Shangri-La Hambantota

Resorts
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8.6
/10
Very Good
144 reviews

What Guests Say About Their Stay

Deepak

10.0
/ 10
Good property for a holiday with kids. The activities like trapeze, zipline etc were good for teens and pre teens. Akash, Pushpita and others do a great job with managing the activities. The kids club is good for the little ones. The staff at the front office, pool and restaurants is excellent. The beach access is good. The property has 3 pools ( kids, family and adults). There are multiple restaurants and bars within the property serving pan asian, continental , local and indian cuisine. The food we tried was good, specially local cuisine like kottu and even the asian food. You can book excursions like a trip to the national park or the bird park which are not very far from the property. The icing on the cake were the peacocks which you can spot throughout the property. I do not play golf but the golf course looked good as well. Overall a nice property with something for all age groups.

Ruvin Dilshan Conganige

10.0
/ 10
Excellent place and amazing food . Most importantly the service provided by the staff was top notch

Tahmina

10.0
/ 10
The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive
In the Area
See Map
Sittarakala Estate, Shangri-La Mawatha, Chithragala, Hambantota, Southern, Sri Lanka, 82100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Hambantota is located in area / city Hambantota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Hambantota

Sittarakala Estate, Shangri-La Mawatha, Chithragala, Hambantota, Southern, Sri Lanka, 82100
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Lobby Shangri-La Hambantota
Lobby 2 Shangri-La Hambantota

Discover More About Shangri-La Hambantota

General


Near Shangri-La's Golf and Country Club

Location


When you stay at Shangri-La Hambantota in Hambantota, you'll be on the beach and steps from Shangri-La's Golf and Country Club. This beach resort is 4.3 mi (7 km) from Dry Zone Botanical Garden and 6.9 mi (11.2 km) from Ussangoda National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Shangri-La's Golf and Country Club - 0.1 km / 0.1 mi
Dry Zone Botanical Garden - 7 km / 4.3 mi
Ussangoda National Park - 11.2 km / 6.9 mi
Kalamatiya Bird Sanctuary - 13.6 km / 8.5 mi
Birds Park - 14.7 km / 9.1 mi
Hambantota Beach - 16.2 km / 10.1 mi
Ramba Raja Maha Viharaya - 20.5 km / 12.7 mi
Ridiyagama Safari Park - 21 km / 13 mi
Kalametiya Bird Sanctuary - 21.1 km / 13.1 mi
Bundala National Park - 21.4 km / 13.3 mi
Nine Temples - 21.6 km / 13.4 mi
Kahandamodara Beach - 21.8 km / 13.5 mi
Kalametiya Fishery Harbour - 21.9 km / 13.6 mi
Bundala National Park - 22.5 km / 14 mi
Rekawa Beach - 29.8 km / 18.5 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Bojun Hala, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 274 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

All facilities in Shangri-La Hambantota

Entertainment Facility Shangri-La Hambantota
Entertainment Facility
Functional Hall Shangri-La Hambantota
Functional Hall
Common Space Shangri-La Hambantota
Common Space
Lobby Shangri-La Hambantota
Lobby
Accommodation Services Shangri-La Hambantota
Accommodation Services

Things to Do

  • Outdoor pool
  • Garden
  • Outdoor facilities
  • Beach towel
  • Health club
  • Library
  • Beach umbrella
  • Spa
  • Sauna
  • Steam room
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf
  • Golf practice
  • Archery
  • Golf course
  • Beach volleyball
  • Volleyball
  • Billiard

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Vegetarian meal
  • Snack bar

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Family-friendly Facilities

  • Kids club
  • Children pool

Public Facilities

  • Elevator
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Hambantota

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Hambantota
274
Number of floors in Shangri-La Hambantota
4
Another facilities in Shangri-La Hambantota
Outdoor pool, Garden, Outdoor facilities, Beach towel, Health club

Frequently asked question in Shangri-La Hambantota

What are available facilities at Shangri-La Hambantota?
There are top facilites at Shangri-La Hambantota such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hambantota?
The standard check-in time at Shangri-La Hambantota is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
Does Shangri-La Hambantota provide breakfast?
Yes, Shangri-La Hambantota provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Hambantota?
Shangri-La Hambantota is a 5.0-star hotel.
How many floors does Shangri-La Hambantota have?
Shangri-La Hambantota has 4 floors.
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More Reviews from Other Guests in Shangri-La Hambantota

8.6
Very Good
From 144 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Shangri-La Hambantota

Number of reviews per page
20
40
Top reviews
Deepak
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good property for a holiday with kids. The activities like trapeze, zipline etc were good for teens and pre teens. Akash, Pushpita and others do a great job with managing the activities. The kids club is good for the little ones. The staff at the front office, pool and restaurants is excellent. The beach access is good. The property has 3 pools ( kids, family and adults). There are multiple restaurants and bars within the property serving pan asian, continental , local and indian cuisine. The food we tried was good, specially local cuisine like kottu and even the asian food. You can book excursions like a trip to the national park or the bird park which are not very far from the property. The icing on the cake were the peacocks which you can spot throughout the property. I do not play golf but the golf course looked good as well. Overall a nice property with something for all age groups.
Read More
Suresh
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!
Read More
Adam
icon-with Children
with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There are positives and negatives about this hotel. First, the positives: the staff are friendly and helpful, and some of the amenities are good. For example, there is a good games room, and the pools are quite good (the water is a little dirty though). The buffet in the evening is a good option, the other restaurants not so much. There is a welcome happy hour for cocktails.. There is quite a lot of wildlife around the hotel (monkey’s , various birds, lizards), which is interesting. The negatives: the service in some of the catering facilities is almost ridiculously slow. There is no orange juice at breakfast, and the other available juices are poor. The breakfast in general is not quite up to the standards of some other Shangri-La hotels (although it is not bad). The property overall is slightly run down and the rooms could do with some refurbishment. A coffee machine in the rooms, with fresh milk in the fridge, would be desirable. If you are to visit Hambantota and are travelling from Colombo airport, choose a good and reliable car service, although not the one offered by the hotel, which is priced multiple times higher than other available options. I would recommend a visit to Hambantota and Shangri-La overall, though, if only for the chance of seeing wild elephants walking down the road.
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Kevin
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall, a great experience, staff were very helpful and accommodating for every need. The main returns and al la carte restaurants were very good quality. The only recommendation that prevented 5 star rating was the quality/strength of wifi available
Kyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff vibe: very attentive to needs and welcoming.
Barbara
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The resort looks a bit outdated, and some things we were interested in which were offered like for example henna painting for kids or mango sticky rice on the menu were not available.. which was disappointing. The staff was kind and rooms clean.
daljeet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely resort with beautiful beach. The rooms were nice and spacious and clean. The staff on the whole were friendly though more staff needed at breakfast to clear used plates, refill glasses and show you to a table and explain the layout of foods.
Faisal
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

- Initial impressions were good. We were nicely attended by “Mr. Insaf” and given our choice of rooms. He volunteered to offer his number WhatsApp for any requests. Unfortunately, he never picked our calls and never answered our messages (until now). - Rooms are well built, but old and tired. Insects everywhere. Even the table lamps are filled with dead ones that seem to have never been cleaned/removed. TV variety is not bad. Size is good (even with our extra bed). - Golf range is great with good value. - They have two spa options; the Balinese one we tried was super good and relaxing. Highly recommended. - Breakfast buffet was a nightmare. Very cheap variety and presentation (glad we didn’t book the full board!). - Ulpatha Restaurant: Highly recommended. Thank you “Vihanga”. - Duty Manager “Lekmal” was terrible. Very limited space here. Details of incident in another review platform. ** My overall assessment of the hotel: if you find it at the prices of 3-star hotels, go for it. If not, avoid.
Read More
neha
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Check-in took very long Room was great Staff was nice but ineffective with service Buffet was chaotic Hotel was dirty Drinks were watered-down
Krishnan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

resort facilities
Ruvin Dilshan Conganige
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent place and amazing food . Most importantly the service provided by the staff was top notch
Gursimrut
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This should not be 5* property. The welcome was awful, and not at all welcoming for a Shangri-la. We were not even walked to our room! The outside of the property is dated too. The reservation/lobby staff overall were awful, not welcoming at all despite it being a 5* accomodation. The sauna/spa was at an extra cost and the pool staff would only provide towels when asked. The WiFi throughout the hotel is very poor. Around the property, there is nothing and a tuk/car is required. It feels if you are a local, you are well looked after, which is a shame. Ultimately, a very disappointing stay in what we thought was supposed to be an amazing hotel. The food however was very good as were all the restaurant staff, and up to the standard of 5* hotel. Wouldn't come back.
Read More
Tahmina
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive
Mailvaganam
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Yes
Malwila
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room was full of insects; very old fittings; the doors and safety deposit box were not working; this property need upgrades. No plugs in the washroom. The staff were excellent and the location is excellent
Chandi
icon-Family
Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Everything was excellent
Chandi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The food and the staff was amazing
Wijitha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

After paying premium price if you need to use the SPA or Jacuzzi you need to book 15-30 minutes early and they charge Rs 7000/ per session 15 minutes. Didn’t think it was worth.
Christina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

One room wasn’t ready on check-in and it was an extremely busy weekend, but the hotel gave us a free buffet dinner and late checkout as compensation. Lovely hotel, pools, and staff always friendly and attentive!
Nandana Lalith
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall good experience. Customer service was excellent though check in was bit delayed in one of the rooms we booked. Good spread of delicious food. Just need to mention Chathurya works at the main restaurant was excellent in customer service. This young girl is doing a great job.
Number of reviews per page
20
40

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Lobby 4 Shangri-La Hambantota

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 144 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Hambantota

Number of reviews per page
20
40
Top reviews
Deepak
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good property for a holiday with kids. The activities like trapeze, zipline etc were good for teens and pre teens. Akash, Pushpita and others do a great job with managing the activities. The kids club is good for the little ones. The staff at the front office, pool and restaurants is excellent. The beach access is good. The property has 3 pools ( kids, family and adults). There are multiple restaurants and bars within the property serving pan asian, continental , local and indian cuisine. The food we tried was good, specially local cuisine like kottu and even the asian food. You can book excursions like a trip to the national park or the bird park which are not very far from the property. The icing on the cake were the peacocks which you can spot throughout the property. I do not play golf but the golf course looked good as well. Overall a nice property with something for all age groups.
Read More
Suresh
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!
Read More
Adam
icon-with Children
with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There are positives and negatives about this hotel. First, the positives: the staff are friendly and helpful, and some of the amenities are good. For example, there is a good games room, and the pools are quite good (the water is a little dirty though). The buffet in the evening is a good option, the other restaurants not so much. There is a welcome happy hour for cocktails.. There is quite a lot of wildlife around the hotel (monkey’s , various birds, lizards), which is interesting. The negatives: the service in some of the catering facilities is almost ridiculously slow. There is no orange juice at breakfast, and the other available juices are poor. The breakfast in general is not quite up to the standards of some other Shangri-La hotels (although it is not bad). The property overall is slightly run down and the rooms could do with some refurbishment. A coffee machine in the rooms, with fresh milk in the fridge, would be desirable. If you are to visit Hambantota and are travelling from Colombo airport, choose a good and reliable car service, although not the one offered by the hotel, which is priced multiple times higher than other available options. I would recommend a visit to Hambantota and Shangri-La overall, though, if only for the chance of seeing wild elephants walking down the road.
Read More
Kevin
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall, a great experience, staff were very helpful and accommodating for every need. The main returns and al la carte restaurants were very good quality. The only recommendation that prevented 5 star rating was the quality/strength of wifi available
Kyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff vibe: very attentive to needs and welcoming.
Barbara
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The resort looks a bit outdated, and some things we were interested in which were offered like for example henna painting for kids or mango sticky rice on the menu were not available.. which was disappointing. The staff was kind and rooms clean.
daljeet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely resort with beautiful beach. The rooms were nice and spacious and clean. The staff on the whole were friendly though more staff needed at breakfast to clear used plates, refill glasses and show you to a table and explain the layout of foods.
Faisal
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

- Initial impressions were good. We were nicely attended by “Mr. Insaf” and given our choice of rooms. He volunteered to offer his number WhatsApp for any requests. Unfortunately, he never picked our calls and never answered our messages (until now). - Rooms are well built, but old and tired. Insects everywhere. Even the table lamps are filled with dead ones that seem to have never been cleaned/removed. TV variety is not bad. Size is good (even with our extra bed). - Golf range is great with good value. - They have two spa options; the Balinese one we tried was super good and relaxing. Highly recommended. - Breakfast buffet was a nightmare. Very cheap variety and presentation (glad we didn’t book the full board!). - Ulpatha Restaurant: Highly recommended. Thank you “Vihanga”. - Duty Manager “Lekmal” was terrible. Very limited space here. Details of incident in another review platform. ** My overall assessment of the hotel: if you find it at the prices of 3-star hotels, go for it. If not, avoid.
Read More
neha
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Check-in took very long Room was great Staff was nice but ineffective with service Buffet was chaotic Hotel was dirty Drinks were watered-down
Krishnan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

resort facilities
Ruvin Dilshan Conganige
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent place and amazing food . Most importantly the service provided by the staff was top notch
Gursimrut
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This should not be 5* property. The welcome was awful, and not at all welcoming for a Shangri-la. We were not even walked to our room! The outside of the property is dated too. The reservation/lobby staff overall were awful, not welcoming at all despite it being a 5* accomodation. The sauna/spa was at an extra cost and the pool staff would only provide towels when asked. The WiFi throughout the hotel is very poor. Around the property, there is nothing and a tuk/car is required. It feels if you are a local, you are well looked after, which is a shame. Ultimately, a very disappointing stay in what we thought was supposed to be an amazing hotel. The food however was very good as were all the restaurant staff, and up to the standard of 5* hotel. Wouldn't come back.
Read More
Tahmina
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive
Mailvaganam
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Yes
Malwila
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room was full of insects; very old fittings; the doors and safety deposit box were not working; this property need upgrades. No plugs in the washroom. The staff were excellent and the location is excellent
Chandi
icon-Family
Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Everything was excellent
Chandi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The food and the staff was amazing
Wijitha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

After paying premium price if you need to use the SPA or Jacuzzi you need to book 15-30 minutes early and they charge Rs 7000/ per session 15 minutes. Didn’t think it was worth.
Christina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

One room wasn’t ready on check-in and it was an extremely busy weekend, but the hotel gave us a free buffet dinner and late checkout as compensation. Lovely hotel, pools, and staff always friendly and attentive!
Nandana Lalith
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall good experience. Customer service was excellent though check in was bit delayed in one of the rooms we booked. Good spread of delicious food. Just need to mention Chathurya works at the main restaurant was excellent in customer service. This young girl is doing a great job.
Number of reviews per page
20
40