Hotel Suisse

Hotels
7.2
/10
Pleasant
69 reviews

What Guests Say About Their Stay

Simone
10.0
/ 10
Sidath was our waiter and made our stay so special - he was wonderful. X Jeethm- looked after our every need by the pool . He was very attentive and pool was sparkling clean . Highly recommend this place to stay in Kandy- all staff were amazing . Thank you for looking after us so well .
Shiranthi
10.0
/ 10
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Verified traveler
10.0
/ 10
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
In the Area
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30 Sangarraja Mawatha, Kandy Lake Front, Kandy, Kandy District, Central Province, Sri Lanka, 20000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Suisse is a hotel is located at Kandy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Suisse

30 Sangarraja Mawatha, Kandy Lake Front, Kandy, Kandy District, Central Province, Sri Lanka, 20000
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Discover More About Hotel Suisse

Location


Hotel Suisse is a hotel is located at Kandy.

About Hotel Suisse

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Suisse exclusively for you.

With all facilities offered, Hotel Suisse is the right place to stay.

All facilities in Hotel Suisse

Others Hotel Suisse
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hotel Suisse

Important Note
  • Fee for buffet breakfast: approximately USD 8.00 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Suisse
90
Number of floors in Hotel Suisse
3
Another facilities in Hotel Suisse
Laundry service, Tours, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hotel Suisse

What are available facilities at Hotel Suisse?
There are top facilites at Hotel Suisse such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Suisse?
The standard check-in time at Hotel Suisse is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Suisse provide breakfast?
Yes, Hotel Suisse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Suisse?
Hotel Suisse is a 3.5-star hotel.
How many floors does Hotel Suisse have?
Hotel Suisse has 3 floors.
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More Reviews from Other Guests in Hotel Suisse

Overall Ratings & Reviews Hotel Suisse

Traveloka (1)
Other sources (68)
7.2
Pleasant
From 68 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Suisse

Number of reviews per page
20
40
Top reviews
Simone
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Sidath was our waiter and made our stay so special - he was wonderful. X Jeethm- looked after our every need by the pool . He was very attentive and pool was sparkling clean . Highly recommend this place to stay in Kandy- all staff were amazing . Thank you for looking after us so well .
Belinda
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was well located and a beautiful hotel in the public areas but my room was very plain and problems as noted and more expensive than an amazing hotel the next two nights. Also no menu on website so I just bought groceries and ate in my room
Phillipa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Read More
Shiranthi
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Diwin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Colonial architecture and grandeur, Friendly staff,
Doug
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Great location for walking. Great Lake nearby. Excellent staff
Frank
2.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
david
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Ahmadreza
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Staff was friendly But we have red bugs in bed It s very bad
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Read More
GEORGE
6.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Sara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Good looking & spacious rooms & friendly staff ,
Rod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
CHAMATH
4.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Amazing, great service, good location. Would stay again if I went back.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Suisse

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Suisse

Traveloka (1)
Other sources (68)
7.2
Pleasant
From 68 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Suisse

Number of reviews per page
20
40
Top reviews
Simone
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Sidath was our waiter and made our stay so special - he was wonderful. X Jeethm- looked after our every need by the pool . He was very attentive and pool was sparkling clean . Highly recommend this place to stay in Kandy- all staff were amazing . Thank you for looking after us so well .
Belinda
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was well located and a beautiful hotel in the public areas but my room was very plain and problems as noted and more expensive than an amazing hotel the next two nights. Also no menu on website so I just bought groceries and ate in my room
Phillipa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Read More
Shiranthi
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Diwin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Colonial architecture and grandeur, Friendly staff,
Doug
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Great location for walking. Great Lake nearby. Excellent staff
Frank
2.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
david
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Ahmadreza
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Staff was friendly But we have red bugs in bed It s very bad
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Read More
GEORGE
6.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Sara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Good looking & spacious rooms & friendly staff ,
Rod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
CHAMATH
4.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Amazing, great service, good location. Would stay again if I went back.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.
Read More
Number of reviews per page
20
40