Ona Garden Lago

Service Apartment
8.4
/10
Very Good
301 reviews

What Guests Say About Their Stay

Pawel

10.0
/ 10
Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended

Verified traveler

10.0
/ 10
Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.

Miguel

10.0
/ 10
Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
In the Area
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C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, Balearic Islands, Spain, 7400

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Near Alcúdia Beach
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What's around Ona Garden Lago

C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, Balearic Islands, Spain, 7400
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Lobby Ona Garden Lago
Lobby 2 Ona Garden Lago

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General


Near Alcúdia Beach

Location


When you stay at Ona Garden Lago in Alcúdia, you'll be near the beach, a 4-minute drive from Alcúdia Port and 10 minutes from Playa de Muro. This aparthotel is 1.8 mi (2.9 km) from Alcúdia Beach and 7.2 mi (11.6 km) from Pollensa Port.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hidropark - 0.8 km / 0.5 mi
Alcúdia Beach - 1.4 km / 0.9 mi
Platja dels Francesos - 2.1 km / 1.3 mi
Alcúdia Port - 2.4 km / 1.5 mi
Museu de Sant Jaume - 2.8 km / 1.7 mi
Pollentia Monographic Museum - 2.8 km / 1.7 mi
San Jaume Church - 2.8 km / 1.8 mi
Auditori d'Alcúdia - 2.9 km / 1.8 mi
Roman Remains of Pollentia - 3.2 km / 2 mi
Bahia de Pollensa - 3.3 km / 2 mi
Medieval Walls - 3.3 km / 2 mi
Xara Gate - 3.3 km / 2 mi
Playa de Muro - 3.3 km / 2 mi
18th-century Bridge - 3.3 km / 2 mi
S'Albufereta - 3.4 km / 2.1 mi

The preferred airport for Ona Garden Lago is Palma de Mallorca Airport (PMI) - 59.7 km / 37.1 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from October 13 to April 15:

  • Swimming pool

Facilities


Be sure to enjoy recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this aparthotel include wireless internet access (surcharge) and tour/ticket assistance.

Business Facilities


Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


At Ona Garden Lago, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 9 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

All facilities in Ona Garden Lago

Swimming Pool Ona Garden Lago
Swimming Pool
Fitness Center Ona Garden Lago
Fitness Center
Common Space Ona Garden Lago
Common Space
Lobby Ona Garden Lago
Lobby
Exterior Ona Garden Lago
Exterior

Things to Do

  • Library
  • Outdoor pool
  • Garden
  • Sauna
  • Fitness center
  • Sun loungers

General

  • Smoking area
  • Parking
  • Terrace

Connectivity

  • Free WiFi
  • Internet point

Public Facilities

  • Coffee/tea in lobby
  • Elevator

Family-friendly Facilities

  • Children pool

Transportation

  • Storage

Food and Drinks

  • Breakfast

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Ona Garden Lago

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 17:00
Check-out:
Before 09:00

  • Fee for continental breakfast: approximately EUR 12 per person
  • Fee for in-room wireless internet: EUR 5.95 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 5.95 per day (rates may vary)
  • Self parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per day
  • Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Property uses a professional cleaning service, Beach nearby, Contactless check-in is available, Essential workers only - NO, Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 17:00 - to 09:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ona Garden Lago
81
Number of floors in Ona Garden Lago
6
Another facilities in Ona Garden Lago
Library, Outdoor pool, Garden, Sauna, Fitness center

Frequently asked question in Ona Garden Lago

What are available facilities at Ona Garden Lago?
There are top facilites at Ona Garden Lago such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ona Garden Lago?
The standard check-in time at Ona Garden Lago is starting from From 17:00 while the latest check-out time is at Before 09:00
Does Ona Garden Lago provide breakfast?
Yes, Ona Garden Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ona Garden Lago
Ona Garden Lago has a 3.0-star rating.
How many floors does Ona Garden Lago have?
Ona Garden Lago has 6.
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More Reviews from Other Guests in Ona Garden Lago

8.4
Very Good
From 301 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

6.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Ona Garden Lago

Number of reviews per page
20
40
Top reviews
Rodrigo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great staff
Pawel
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Jon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This property entirely reflects its price point.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Read More
Zahed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent staff
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Cristian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great place to stay, easy parking. The staff was super helpful and kind.
juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Outdated apartments.
Arnau Sola
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Read More
jayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. The apartments have everything you need.
Kris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Read More
Stephen
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Verified traveler
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
Read More
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ona Garden Lago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 301 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

6.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ona Garden Lago

Number of reviews per page
20
40
Top reviews
Rodrigo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great staff
Pawel
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Jon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This property entirely reflects its price point.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Read More
Zahed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent staff
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Cristian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great place to stay, easy parking. The staff was super helpful and kind.
juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Outdated apartments.
Arnau Sola
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Read More
jayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. The apartments have everything you need.
Kris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Read More
Stephen
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Verified traveler
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
Read More
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.
Number of reviews per page
20
40