Grand Hotel Zermatterhof

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9.8
/10
Exceptional
402 reviews

What Guests Say About Their Stay

bulent

10.0
/ 10
spectacular upscale hotel everything was swiss perfection amazing breakfast wonderful new spa lovely horse car

Deborah

10.0
/ 10
Fabulous stay in Zermatt!! Everything was handled so well at this hotel! We were met at the train by Carlos who took care of everything! Check in was wonderful. The front desk staff were so personable and professional. Room was spacious; amenities well provided. Breakfast is very good. Piano player is such a nice addition. View of the Matterhorn while we ate. Singer in the bar in the afternoon is very good. Ate in the bar and Say Cheese. Very good staff and food. Easy to walk to countless other restaurants and stores. This is a fabulous hotel. Worth every penny. Would come back to Zermatt just to stay here!! Thank you for a great experience!

Elizabeth

10.0
/ 10
The wind moved the window door outside my room and my view was cut in half. That is only thing. Overall this place is good, got the customers service that others hotels don’t have.
In the Area
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Bahnhofstrasse 55, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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This accommodation offers:
Indoor pool
Steam room
Bicycle rental
Laundry service
Luggage storage
Elevator
Fitness center
Train station pickup
Business facilities
Grand Hotel Zermatterhof is a hotel is located at Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Grand Hotel Zermatterhof
Lobby 2 Grand Hotel Zermatterhof

Discover More About Grand Hotel Zermatterhof

General
Near Zermatt–Sunnegga Funicular Gondola

Location
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Matterhorn Museum - 0.1 km / 0.1 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
Kirchbrücke - 0.3 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular Gondola - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 0.7 km / 0.5 mi
Zermatt - Furi Ski Lift - 0.8 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
Riffelberg Express Gondola - 2.9 km / 1.8 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Zurich Airport (ZRH) - 263.3 km / 163.6 mi

The preferred airport for Grand Hotel Zermatterhof is Zurich Airport (ZRH).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.

Dining
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grand Hotel Zermatterhof

Facility

  • Indoor pool
  • Steam room
  • Bicycle rental
Swimming Pool Grand Hotel Zermatterhof
Swimming Pool
Entertainment Facility Grand Hotel Zermatterhof
Entertainment Facility
Common Space Grand Hotel Zermatterhof
Common Space
Lobby Grand Hotel Zermatterhof
Lobby
Accommodation Services Grand Hotel Zermatterhof
Accommodation Services

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Area shuttle with surcharge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Terrace

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Ski storage
  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Indoor pool
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Safety deposit box

Shuttle Service

  • Train station pickup

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Grand Hotel Zermatterhof

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Zermatterhof
69
Number of floors in Grand Hotel Zermatterhof
5
Another facilities in Grand Hotel Zermatterhof
Buffet breakfast, Breakfast, Snack bar, Bicycle rental, Area shuttle with surcharge

Frequently asked question in Grand Hotel Zermatterhof

What is normal check-in & check-out time at Grand Hotel Zermatterhof?
The standard check-in time at Grand Hotel Zermatterhof is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Zermatterhof provide breakfast?
Yes, Grand Hotel Zermatterhof provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Zermatterhof?
Grand Hotel Zermatterhof is a 5.0-star hotel.
How many floors does Grand Hotel Zermatterhof have?
Grand Hotel Zermatterhof has 5 floors.
How many rooms are available at Grand Hotel Zermatterhof?
Grand Hotel Zermatterhof has 69 rooms in total.
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More Reviews from Other Guests in Grand Hotel Zermatterhof

9.8
Exceptional
From 401 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.6

Service and Facilites

9.8

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Traveler Reviews Grand Hotel Zermatterhof

Number of reviews per page
20
40
Top reviews
Philip
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

An excellent hotel. Our stay was special in all regards.
bulent
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

spectacular upscale hotel everything was swiss perfection amazing breakfast wonderful new spa lovely horse car
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fabulous stay in Zermatt!! Everything was handled so well at this hotel! We were met at the train by Carlos who took care of everything! Check in was wonderful. The front desk staff were so personable and professional. Room was spacious; amenities well provided. Breakfast is very good. Piano player is such a nice addition. View of the Matterhorn while we ate. Singer in the bar in the afternoon is very good. Ate in the bar and Say Cheese. Very good staff and food. Easy to walk to countless other restaurants and stores. This is a fabulous hotel. Worth every penny. Would come back to Zermatt just to stay here!! Thank you for a great experience!
Read More
Elizabeth
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The wind moved the window door outside my room and my view was cut in half. That is only thing. Overall this place is good, got the customers service that others hotels don’t have.
Marina
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful property Impeccable service
Kazuya
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This stay was one of the best experiences I've had at many hotels in the last 30 years. The room was well kept clean and quiet. All staffs were very friendly and helpful. This was my first travel to Switzerland Alps area and noticed all villages had numerous flies flying around. But this hotel seemed making efforts to reduce their exposures to guests.
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Carolina
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great staff and facilities. My family had a great time.
Julian
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our stay at the Grand Hotel Zermatterhof was exceptional from start to finish. The location is absolutely ideal—right in the heart of Zermatt, making it easy to explore everything on foot. One of the highlights was the beautiful outdoor bar, perfect for relaxing with a drink while taking in the stunning surroundings. The hotel’s convenient ride service made getting around town effortless, especially with luggage or after a long day out. What truly set the experience apart, though, was the warm and attentive staff, who made us feel welcome at every turn. A perfect blend of luxury, comfort, and genuine hospitality.
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Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is first class and the staff are even better. Truly special place
David
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel and service were first class. Staff were very helpful and courteous.
Robert
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Absolutely perfect in every aspect. Staff were amazing, location is the best, the spa is gorgeous. A real treat to stay in such a meticulously maintained historic hotel. 5 stars +
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing hotel
Max R
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Beautiful place
Luke
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!
Marcelo
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing Hotel & Staff
Chris
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Absolutely unforgettable doesn’t even begin to cover our stay at Hotel Zermatterhof. From the moment we arrived, the staff went above and beyond in every possible way, warm, attentive, and genuinely caring. Nothing was ever too much trouble at any time, no matter how small the request. The level of service was simply exceptional and made us feel truly special throughout our stay. The facilities are outstanding: elegant, immaculately maintained, and perfectly designed for both comfort and relaxation. Every detail reflects quality and thoughtfulness, creating an atmosphere of effortless luxury. The location is nothing short of breathtaking. Set in the heart of Zermatt and surrounded by stunning Alpine scenery, it felt like stepping into a postcard, especially at Christmas. We were lucky enough to experience a truly magical Swiss Christmas, complete with snow-dusted mountains, festive charm, and an atmosphere that felt straight out of a fairytale. We honestly couldn’t have asked for more. The Zermatterhof didn’t just meet expectations, it exceeded them in every way. A flawless experience and a hotel we will treasure forever and absolutely return to.
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Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Perfection and beauty.
FABIANE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.
MARCO
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The staff was excellent
Terri
icon-
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world
Number of reviews per page
20
40

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Exterior 4 Grand Hotel Zermatterhof

Disclaimer

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