Micampus Estrada 11

Clean room but awful experience. Terrible management. No information provided, no reception, nobody to speak to, no contact info. Called over 10+ times, no answer. Had to walk the streets for 2.5 hours to trying to find someone to help me check in, went to 5 of their buildings all located 15-20 minutes away, most were empty, no managerial staff present, no reception staff around. Absolutely useless. I had to drag all of my luggage around, lost my jacket & ripped my bag in the process. Never again. Absolutely awful management. No compensation, no apology. Over 8 people had the same situation. Never experienced anything like it. The expectation for your customers to go on a wild goose chase around Madrid, awful.

Excellent place to stay in Madrid. Clean, modern. Comfy beds & so quiet being on the university campus. About 25 minutes walk to Charmartin too

My main complaints are: - there was a bad smell in the wardrobe; - the air conditioned device was so shiny it made it impossible to sleep.

Staff were very helpful and friendly. The room was clean and bathroom was new and modern looking.

Clean room and family friend place

Unable to get ahold of property. Unable to check in. Reached out multiple times via app and the numbers provided. Had to find other accommodations. Requested a refund and did not get one. Do not recommend.

It was an easy check-in and quite quiet,

A

Air con useless - not working

A convenient place to attend a conference at Universidad Autonoma

Great place clean room, air con, great value for money.

clean room. good location.

Check-in process was horrible. Do not book unless you want a complicated process with no support.

It ws a nice stay.

Simpele accomedatie. Super schoon. Geen extra's of ontbijt en dat zie je ook terug in de kosten. Helemaal prima!

Get off at Metro Begona and follow the signs to Calle Modesto. If you use the other exit you will have a much longer walk.

Clean, good temperature

This place is NOT and SHOULD NOT be considered a hotel, it should not be considered a place to stay for anyone thinking about it. Reasons: hard bed which is extremely uncomfortable, single long pillow that has no support at all, gave us 1 towel for 2 people and when we requested an extra that’s “not apart of the reservation”, blinds in our room were broken, no bedside table. The biggest issue was from 9pm to at least 2AM, kids were screaming and running down the halls, this place is not mentioned on Expedia to be a place that houses and teaches kids but that’s exactly what it is. If your going to have people staying here for short term stays, PUT THEM WHERE KIDS ARE NOT, me and my girlfriend were unable to sleep because of the hard bed, lousy pillow, and kids that should know better screaming and yelling all night long, if your thinking about staying here, spend your money elsewhere and stay somewhere where teenage delinquents that are unsupervised aren’t. Staff was friendly ish and place was overall clean but cannot let all of the other nonsense go, in 21 years of my life I have never stayed at a worse place, please seek to stay elsewhere.

The place was new, so in really good condition, but quite basic, but same as the pictures, the staff were great, especially Selma who was on in the afternoon 👌 The only thing was, there were no signage outside, so didn't know if I'd arrived at the right place 🤔

Friendly staff. Simple clean rooms. But no tv. No soap for washing hands