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Hotel Basecamp
Hotels
9.4
/10
Exceptional
272 reviews
What Guests Say About Their Stay
Natalia
10.0
/ 10
I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
Barbara
10.0
/ 10
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Fredrik
10.0
/ 10
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
In the Area
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Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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What's around Hotel Basecamp
Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Hotel Basecamp is located in area / city Zermatt.
About Hotel Basecamp
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Basecamp.
Hotel Basecamp is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Basecamp is the right place to stay.
All facilities in Hotel Basecamp
Others
Things to Do
- Picnic area
- Garden
- Library
- Sauna
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Front desk
Food and Drinks
- Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Connectivity
- Free WiFi
General
- Fireplace in lobby
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Basecamp
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: CHF 10 per pet, per day
- Early check-in fee: CHF 35 (subject to availability)
- Late check-out fee: CHF 35 (subject to availability)
- Crib (infant bed) fee: CHF 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Basecamp | 27 |
Another facilities in Hotel Basecamp | Picnic area, Garden, Library, Sauna, Laundry service |
Frequently asked question in Hotel Basecamp
What are available facilities at Hotel Basecamp?
There are top facilites at Hotel Basecamp such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Basecamp?
The standard check-in time at Hotel Basecamp is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:30
Does Hotel Basecamp provide breakfast?
Yes, Hotel Basecamp provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Basecamp?
Hotel Basecamp is a 3.0-star hotel.
How many rooms are available at Hotel Basecamp?
Hotel Basecamp has 27 rooms in total.
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More Reviews from Other Guests in Hotel Basecamp
Overall Ratings & Reviews Hotel Basecamp
Other sources (272)
9.4
Exceptional
From 272 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews Hotel Basecamp
Number of reviews per page
20
40
Top reviews
Daniel
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A wonderful room with a great view of the Matterhorn! Away from the busy part of town but still very accessible. Only downsides was the temperature of the room (we weren’t able to adjust at least to the best of our knowledge) and through the night some water noise was heard which kept waking us up.
Yen
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A lovely hotel!
Natalia
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
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Barbara
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Fredrik
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Sebastian
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great service, really nice rooms
Kristen
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging.
The breakfast was delicious, so my husband tells me.
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Gang
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Friendly staff, incredible view from balcony
Kristin
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Randal
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This hotel surprised me. On a trip that took me to three different countries and six different hotels, my expectations for Hotel Basecamp when booking it weren't that high. But it exceeded expectations. It ended up being the nicest room on the trip. It was a very spacious room that had great lighting features and a really beautiful functional design (e.g., ledges on each side of the bed for your stuff along with USB A and C ports as well). There was excellent storage, a very nice bathroom with a great shower that actually closed properly, a steady hot water supply, and a nice big TV. The negatives? No fridge, no 24/7 front desk (I think the main property door was locked and front desk unmanned after 8 PM), and they use a physical key vs. card for the room doors. But the biggest negative was that the check-in was lengthy and cumbersome as I had to fill out multiple data screens (divulging more personal information than I thought was necessary) on an iPad. I didn't have to do that for the Italian hotels or the hotel in Lucerne, yet they said it was a Swiss requirement.
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kelly
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
View of the Matterhorn from our room, comfy bed, clean and quiet.
Bharat
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful room & view! Excellent service!
Sandra
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible.
Thank you Hotel Basecamp for an amazing visit to Zermatt.
Steve
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The room was spacious and clean. Our deck was excellent…very large.
Scott
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel was well appointed and in nicely located. Staff was very pleasant, casual, and helpful. Accommodations were clean, modern, and 'natural'.
Wing
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Serve good breakfast, hospitality is great
Woojin
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Elisa
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Emma
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Todd
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Number of reviews per page
20
40
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