Hotel Arte

Since there was no on site management we were unable to check out the room before paying for it. Upon entry to room the smell of cigarette smoke was unbearbly strong. Hair on sheets, vinyl floor chipped in hallway and room, dirty walls. We immediately called management to adk for a refund and they refused. We left and found another motel down the road. Travelers beware!

Limited transportation, not terribly clean, no check in or management staff on property, doesn’t look like the photos. Wouldn’t recommend

A very basic hotel near Zurich. Absolutely bare-bones furnishing (with not even a glass in the bathroom or bedroom!). The hotel bed was rather uncomfortable...making a good night's sleep difficult as well. Suitable only for highly price-conscious travelers for 1 or 2 nights. Further, the hotel seems to have very poor systems. At every step of check-in and check-out, they wanted me to pay City tax extra, which had already been paid at the time of booking. I had to call their Helpline every time to explain and then they would let me proceed.

Nice hotel, easy check in, good price quality ratio. Some car noise prevented good sleep. OK location, there's a big shop centre nearby.

Terrible room n customer service female manager insulted me when I told her there’s no ac and it’s nearly 100° outside

The hotel has no reception personnel. To enter the building from the garage, or the main entrance, you need to have a 4 digit code that should be included in the booking confirmation - this code did not come with the confirmation from expedia. The telephone at the keypad from the garage had its cord ripped out of the wall, so it was not usuable to gain entry. Once inside, you had to check-in at a terminal that required the booking code. The expedia booking code did not work. All personal information entered at time of booking had to be re-entered in order to prepare a key. Check-out at the terminal did not function. Aside from all of these difficulties, the room was ok. very basic, but comfortable bed, and good functioning shower.

Check-in automate was broken, nobody on site. Had to work with staff by phone to even get room keys including rebooting the check-in automate. In the aftermath I ended up getting charged twice for the stay because of this and hotel refused to reimburse, claiming that it is just a hold while it is clearly a double booking. Worst experience. I would strongly recommend to avoid this place. Hotel provides ear plugs as it is so loud from traffic that sleeping without is impossible.

Hotel is self-checkin. Parking is outside in the public street in front of hotel but with reserved places. Internet is good. Room has a small radiator. If you put in the machine reservation number from Hotels it do not work only with scan ID. Room was large and clean and quite good price, but would be perfect to be also breakfast included. Bed was not confortable.

Free covered car parking, Clean room and Low price. There was a reason of low price. There are no staff at the hotel.　 ebooker noticed an e-mail about the check in procedure will be sent me. but, it was nothing. We arrived the hotel, and started the check in by a machine. but, we could not get the room key, even we got a support by emergency call. Finally, a guy sent a staff to the hotel. but guy said it will take a hour. During waiting a staff, I tried to check in by the machine. I might do more than 10 times, the room key was come out. I took more than 2 hours to get in the room from arraving the hotel.

The room is nice and clean Good service for the price Convenient hotel with free car parking / Tesla Supercharger is nearby

The location is good but with limited dining options in the area. Price is fair.

Great value and close to Zurich. Also close to a local mall and fast food restaurants (Mcdonald & Burger King). The room was good, but the bed was firm and pillows were flat. Great breakfast was free!

Comfortable and clean happy stay

Nice, neat and definitely recommended

It was easy to drive to from Zurich airport. The dinner was very expensive we thought. Breakfast was included and delicious.. nice

Very nicely run hotel, at decent price.

The staff is absolutely amazing and very friendly. The room was good for our needs. There was no AC which wasn't a really big hassle while we were there. It was an easy drive into Downtown Zurich. I would stay again.

It was what we needed. Excellent parking

Very basic hotel. Facilities were clean and comfortable and staff were friendly and helpful. Very stuffy rooms though as no air con, also no facilities in rooms to make yourself a cup of tea or coffee.

The hotel decor seemed new and fresh, the facilities were quite clean, and the two front desk employees who helped me check in/out were very friendly. However, the website transit directions were inaccurate, resulting in me disembarking the bus 1km away from the hotel, so I had to lug my baggage that distance, alone at night, and using google maps. (The receptionist checking me out gave me good directions to the bus stop just around the corner from the hotel for my return to the airport.) Also, there was no mention of the front desk hours in any of the listings or booking correspondence except that one must make arrangements for times outside of those hours, but because of the bus stop snafu, I just barely made it to the hotel in time to check in (23:00 on the nose)! Due to my late arrival, every dining option in the area was already closed save for McDonald's. When I returned from McD with my takeaway dinner, I could not get back into my room because I had somehow inadvertently locked the door behind me when I left, which I still have no idea how that happened. Fortunately the night receptionist was still downstairs closing down and was able to help me, but had I been just a few minutes later and she had already left for the night, what in the world would I have done?! Lastly, there was no shower door or curtain so my short shower ended up completely flooding the bathroom and I had to use all the towels to sop up the water so that I didn't fall on the wet, slippery tile.