Friendly staff. Simple clean rooms. But no tv. No soap for washing hands

Great place

The bed was terrible

Excelente

Basic but clean and good for my needs

Excellent place to stay, affordable

Good hotel, clean and friendly staff

CLEAN ROOM. FRIENDLY STAFF. GREAT LOCATION

Poor Condition

It’s not good for stay business or official person. May be one day is perfect. Because if any one want to stay more than one day they will not clean your room, they will not changes your towel and will not provide any amenities. It’s an horrible situation. I am surprised their policies. Not recommended.

New - clean - friendly

Basic, but comfortable and clean

The property was clean.

Hot hot hot! They decided to shut down the air conditioning in the whole building for the season while it’s still over 25 degrees outside. It’s absolutely insane, lots of guests complained and they didn’t even have fans to offer. All they offered is open the window which didn’t help much. Not sure what the reasoning to do this when they advertise air conditioning.

I ask for a refund because the door didn’t lock and they told me i have to wait till the next days

Sheet were dirty, I reported as soon as I arrived but they never sent anyone to change them. The kid across the hallway screamed to his videogame the whole weekend, I also asked front desk but they didn’t do anything. You have to register in an app to access the room; a different app to use the laundry, which has only one dryer for the whole building. I was only able to dry my clothes after midnight. You need to check in a few blocks away from the address of the booking, and the room was yet in a third building. Lots of walking.

My booking was on one address, and the check in was a few blocks away. But, when I got there, there was a sign telling me to go to a third location, again a few blocks away. Luckily, I only had a backpack, I can’t imagine all that walking with a suitcase. Avoid this place if you have luggage.

This place is an experiment in humans helping other humans. Check-in location was a challenge to locate, there were no obvious signs to direct us. Luckily, we encountered another guest that experienced similar confusion and directed us to the checkin office. The key card assigned to open the room had issues with the main entrance. Another guest let us in. No issues once we were in the building. I’m giving a two overall since this seemed to be a new concept, but experimenting with guests that are not familiar with location can be a stressful situation. The room was generally clean and did not stay long enough to gather if location was convenient.

Did what I needed, a place to rest after a long flight before the next leg of my journey All Good

Very good value for money, coffee place and supermarket next door. A bit noisy and the bed was not very comfortable, missing pillows and AC did not work properly. Veery cheap compared to other options, so I cannot really complain... perfect for budget stay in Madrid if you do not spend much time in the room!