Sunprime Pollensa Bay

Hotels
8.8
/10
Very Good
85 reviews

What Guests Say About Their Stay

Mary

10.0
/ 10
A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.

Adrián

10.0
/ 10
Estancia muy buena. El alojamiento consta de todo lo necesario para pasar unos días en la isla. Además, tanto el personal como la comida son muy buenos.
See translation

Verified traveler

10.0
/ 10
I stayed with my 11 yo daughter and had a pleasant trip. Attaching pic with the view from our balcony. To make it even better I’d suggest to create a space for smokers rather allowing to smoke anywhere near pool or sun beds or bar. Also offer a choose of pillows
In the Area
See Map
Carrer Maria Antonia Salva, 2, Alcúdia, Mallorca, Balearic Islands, Spain, 07400

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Sunprime Pollensa Bay is a hotel is located at Alcúdia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sunprime Pollensa Bay

Carrer Maria Antonia Salva, 2, Alcúdia, Mallorca, Balearic Islands, Spain, 07400
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Discover More About Sunprime Pollensa Bay

Location


Sunprime Pollensa Bay is a hotel is located at Alcúdia.

About Sunprime Pollensa Bay

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunprime Pollensa Bay exclusively for you.

Sunprime Pollensa Bay is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sunprime Pollensa Bay is the right place to stay.

All facilities in Sunprime Pollensa Bay

Others Sunprime Pollensa Bay
Others

Things to Do

  • Beach umbrella
  • Beach towel
  • Outdoor pool
  • Spa
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Elevator

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sunprime Pollensa Bay

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: MobilePay
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

This property is closed from May 8 2026 to December 31 2027 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 12:00
Available rooms at Sunprime Pollensa Bay
163
Number of floors in Sunprime Pollensa Bay
4
Another facilities in Sunprime Pollensa Bay
Beach umbrella, Beach towel, Outdoor pool, Spa, Pool sun loungers

Frequently asked question in Sunprime Pollensa Bay

What are available facilities at Sunprime Pollensa Bay?
There are top facilites at Sunprime Pollensa Bay such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sunprime Pollensa Bay?
The standard check-in time at Sunprime Pollensa Bay is starting from From 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Sunprime Pollensa Bay?
Sunprime Pollensa Bay is a 3.5-star hotel.
How many floors does Sunprime Pollensa Bay have?
Sunprime Pollensa Bay has 4 floors.
How many rooms are available at Sunprime Pollensa Bay?
Sunprime Pollensa Bay has 163 rooms in total.
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More Reviews from Other Guests in Sunprime Pollensa Bay

8.8
Very Good
From 85 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.6

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Sunprime Pollensa Bay

Number of reviews per page
20
40
Top reviews
Mary
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.
Verified traveler
4.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

An okay hotel. The guests there seems rude and unfriendly, some of the staff weren’t friendly either. Had ants in the room which the hotels solution was to spray the room with poison and leave it like that, no room change. Overal very average.
Laurent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Great spacious room with sea view and direct access to the beach. The hotel is nice although a bit far from the center.
Lance
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

As much as the property is in a beautiful location, tastefully designed and staffed with wonderful personnel we struggled to relax during our extended stay here. The view from the hotel as well as the location is stunning. Furthermore you can walk up to the historical town of Alcudia within 20 minutes. You will also be spoilt for beautiful beaches in the vicinity and the food on offer at the hotel is very good. Albeit there are no dining options nearby. However, the hotel is locked into a contract with a charter entertainment company which is loud, dominating and boisterous which makes noise until the late hours with no regard to the private guests of the hotel. High pitched screaming, loud music and strobe lights marred our stay as the stage is set in front of the rooms with a sea view. So it stands as an eye sore in a beautiful view and leaves guests staying with sea view rooms no chance to enjoy the balcony or have a good nights sleep. The noise goes into the late hours regardless. The cleaning service was also very inconsistent. I had booked several rooms during our stay - some rooms were cleaned and kitted very well whilst others were very neglected. At one point we returned to find that the cleaner had left our room door open for hours by mistake after cleaning. We genuinely hope the hotel remedies the shortcomings It is in such a beautiful place with wonderful staff and has endless potential. We would love to return one day when these problems are resolved.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Overall a nice hotel with good sea views. The parking is very limited and is on a first come first served basis
Adrián
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Estancia muy buena. El alojamiento consta de todo lo necesario para pasar unos días en la isla. Además, tanto el personal como la comida son muy buenos.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

Setting is in a nice location. The main beach has too many weeds. It’s quiet and on a walking distance to Alcudia Old Town. Staff were friendly and efficient.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

I stayed with my 11 yo daughter and had a pleasant trip. Attaching pic with the view from our balcony. To make it even better I’d suggest to create a space for smokers rather allowing to smoke anywhere near pool or sun beds or bar. Also offer a choose of pillows
Scott
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Friendly professional staff. Parking in front or side lot. Easy access to the beach. There is an excellent restaurant within walking distance called Red Rum. British pub with excellent food. The hotel rooms were clean and simple just like most in this price range. I would stay again.
Kira
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Stayed here 3 nights during a nasty bout of rainy weather. Spent a lot of time in the bar clamoring for one of the few decks of cards/board games to keep ourselves entertained. There was a stage that was always lit up, but no entertainment. Nice variety of drinks, bartenders ok. The included meals were wonderful; had a nice variety at each mealtime each day. We typically had 2 meals/day here depending on our other plans, but the food was quite tasty and the dining attendants were super friendly! Our room had a nice view of the bay. Hotel is a little on the older side but has been spruced up nicely. Best part is we were the only Americans here! :) A little secluded from any restaurants, but a quick 10 minute walk to old Alcudia wasn't too bad. Would stay again!
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The hotel is very nice good location, exellent food the all inclusive stay was wonderful. I didnt like that all the animation programs for kids and adults were in French.Most of the workers only spoke French. I do not recomend this hotel to anyone who is not from France or doesnt speak French. My daughter fellt very sad and i was very disapointed that she could not participate in any kids play or shows.
Read More
Verified traveler
10.0
/10
Reviewed 710 week(s) ago

Hotels.com verified review

It is a very relaxing place, especially good if you know French, because all the entertainment in the evening is in French. It a great with children, they have children activities there, also in French, but kids learn it fast. The only thing is that if you rent a car, you should print a map off the web before going there, it's not on the local maps and GPS does not recognize it. If you like boardwalks and lots of cafes, it's not for you.
Read More
Verified traveler
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Et fint hotell liggende rett ved en liten sandstrand, som på tidspunktet for min reise ikke var klargjort etter vinteren. Var også veldig uheldig med været, som nok satt en liten stopper på oppholdet, men hotellet leverte på de fleste punkter. Noe dårlig utvalg på mat (buffe) og lukt av maling på et trangt rom. Renholdspersonalet startet også veldig tidlig, og det hørtes godt inn på rommet. Men totalen er at jeg er fornøyd etter oppholdet.
Read More
Leandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Great location if you want to explore the north of Mallorca, the food selection in the hotel was amazing
Verified traveler
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Un peu à l'écart de la ville, il faut un véhicule, mais l'hôtel est très bien.
Jean
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Excellent rapport qualité prix
Béatrice
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Très bel hôtel, remarquablement situé au fond d'une crique adorable. Très calme. Accueil et personnel très amical et souriant. Repas de très bonne qualité.
Marc Etienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Très bien
Verified traveler
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Hôtel très confortable et agréable. Belle piscine avec une superbe vue sur la plage située à seulement quelques mètres ! Personnel extrêmement sympathique et bienveillant, la plupart d’entre eux parlent même français. Et enfin, excellent petit-déjeuner pour bien commencer les journées ! Je recommande largement.
Bernardo Sanchis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

La ubicación es estupenda, la comida de muy buena calidad, las instalaciones muy limpias y cuidadas y la playa muy bonita.
Number of reviews per page
20
40

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Others 4 Sunprime Pollensa Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 85 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sunprime Pollensa Bay

Number of reviews per page
20
40
Top reviews
Mary
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.
Verified traveler
4.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

An okay hotel. The guests there seems rude and unfriendly, some of the staff weren’t friendly either. Had ants in the room which the hotels solution was to spray the room with poison and leave it like that, no room change. Overal very average.
Laurent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Great spacious room with sea view and direct access to the beach. The hotel is nice although a bit far from the center.
Lance
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

As much as the property is in a beautiful location, tastefully designed and staffed with wonderful personnel we struggled to relax during our extended stay here. The view from the hotel as well as the location is stunning. Furthermore you can walk up to the historical town of Alcudia within 20 minutes. You will also be spoilt for beautiful beaches in the vicinity and the food on offer at the hotel is very good. Albeit there are no dining options nearby. However, the hotel is locked into a contract with a charter entertainment company which is loud, dominating and boisterous which makes noise until the late hours with no regard to the private guests of the hotel. High pitched screaming, loud music and strobe lights marred our stay as the stage is set in front of the rooms with a sea view. So it stands as an eye sore in a beautiful view and leaves guests staying with sea view rooms no chance to enjoy the balcony or have a good nights sleep. The noise goes into the late hours regardless. The cleaning service was also very inconsistent. I had booked several rooms during our stay - some rooms were cleaned and kitted very well whilst others were very neglected. At one point we returned to find that the cleaner had left our room door open for hours by mistake after cleaning. We genuinely hope the hotel remedies the shortcomings It is in such a beautiful place with wonderful staff and has endless potential. We would love to return one day when these problems are resolved.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Overall a nice hotel with good sea views. The parking is very limited and is on a first come first served basis
Adrián
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Estancia muy buena. El alojamiento consta de todo lo necesario para pasar unos días en la isla. Además, tanto el personal como la comida son muy buenos.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

Setting is in a nice location. The main beach has too many weeds. It’s quiet and on a walking distance to Alcudia Old Town. Staff were friendly and efficient.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

I stayed with my 11 yo daughter and had a pleasant trip. Attaching pic with the view from our balcony. To make it even better I’d suggest to create a space for smokers rather allowing to smoke anywhere near pool or sun beds or bar. Also offer a choose of pillows
Scott
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Friendly professional staff. Parking in front or side lot. Easy access to the beach. There is an excellent restaurant within walking distance called Red Rum. British pub with excellent food. The hotel rooms were clean and simple just like most in this price range. I would stay again.
Kira
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Stayed here 3 nights during a nasty bout of rainy weather. Spent a lot of time in the bar clamoring for one of the few decks of cards/board games to keep ourselves entertained. There was a stage that was always lit up, but no entertainment. Nice variety of drinks, bartenders ok. The included meals were wonderful; had a nice variety at each mealtime each day. We typically had 2 meals/day here depending on our other plans, but the food was quite tasty and the dining attendants were super friendly! Our room had a nice view of the bay. Hotel is a little on the older side but has been spruced up nicely. Best part is we were the only Americans here! :) A little secluded from any restaurants, but a quick 10 minute walk to old Alcudia wasn't too bad. Would stay again!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The hotel is very nice good location, exellent food the all inclusive stay was wonderful. I didnt like that all the animation programs for kids and adults were in French.Most of the workers only spoke French. I do not recomend this hotel to anyone who is not from France or doesnt speak French. My daughter fellt very sad and i was very disapointed that she could not participate in any kids play or shows.
Read More
Verified traveler
10.0
/10
Reviewed 710 week(s) ago

Hotels.com verified review

It is a very relaxing place, especially good if you know French, because all the entertainment in the evening is in French. It a great with children, they have children activities there, also in French, but kids learn it fast. The only thing is that if you rent a car, you should print a map off the web before going there, it's not on the local maps and GPS does not recognize it. If you like boardwalks and lots of cafes, it's not for you.
Read More
Verified traveler
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Et fint hotell liggende rett ved en liten sandstrand, som på tidspunktet for min reise ikke var klargjort etter vinteren. Var også veldig uheldig med været, som nok satt en liten stopper på oppholdet, men hotellet leverte på de fleste punkter. Noe dårlig utvalg på mat (buffe) og lukt av maling på et trangt rom. Renholdspersonalet startet også veldig tidlig, og det hørtes godt inn på rommet. Men totalen er at jeg er fornøyd etter oppholdet.
Read More
Leandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Great location if you want to explore the north of Mallorca, the food selection in the hotel was amazing
Verified traveler
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Un peu à l'écart de la ville, il faut un véhicule, mais l'hôtel est très bien.
Jean
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Excellent rapport qualité prix
Béatrice
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Très bel hôtel, remarquablement situé au fond d'une crique adorable. Très calme. Accueil et personnel très amical et souriant. Repas de très bonne qualité.
Marc Etienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Très bien
Verified traveler
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Hôtel très confortable et agréable. Belle piscine avec une superbe vue sur la plage située à seulement quelques mètres ! Personnel extrêmement sympathique et bienveillant, la plupart d’entre eux parlent même français. Et enfin, excellent petit-déjeuner pour bien commencer les journées ! Je recommande largement.
Bernardo Sanchis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

La ubicación es estupenda, la comida de muy buena calidad, las instalaciones muy limpias y cuidadas y la playa muy bonita.
Number of reviews per page
20
40