What do past guests say about Alex Lake Zürich?

Alex Lake Zürich is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Alex Lake Zürich

Name: Alex Lake Zürich
Address: Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800, Seestrasse 182, Kanton Zürich, 8800, Switzerland
Rating: 9.4

Hotels

9.4

/10

Exceptional

116 reviews

What Guests Say About Their Stay

Adam

10.0

/ 10

Fantastic venue and staff. Food was incredible and all were very welcoming. Support with transport, entertainment and landmarks from Silvana, Michael, Benet and Sala. All a credit to Alex Lake and made the visit thoroughly worth it and enjoyable.

Navneet

10.0

/ 10

Beautiful luxurious property right by the lake in a beautiful town. 9 mins from Zurich on train. Staff is excellent . Very children friendly with toys in room. Worth every Penny

Marufa

10.0

/ 10

I recently had the pleasure of staying at Alex Lake Zürich, and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment I arrived, I was welcomed with warm smiles and attentive service that made me feel right at home. The staff here are exceptional—friendly, professional, and always going above and beyond to ensure every guest has a wonderful stay. Whether it was the front desk team, the housekeeping staff, or the servers at the restaurant, everyone was attentive and genuinely cared about my comfort. Speaking of the restaurant, the food is absolutely divine. Every meal was a delight, with fresh ingredients, beautifully plated dishes, and flavors that left me wanting more. The breakfast buffet in particular was a highlight, offering a great variety of options to suit every taste. The service at Alex Lake Zürich is second to none. Every request was handled promptly and with a smile, making my stay seamless and relaxing. The hotel itself is stunning—impeccably clean, with modern, stylish décor and a tranquil lakeside setting. My room was spotless, spacious, and incredibly comfortable, with breathtaking views of Lake Zürich. Overall, Alex Lake Zürich is the epitome of hospitality. Everything here is perfect—from the warm, welcoming staff to the delicious food, exceptional service, and pristine cleanliness. I can’t recommend it highly enough and can’t wait to return!

In the Area

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Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Alex Lake Zürich is a hotel is located at Thalwil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Alex Lake Zürich

Seestrasse 182, Thalwil, Bezirk Horgen, Kanton Zürich, Switzerland, 8800

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Location

Alex Lake Zürich is a hotel is located at Thalwil.

About Alex Lake Zürich

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Alex Lake Zürich exclusively for you.

Alex Lake Zürich is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Alex Lake Zürich.

All facilities in Alex Lake Zürich

Others

Things to Do

Picnic area
Garden
Spa
Sauna
Steam room

Public Facilities

Others
Restaurant
Safety deposit box
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
24-hour Receptionist
Concierge

General

Parking
Smoking area
Parking (surcharge)
Terrace

Food and Drinks

Bar
Breakfast
Snack bar

Business Facilities

Meeting facilities
Business center

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Alex Lake Zürich

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately CHF 50 for adults and CHF 12.50 for children
Self parking fee: CHF 25 per day
Valet parking fee: CHF 25 per day
Pet fee: CHF 35 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Alex Lake Zürich	44
Another facilities in Alex Lake Zürich	Picnic area, Garden, Spa, Sauna, Steam room

Frequently asked question in Alex Lake Zürich

What are available facilities at Alex Lake Zürich?

There are top facilites at Alex Lake Zürich such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Alex Lake Zürich?

The standard check-in time at Alex Lake Zürich is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Alex Lake Zürich provide breakfast?

Yes, Alex Lake Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Alex Lake Zürich?

Alex Lake Zürich is a 5.0-star hotel.

How many rooms are available at Alex Lake Zürich?

Alex Lake Zürich has 44 rooms in total.

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More Reviews from Other Guests in Alex Lake Zürich

Overall Ratings & Reviews Alex Lake Zürich

Other sources (116)

9.4

Exceptional

From 116 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.2

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Traveler Reviews Alex Lake Zürich

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Top reviews

Manuel

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This is the perfect hotel for a relaxing vacation.

Lisa

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Claudia

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Large room, nice view, very good breakfast.

Corie

Leisure

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The Alex Lake is a high end property. My room was spacious, clean and modern and offered a great view of the lake. The hotel restaurant's truffle ravioli was awesome. The staff's courtesy was fair; I had a difficult time getting logistical information from them. In addition and, in contrast to what is on the internet, I was disappointed in the hotel's proximity to the city train and also the availability of its boat shuttle into the city or sister restaurants. I selected this hotel in part for these reasons but found both to be not as accessible as advertised. Due to the boat's odd schedule, I was not able to use that amenity at all. While I would stay there again on a future visit to Zurich, I would consider other options first.

Barbara Kennedy

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

While the location and service/staff was outstanding, they gave us terrible room below ground level.

Adam

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Navneet

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful luxurious property right by the lake in a beautiful town. 9 mins from Zurich on train. Staff is excellent . Very children friendly with toys in room. Worth every Penny

KAMLESH

Business with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

GREAT VIEW, GREAT SERVICE.. ALWAYS WILL STAY THERE WHEN IN ZURICH....

Marufa

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Myriam

Business

10.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

It was great

Shaye Michael

Leisure with Partner

10.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

An absolute gem of a hotel. The Alex delivers it all: An attentive an accommodating staff, clean and spacious rooms, excellent location just outaide of the city (but a 5-10 minute walk to the train station) great views overlooking the lake, i could go on. Will definitely be staying here again when i come back to Switzerland.

Ronald

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Amazing :-) loved the property, great restaurant, awesome boat to town and Widder Restaurant. Looking forward to our return soon!

Andrew

10.0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Wonderful hotel, and exceptional food and service.

Jorge

Leisure with Partner

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Loved everything about the room. The view, decor, spaciousness and cleanliness. The only flaw is that there was no option for Netflix

Anna

Business and Leisure Family

10.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

Beautiful views, friendly staff and quiet environment with spacious rooms.

Casey

Leisure with Partner

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

Absolutely beautiful in every way!

Alla

10.0

/10

Reviewed 134 week(s) ago

Expedia Group verified review

Great staff

Verified traveler

Friends and Family

10.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Super friendly staff, very modern and clean room with a stunning view over Lake Zürich. Naturally a bit high-priced, but you definitely get what you pay for: it's a luxury hotel and you receive first-class treatment. Excellent breakfast buffet. The neighborhood is beautiful, quiet, and walkable, with a simple but great Italian restaurant within a five-minute walking distance if you do not want to dine at the hotel.

Devin

10.0

/10

Reviewed 138 week(s) ago

Expedia Group verified review

Beautiful hotel and a friendly staff. Everything is well maintained and up to date. Would stay again!

Anna

Leisure Family

10.0

/10

Reviewed 139 week(s) ago

Expedia Group verified review

This was perhaps one of the loveliest hotels I've stayed in, and that is saying a lot. The staff were so very welcoming, attended to every need and wish. They have a boat to take you to/from downtown Zurich, which we highly recommend. The local ferries tour often around the lake also if you are looking to see more of the lake, as well as a more affordable option. The food was ⭐️🌟⭐️🌟! However, it is expensive, but excellent also! The spa is lovely, they have paddle boards to use, as well as bicycles. Our family had such a lovely stay there!!! You must at least stop there for a cocktail or bite to eat if in the area and not in need of a room.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.