Ona Garden Lago

Service Apartment
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8.6
/10
Very Good
349 reviews

What Guests Say About Their Stay

Pawel

10.0
/ 10
Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended

Verified traveler

10.0
/ 10
Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.

Miguel

10.0
/ 10
Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
In the Area
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C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, Balearic Islands, Spain, 7400

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Ona Garden Lago is a good choice when you are visiting Alcúdia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ona Garden Lago

C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, Balearic Islands, Spain, 7400
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Lobby Ona Garden Lago
Lobby 2 Ona Garden Lago

Discover More About Ona Garden Lago

Location


Staying at Ona Garden Lago is a good choice when you are visiting Alcúdia.

About Ona Garden Lago

From business event to corporate gathering, Ona Garden Lago provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ona Garden Lago.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Ona Garden Lago is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Ona Garden Lago is the right place to stay.

All facilities in Ona Garden Lago

Swimming Pool Ona Garden Lago
Swimming Pool
Fitness Center Ona Garden Lago
Fitness Center
Common Space Ona Garden Lago
Common Space
Lobby Ona Garden Lago
Lobby
Exterior Ona Garden Lago
Exterior

Things to Do

  • Library
  • Outdoor pool
  • Garden
  • Sauna
  • Pool sun loungers

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • WiFi (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Ona Garden Lago

Check-in/Check-out Time

Check-in:
From 17:00
Check-out:
Before 09:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The maximum number of cots/cribs in a room is 1.
  • Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A printed booking confirmation must be presented at check-in.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 17:00 - to 09:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ona Garden Lago
81
Number of floors in Ona Garden Lago
6
Another facilities in Ona Garden Lago
Library, Outdoor pool, Garden, Sauna, Pool sun loungers

Frequently asked question in Ona Garden Lago

What are available facilities at Ona Garden Lago?
There are top facilites at Ona Garden Lago such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ona Garden Lago?
The standard check-in time at Ona Garden Lago is starting from From 17:00 while the latest check-out time is at Before 09:00
Does Ona Garden Lago provide breakfast?
Yes, Ona Garden Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ona Garden Lago?
Ona Garden Lago is a 3.0-star hotel.
How many floors does Ona Garden Lago have?
Ona Garden Lago has 6 floors.
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More Reviews from Other Guests in Ona Garden Lago

8.6
Very Good
From 349 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

6.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Ona Garden Lago

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have been coming here for more than 15 years - excluding during Covid. This year breakfast was included and it was excellent, lots to chose from and set us up for our day. The staff are brilliant - nothing is too much trouble. Due to cut backs there is no complementary tea/coffee/water as there used to be.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Feeling a bit tired, but has plenty of space and all the basics. Breakfast fine, but slightly limited options, we went for half board for ease and it being out of season so local options less plentiful. Dinner was just fine, couple of options, let down slightly by cold plates and food on not particularly hot hotplates, so if you didn’t get it within a couple of minutes of being fresh out, it was definitely a bit tepid, but for the price, absolute bargain.
Read More
Elsie Egyeima
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Oh, I really loved my stay.
Rodrigo
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great staff
Pawel
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Jon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This property entirely reflects its price point.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Read More
Zahed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excellent staff
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Cristian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great place to stay, easy parking. The staff was super helpful and kind.
juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Outdated apartments.
Arnau Sola
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
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jayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. The apartments have everything you need.
Kris
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Read More
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
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Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Ona Garden Lago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 349 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

6.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ona Garden Lago

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have been coming here for more than 15 years - excluding during Covid. This year breakfast was included and it was excellent, lots to chose from and set us up for our day. The staff are brilliant - nothing is too much trouble. Due to cut backs there is no complementary tea/coffee/water as there used to be.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Feeling a bit tired, but has plenty of space and all the basics. Breakfast fine, but slightly limited options, we went for half board for ease and it being out of season so local options less plentiful. Dinner was just fine, couple of options, let down slightly by cold plates and food on not particularly hot hotplates, so if you didn’t get it within a couple of minutes of being fresh out, it was definitely a bit tepid, but for the price, absolute bargain.
Read More
Elsie Egyeima
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Oh, I really loved my stay.
Rodrigo
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great staff
Pawel
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Jon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This property entirely reflects its price point.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Read More
Zahed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excellent staff
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Cristian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great place to stay, easy parking. The staff was super helpful and kind.
juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Outdated apartments.
Arnau Sola
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Read More
jayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. The apartments have everything you need.
Kris
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Read More
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
Read More
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Read More
Number of reviews per page
20
40