Hotel Bahnhof Ausserberg

Lodge
6.8
/10
Pleasant
53 reviews

What Guests Say About Their Stay

Chantal

10.0
/ 10
Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
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Verified traveler

10.0
/ 10
all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!
In the Area
See Map
Bahnhofstrasse 9, Ausserberg, Raron District, Canton du Valais, Switzerland, 3938

Main Facilities

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Restaurant
WiFi
Hotel Bahnhof Ausserberg is a accommodation is located at Ausserberg.
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What's around Hotel Bahnhof Ausserberg

Bahnhofstrasse 9, Ausserberg, Raron District, Canton du Valais, Switzerland, 3938
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Location


Hotel Bahnhof Ausserberg is a accommodation is located at Ausserberg.

About Hotel Bahnhof Ausserberg

Hotel Bahnhof Ausserberg is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Savor your favorite dishes with special cuisines from Hotel Bahnhof Ausserberg exclusively for you.

Hotel Bahnhof Ausserberg is a wise choice for travelers visiting Ausserberg.

All facilities in Hotel Bahnhof Ausserberg

Others Hotel Bahnhof Ausserberg
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Terrace

Hotel Services

  • Express check-in
  • Tours
  • Express check-out

Things to Do

  • Garden

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Bahnhof Ausserberg

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 16:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Bahnhof Ausserberg
27
Another facilities in Hotel Bahnhof Ausserberg
Others, Smoke-free area, Coffee shop, Meeting facilities, Conference room

Frequently asked question in Hotel Bahnhof Ausserberg

What are available facilities at Hotel Bahnhof Ausserberg?
There are top facilites at Hotel Bahnhof Ausserberg such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Bahnhof Ausserberg?
The standard check-in time at Hotel Bahnhof Ausserberg is starting from 16:00 - 20:00 while the latest check-out time is at Before 10:00
Does Hotel Bahnhof Ausserberg provide breakfast?
Yes, Hotel Bahnhof Ausserberg provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Bahnhof Ausserberg?
Hotel Bahnhof Ausserberg is a 2.0-star hotel.
How many rooms are available at Hotel Bahnhof Ausserberg?
Hotel Bahnhof Ausserberg has 27 rooms in total.
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More Reviews from Other Guests in Hotel Bahnhof Ausserberg

6.8
Pleasant
From 53 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Bahnhof Ausserberg

Number of reviews per page
20
40
Top reviews
Emma
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in kiosk wouldn’t give us a key. Couldn’t contact staff. Was not a smooth check in at all. Room was nothing like the pictures online. Did not enjoy our stay and left a day early
Vladimir
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property is outdated and in a very inconvenient location
Gilles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Guiet, freindly and helpful
Marc
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Read More
Donald
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Ronald
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Jenny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Read More
Shawn
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Read More
Verified traveler
10.0
/10
Reviewed 730 week(s) ago

Hotels.com verified review

all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!
Roland
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Keine Infos vor Ort
Judith
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Chantal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Vaclav
icon-with Partner
with Partner
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Mirjam
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Boden war nicht sauber. Hotel sehr geringhörig
Daniel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Helene
6.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Thomas
icon-Business
Business
6.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

N
Number of reviews per page
20
40

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Others 4 Hotel Bahnhof Ausserberg

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 53 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Bahnhof Ausserberg

Number of reviews per page
20
40
Top reviews
Emma
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in kiosk wouldn’t give us a key. Couldn’t contact staff. Was not a smooth check in at all. Room was nothing like the pictures online. Did not enjoy our stay and left a day early
Vladimir
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property is outdated and in a very inconvenient location
Gilles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Guiet, freindly and helpful
Marc
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Read More
Donald
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Ronald
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Jenny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Read More
Shawn
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Read More
Verified traveler
10.0
/10
Reviewed 730 week(s) ago

Hotels.com verified review

all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!
Roland
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Keine Infos vor Ort
Judith
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Chantal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Vaclav
icon-with Partner
with Partner
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Mirjam
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Boden war nicht sauber. Hotel sehr geringhörig
Daniel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Helene
6.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Thomas
icon-Business
Business
6.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

N
Number of reviews per page
20
40