8.6
Very Good
From 358 reviews
Cleanliness

8.2

Room Comfort

8.8

Location

6.6

Service and Facilites

8.6

Traveler Reviews Ona Garden Lago

Number of reviews per page
20
40
Top reviews
Oksana
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and compact Hotel with great breakfast and kind, positive and very polite staff. But hotel definitely needs some renovation
Ferhan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and spacious apartments. Friendly staff. We enjoyed our dinners there thanks to the chef.
Margarete
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location. Very peaceful. Spacious apartment. Super-friendly staff. But it looks a bit tired. Still excellent value for money.
Maria
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We have been coming here for more than 15 years - excluding during Covid. This year breakfast was included and it was excellent, lots to chose from and set us up for our day. The staff are brilliant - nothing is too much trouble. Due to cut backs there is no complementary tea/coffee/water as there used to be.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Feeling a bit tired, but has plenty of space and all the basics. Breakfast fine, but slightly limited options, we went for half board for ease and it being out of season so local options less plentiful. Dinner was just fine, couple of options, let down slightly by cold plates and food on not particularly hot hotplates, so if you didn’t get it within a couple of minutes of being fresh out, it was definitely a bit tepid, but for the price, absolute bargain.
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Elsie Egyeima
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Oh, I really loved my stay.
Rodrigo
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great staff
Pawel
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Jon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This property entirely reflects its price point.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is. Overall, we liked it. The staff were great, very helpful with any problems. I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room. We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
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Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
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Zahed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent staff
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Cristian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great place to stay, easy parking. The staff was super helpful and kind.
juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Outdated apartments.
Arnau Sola
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
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jayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. The apartments have everything you need.
Kris
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
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