
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very friendly staff Very clean rooms , newly refurbished Fantastic buffet Didn’t like smoking on balconies or around the pool area
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Hotel very good, staff excellent, service excellent, cleanliness excellent, food very good.
yaron
icon-Family
Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Great hotel, great staff. Appreciated and recommended. Best value for money
Graeme
icon-with Partner
with Partner
8.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

Good Bits. We had a great stay. All the staff were excellent, from the Reception, the Dinning Room & the Cleaners, what a 1st class job they do. The food in the restaurant is the best buffet food we've had, the choice is great & it's hot, with hot plates. The whole hotel is clean & well maintained, though it'll be interesting to see it next year after the refurbishment. Hopefully more plug sockets & USB sockets in the bedrooms. The standard bedrooms are clean, comfortable & spacious. Bad Thing. Noise Thanks to the reception staff who moved us after our 1st night, from above the restaurant & the noisey fan that kept us awake a lot of the night. 2nd room a lot quieter except for other guests. A sign in all rooms requesting guests to respect & show consideration to fellow guests that they would expect to be shown to them , especially between midnight & 8 am? Don't slam doors, keep TV volume low, Don't shout, Don't have your phone alarm go off at 5 & then 5.10 & then 5.15 etc. Unfortunately all our 4 nights sleep were unnecessarily noisey due to inconsiderate guests. Come on Riu, a small polite sign would go a long way Without the noise this place is 5 star & we will return next year, hopefully in a top floor, sea view room, as we were promised this time, but unfortunately didn't get.
Read More
Trudy
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Very quiet not for the youngsters, we had exactly what we wanted from this hotel a totally relaxed week. The Hotel was so clean and the staff very helpful . Food great with loads of cjoice. Took about 30 minutes to walk to a beach, great views better than taking the courtesy bus(which was freAt and ran to time)
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff. Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done. We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team. The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros. The whole hotel was clean and tidy Our only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a 'quality' hotel. Recommended to all -- we would certainly stay here again
Read More
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Excellent staff. Very decent breakfast and buffet dinners. Good rate.
chris
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

A happy time. No downside. Would love to come again.
Jonas
icon-Family
Family
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Average 4-star hotel usually catering to Charter travellers with especially a lot of German pensioners staying there. Slightly dated decor, beds with some form of plastic undercover and no air conditioning in the rooms in winter (despite the Hotels.com website saying so) makes the rooms feel a little bit uncomfortable. However, personnel was very friendly and helpful and the service was great and the breakfast buffet was very wide.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Riu Garoé

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Overall Ratings & Reviews Hotel Riu Garoé

Other sources (157)
9.6
Exceptional
From 157 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Garoé

Number of reviews per page
20
40
Top reviews
Douha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
Read More
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
Read More
IBETT
icon-Leisure
Leisure
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar
Sonya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

We had a really wonderful stay here with our three children. Beautiful hotel and sorroundings, delicious food catering to different tastes, super friendly, helpful staff. Everything works seamlessly and smoothly and we felt really well looked after. Hope we can come back soon!
Terence
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy
David
icon-with Partner
with Partner
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
Read More
Chenbo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

super clean, nice staff, swimming pool is amazing, reasonable price for drinks, tennis court is extra bonus. Shuttle bus helped us a lot to move around as well. we enjoyed our stay a lot. bad points, no wifi in the room and the dinner food quality is good, but still can be improved. overall, i highly recommend this place.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Loved the property and the staff will definitely return. Only negative about the half board was the evening meal protein which was not up to 4 star restaurant standards.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

the hotel is great, we arrive at 9:30 to the hotel, the woman at desk apologies that the room is not ready but offered as to go and have breakfast' although it shouldn't be included. the food was great many options in breakfast and dinner. the staff is very friendly and helpful and the spa was great as well/
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very friendly staff Very clean rooms , newly refurbished Fantastic buffet Didn’t like smoking on balconies or around the pool area
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Hotel very good, staff excellent, service excellent, cleanliness excellent, food very good.
yaron
icon-Family
Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Great hotel, great staff. Appreciated and recommended. Best value for money
Graeme
icon-with Partner
with Partner
8.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

Good Bits. We had a great stay. All the staff were excellent, from the Reception, the Dinning Room & the Cleaners, what a 1st class job they do. The food in the restaurant is the best buffet food we've had, the choice is great & it's hot, with hot plates. The whole hotel is clean & well maintained, though it'll be interesting to see it next year after the refurbishment. Hopefully more plug sockets & USB sockets in the bedrooms. The standard bedrooms are clean, comfortable & spacious. Bad Thing. Noise Thanks to the reception staff who moved us after our 1st night, from above the restaurant & the noisey fan that kept us awake a lot of the night. 2nd room a lot quieter except for other guests. A sign in all rooms requesting guests to respect & show consideration to fellow guests that they would expect to be shown to them , especially between midnight & 8 am? Don't slam doors, keep TV volume low, Don't shout, Don't have your phone alarm go off at 5 & then 5.10 & then 5.15 etc. Unfortunately all our 4 nights sleep were unnecessarily noisey due to inconsiderate guests. Come on Riu, a small polite sign would go a long way Without the noise this place is 5 star & we will return next year, hopefully in a top floor, sea view room, as we were promised this time, but unfortunately didn't get.
Read More
Trudy
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Very quiet not for the youngsters, we had exactly what we wanted from this hotel a totally relaxed week. The Hotel was so clean and the staff very helpful . Food great with loads of cjoice. Took about 30 minutes to walk to a beach, great views better than taking the courtesy bus(which was freAt and ran to time)
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff. Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done. We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team. The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros. The whole hotel was clean and tidy Our only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a 'quality' hotel. Recommended to all -- we would certainly stay here again
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Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Excellent staff. Very decent breakfast and buffet dinners. Good rate.
chris
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

A happy time. No downside. Would love to come again.
Jonas
icon-Family
Family
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Average 4-star hotel usually catering to Charter travellers with especially a lot of German pensioners staying there. Slightly dated decor, beds with some form of plastic undercover and no air conditioning in the rooms in winter (despite the Hotels.com website saying so) makes the rooms feel a little bit uncomfortable. However, personnel was very friendly and helpful and the service was great and the breakfast buffet was very wide.
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