What do past guests say about Alex Lake Zürich?

Alex Lake Zürich is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Alex Lake Zürich

Name: Alex Lake Zürich
Address: Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800, Seestrasse 182, Kanton Zürich, 8800, Switzerland
Rating: 9.4

Hotels

9.4

/10

Exceptional

116 reviews

What Guests Say About Their Stay

Adam

10.0

/ 10

Fantastic venue and staff. Food was incredible and all were very welcoming. Support with transport, entertainment and landmarks from Silvana, Michael, Benet and Sala. All a credit to Alex Lake and made the visit thoroughly worth it and enjoyable.

Navneet

10.0

/ 10

Beautiful luxurious property right by the lake in a beautiful town. 9 mins from Zurich on train. Staff is excellent . Very children friendly with toys in room. Worth every Penny

Marufa

10.0

/ 10

I recently had the pleasure of staying at Alex Lake Zürich, and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment I arrived, I was welcomed with warm smiles and attentive service that made me feel right at home. The staff here are exceptional—friendly, professional, and always going above and beyond to ensure every guest has a wonderful stay. Whether it was the front desk team, the housekeeping staff, or the servers at the restaurant, everyone was attentive and genuinely cared about my comfort. Speaking of the restaurant, the food is absolutely divine. Every meal was a delight, with fresh ingredients, beautifully plated dishes, and flavors that left me wanting more. The breakfast buffet in particular was a highlight, offering a great variety of options to suit every taste. The service at Alex Lake Zürich is second to none. Every request was handled promptly and with a smile, making my stay seamless and relaxing. The hotel itself is stunning—impeccably clean, with modern, stylish décor and a tranquil lakeside setting. My room was spotless, spacious, and incredibly comfortable, with breathtaking views of Lake Zürich. Overall, Alex Lake Zürich is the epitome of hospitality. Everything here is perfect—from the warm, welcoming staff to the delicious food, exceptional service, and pristine cleanliness. I can’t recommend it highly enough and can’t wait to return!

In the Area

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Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Near Lindt & Sprüngli Chocolateria

Available Room Types in Alex Lake Zürich

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What's around Alex Lake Zürich

Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800

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General

Near Lindt & Sprüngli Chocolateria

Location

A stay at Alex Lake Zürich places you in the heart of Thalwil, a 2-minute drive from Lindt & Sprüngli Chocolateria and 11 minutes from Bahnhofstrasse. This luxury hotel is 5.5 mi (8.9 km) from Fraumuenster and 5.7 mi (9.2 km) from Kunsthaus Zurich.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lindt & Sprüngli Chocolateria - 2.3 km / 1.5 mi
Thomas Mann Wohnhaus - 3.9 km / 2.4 mi
Sihlwald Wilderness Park Zurich - 4.4 km / 2.7 mi
Zürcher Museums-Bahn - 4.6 km / 2.9 mi
Rote Fabrik - 5.5 km / 3.4 mi
Mythenquai Beach - 6.4 km / 4 mi
Belvoir Park - 6.8 km / 4.2 mi
Museum Rietberg - 7.6 km / 4.7 mi
FIFA World Football Museum - 7.8 km / 4.8 mi
Buerkliplatz - 8 km / 5 mi
Bahnhofstrasse - 8.4 km / 5.2 mi
Kongresshaus Zürich - 8.5 km / 5.3 mi
Albispass - 8.5 km / 5.3 mi
Bellevue Square - 8.5 km / 5.3 mi
Tonhalle Zurich - 8.5 km / 5.3 mi

The nearest major airport is Zurich Airport (ZRH) - 38.8 km / 24.1 mi

Facilities

Take advantage of recreational opportunities offered, including a sauna, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.

Business Facilities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining

Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Alex Lake Zürich

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Picnic area
Garden
Fitness center
Spa
Sauna
Steam room

Transportation

Limited parking
Storage
Valet parking
Bicycle rental

General

Smoking area
Parking
Terrace

Public Facilities

Safety deposit box
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Business facilities
Business center

Food and Drinks

Breakfast
Snack bar

Accessibilty

Disabled access friendly
Accessible parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Alex Lake Zürich

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 9:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Fee for full breakfast: approximately CHF 50 per person
Self parking fee: CHF 25 per day
Valet parking fee: CHF 25 per day
Pet fee: CHF 35 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, EarthCheck, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Alex Lake Zürich	44
Another facilities in Alex Lake Zürich	Picnic area, Garden, Fitness center, Spa, Sauna

Frequently asked question in Alex Lake Zürich

What are available facilities at Alex Lake Zürich?

There are top facilites at Alex Lake Zürich such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Alex Lake Zürich?

The standard check-in time at Alex Lake Zürich is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Alex Lake Zürich provide breakfast?

Yes, Alex Lake Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Alex Lake Zürich?

Alex Lake Zürich is a 5.0-star hotel.

How many rooms are available at Alex Lake Zürich?

Alex Lake Zürich has 44 rooms in total.

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More Reviews from Other Guests in Alex Lake Zürich

Overall Ratings & Reviews Alex Lake Zürich

Other sources (116)

9.4

Exceptional

From 116 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.2

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Traveler Reviews Alex Lake Zürich

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Top reviews

Gale

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay

Manuel

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

This is the perfect hotel for a relaxing vacation.

Lisa

Friends and Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Claudia

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Large room, nice view, very good breakfast.

Corie

Leisure

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

The Alex Lake is a high end property. My room was spacious, clean and modern and offered a great view of the lake. The hotel restaurant's truffle ravioli was awesome. The staff's courtesy was fair; I had a difficult time getting logistical information from them. In addition and, in contrast to what is on the internet, I was disappointed in the hotel's proximity to the city train and also the availability of its boat shuttle into the city or sister restaurants. I selected this hotel in part for these reasons but found both to be not as accessible as advertised. Due to the boat's odd schedule, I was not able to use that amenity at all. While I would stay there again on a future visit to Zurich, I would consider other options first.

Barbara Kennedy

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

While the location and service/staff was outstanding, they gave us terrible room below ground level.

Adam

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Navneet

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Beautiful luxurious property right by the lake in a beautiful town. 9 mins from Zurich on train. Staff is excellent . Very children friendly with toys in room. Worth every Penny

KAMLESH

Business with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

GREAT VIEW, GREAT SERVICE.. ALWAYS WILL STAY THERE WHEN IN ZURICH....

Marufa

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Myriam

Business

10.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

It was great

Shaye Michael

Leisure with Partner

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

An absolute gem of a hotel. The Alex delivers it all: An attentive an accommodating staff, clean and spacious rooms, excellent location just outaide of the city (but a 5-10 minute walk to the train station) great views overlooking the lake, i could go on. Will definitely be staying here again when i come back to Switzerland.

Ronald

Leisure with Partner

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Amazing :-) loved the property, great restaurant, awesome boat to town and Widder Restaurant. Looking forward to our return soon!

Andrew

10.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Wonderful hotel, and exceptional food and service.

Jorge

Leisure with Partner

10.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

Loved everything about the room. The view, decor, spaciousness and cleanliness. The only flaw is that there was no option for Netflix

Anna

Business and Leisure Family

10.0

/10

Reviewed 138 week(s) ago

Expedia Group verified review

Beautiful views, friendly staff and quiet environment with spacious rooms.

Casey

Leisure with Partner

10.0

/10

Reviewed 140 week(s) ago

Expedia Group verified review

Absolutely beautiful in every way!

Alla

10.0

/10

Reviewed 141 week(s) ago

Expedia Group verified review

Great staff

Verified traveler

Friends and Family

10.0

/10

Reviewed 144 week(s) ago

Hotels.com verified review

Super friendly staff, very modern and clean room with a stunning view over Lake Zürich. Naturally a bit high-priced, but you definitely get what you pay for: it's a luxury hotel and you receive first-class treatment. Excellent breakfast buffet. The neighborhood is beautiful, quiet, and walkable, with a simple but great Italian restaurant within a five-minute walking distance if you do not want to dine at the hotel.

Devin

10.0

/10

Reviewed 145 week(s) ago

Expedia Group verified review

Beautiful hotel and a friendly staff. Everything is well maintained and up to date. Would stay again!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.