Occidental Atenea Mar- Adults Only

Pool was nice

Good breakfast

Everything was very nice staff was friendly breakfast was good just wish housekeeping did a little be more cleaning .

Nice rooms and good location

Spacious, clean room, good location

Great place

Clean room, daily cleaning. Great breakfast.

Nice staff and very comfortable bed.

Really great staff; very friendly and helpful. The rooms are not great, hence the 3 stars.

Great

I booked this hotel (over more convenient locations) because of the sauna, gym and pool facilities advertised. However, I did not use these as I felt uncomfortable- the sauna and gym are in the basement, you have to walk through a carpark and there are no staff down there. The gym only had some men there and I didn’t feel at all comfortable to use the sauna. You have to ask to use the sauna anyway, so you’d have to wait for it to warm up. The room was fine, there was an annoying noise (the aircon?) which I couldn’t switch off, but no big issues with the room at all- it was average. The general hotel is outdated and I would not return as a solo traveller, and would advise solo females not to go here- the area is also not too safe at night.

Dear Expedia Customer Support, I am writing to formally express my dissatisfaction with my recent hotel stay booked through Expedia and to request that this matter be reviewed. From the beginning of my stay, I experienced repeated issues that affected my comfort, rest, and overall experience. First, I purchased a three-day breakfast plan. However, each morning when I went to breakfast, the waiter had no record of my plan and loudly announced in front of other guests that I did not have one. Each time, I had to insist that I had already paid. After the first incident, I contacted the front desk and was assured it would not happen again. Unfortunately, it continued throughout my stay, which was embarrassing and uncomfortable. Regarding my room, I was initially assigned a first-floor room overlooking the street. I informed staff that I have noise sensitivity and requested a quieter room. I was told no other rooms were available, so I stayed the first night and slept poorly. The next day, I requested a quieter room again and was told my only option was to upgrade. I paid for a suite on the 12th floor. While the view was better and the noise was reduced, I experienced repeated disturbances late at night. Between approximately 11:00 p.m. and 11:30 p.m., I was awakened multiple times by loud knocking or clapping noises. I went to the front desk, and although they checked the cameras, they could not provide a clear explanation. The disturbances continued after I returned to my r

Nice

Staff were absolutely amazing and the rooms were quiet and beds so comfortable

It was an amazing hotel, kind staff and very clean

The staff was great but group of football players were loud at the middle of the night and slam the door multiple times.

Wonderful Stay & Excellent staff

Lovely hotel; would visit again

The cleaning staff was top notch and the front desk was very helpful, even with the language barrier present at times.

Courteous staff! Always helpful.