Granbell Hotel Colombo

Great value for money, very nice roof top pool with amazing views. Bar food great.

Excellent hôtel, luxueux pour le prix. Bien situé avec vue directe sur la mer

Stayed one week in Colombo after a 2 week tour . Hotel was well maintained and friendly staff. Price was expensive for the size of the rooms and as the property is located across the street from the railway line it is noisy. Very few areas air conditioned areas to relax. Enjoyed our stay but would have preferred something quieter and with more air conditioned lounge areas.

Wonderful experience

Excellent service and quality

They did such an amazing job, very kind and attentive. I asked to print my boarding pass and they were able to do it at the front even though it took a while (on my part). Everyone was super nice and I will definitely come back to stay here again. Also the sea view was to die for, I am so glad we spent the extra to get the sea view

Très bon séjour mais l'attente et le fonctionnement des ascenseurs sont très aléatoires, travaux à l'étage supérieur dès 9h ...

Its a very nice hotel in a good location. Colombo Gall face, various cuisines are nearby

Really nice and clean hotel. Ocean view room was good. A bit of train horn noise early. Roof top bar and pool were classy. A quality hotel.

Hotel entrance was confusing. Roped off area with Tuktuks stopped any other vehicles from parking safely to allow customer drop off or pickup. Your luggage was taken from you and disappeared without a receipt. When you arrived on the first floor for reception there was bags everywhere as they had just been dumped by the staff. Not enough reception staff to facilitate check in. No queue ropes so people pushing in and staff allowing it to happen. Staff were only giving out low floor rooms to people checking in early. For a high floor you had to come back after 2pm and experience the chaos for a second time. This entire process needs to be looked at as the customer experience is not good. The room was looking tired and required attention. For example staining on seat cushions and rug. Large crack in feature window. The roof top is very nice but way too small for the size of hotel. Only 5 sun beds and no shade. Very difficult to get a towel. The worst part of the pool area was staff allowing hotel guest to stand or seat in and around the pool with drinks in glass, and allowed smoking no ashtrays were being used. Hotels.com need to inspect the hotels they sell on their platform as a matter of urgency By the way if you have a sea view room it doesn’t matter what floor you’re on. The noise from the train and station are the same.

Dernière soirée au Sri Lanka au top dans ce magnifique hôtel. Super espace piscine et bar en roof top et magnifique chambre. Salle de massage idéalement située avec vue sur la mer.

Amazing swimming pool and view to see But wifi is not stable and cleaning of the room not did after dining in the room. Telephone not worked

the hotel reception is amazing, the rooms are clean. 5 star prices that don't quite meet 5 star expectation, food average and service that needs to be worked on. other then that it was a okay hotel with a very nice view.

Everything was great, even better than Amari. However, the pool bar’s food and drinks could be improved, as they weren’t very tasty.

The rooftop pool was amazing!

No towels were kept in the room. No plates or dishes at all. Poor remote control for the TV House keeping knock on the door to check the check out time. Not enough lights in the room. DARK ROOM

Very busy hotel next to a bustling commuter railway station in central Colombo. Popular with Indians and Chinese which creates its own challenges to both other guests and staff Rooms are clean but have very poor storage due to size. Bathroom probably the best I have used. Fully automated with a heated seat and very unique to SL where toilets especially are very mediocre or poor. Great roof top bar with excellent cocktails but food is very average. Infinity pool is excellent. Staff , especially baggage lads and room cleaners are top notch .

Nice hotel i use when in colombo. It is on marine drive and you really can nit walk on the roads or even get onto the beach. Even on the 12th floor you hear the train horns from 6 am. Wonderful friendly and obliging staff. Superb breakfast.

Conditioner was empty and bathroom floor wasnt clean. Bed was good

Nice hotel with great location, super fitness with view at 10th floor and infinity pool at 27th floor. Room was big, cosy and clean.