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Hotel Basecamp
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9.6
/10
Exceptional
347 reviews
What Guests Say About Their Stay
Daniel
10.0
/ 10
My wife and I stayed 3 nights. Free shuttle (with minimum 3 nights) to and from train station was convenient. Room was spacious. We also had amazing view of the Matterhorn from our balcony. Breakfast was wonderful with good selection. Using the sauna after a long day of hiking was very nice. The best part was the pleasant staff members who helped with planning for things to do.
Jill
10.0
/ 10
Our new favorite hotel! Incredibly cool atmosphere, and our room had a view of the Matterhorn, which was amazing. Breakfast was provided, and it was fantastic. The room was so comfortable- Could not have had a more perfect stay
Greg
10.0
/ 10
The location was splendid, staff was super kind and responsive, room was spacious.
In the Area
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Riedstrasse 80, Zermatt, Visp, Valais, Switzerland, 3920
Main Facilities
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Restaurant
WiFi
What's around Hotel Basecamp
Riedstrasse 80, Zermatt, Visp, Valais, Switzerland, 3920
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Discover More About Hotel Basecamp
General
Near Zermatt-Matterhorn Ski Paradise
Location
When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
Kirchbrücke - 0.2 km / 0.1 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
St. Mauritius Church - 0.4 km / 0.3 mi
Matterhorn Museum - 0.4 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.4 mi
Zermatt Visitor Center - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Tour Monte Rosa - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi
The nearest major airport is Sion (SIR) - 80.7 km / 50.1 mi
Facilities
Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Business Facilities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
All facilities in Hotel Basecamp
Entertainment Facility
Common Space
Lobby
Accommodation Services
Exterior
Things to Do
- Picnic area
- Garden
- Library
- Sauna
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
Public Facilities
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Luggage storage
Connectivity
- Free WiFi
General
- Fireplace in lobby
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Basecamp
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 10:30
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Allowed
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General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Basecamp | 27 |
Another facilities in Hotel Basecamp | Picnic area, Garden, Library, Sauna, Buffet breakfast |
Frequently asked question in Hotel Basecamp
What are available facilities at Hotel Basecamp?
There are top facilites at Hotel Basecamp such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Basecamp?
The standard check-in time at Hotel Basecamp is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:30
Does Hotel Basecamp provide breakfast?
Yes, Hotel Basecamp provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Basecamp?
Hotel Basecamp is a 3.0-star hotel.
How many rooms are available at Hotel Basecamp?
Hotel Basecamp has 27 rooms in total.
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More Reviews from Other Guests in Hotel Basecamp
Overall Ratings & Reviews Hotel Basecamp
Other sources (347)
9.6
Exceptional
From 347 reviews
Cleanliness
9.8
Room Comfort
9.2
Service and Facilites
9.8
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Traveler Reviews Hotel Basecamp
Number of reviews per page
20
40
Top reviews
Stephen
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful and welcoming experience!
Daniel
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My wife and I stayed 3 nights. Free shuttle (with minimum 3 nights) to and from train station was convenient. Room was spacious. We also had amazing view of the Matterhorn from our balcony. Breakfast was wonderful with good selection. Using the sauna after a long day of hiking was very nice. The best part was the pleasant staff members who helped with planning for things to do.
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Jill
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our new favorite hotel! Incredibly cool atmosphere, and our room had a view of the Matterhorn, which was amazing. Breakfast was provided, and it was fantastic. The room was so comfortable- Could not have had a more perfect stay
Greg
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The location was splendid, staff was super kind and responsive, room was spacious.
Antonio
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The room had an amazing view of the Matterhorn, and the bathroom had a glass ceiling that allowed me to see the stars and part of the mountains while showering. The staff, the breakfast, and the location were great. I will definitely come back here on my next trip to Zermatt.
Hong Na
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The receptionist was really helpful and did what she could to provide us with the best experience in Zermatt
Brandyn
with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great breakfast and the friendliest staff! Super helpful for taxis, directions and info!
Kelly
with Partner
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
Danielle
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
I had an excellent stay at Hotel Base Camp in Zermatt. The hotel is a short uphill walk from downtown and conveniently located between the ski funicular and the town center. Check-in was easy, and the staff were friendly, helpful, and welcoming. They host a small après gathering around 4 p.m. with cake and light refreshments, which was a lovely and worthwhile touch.
The rooms are thoughtfully laid out with functional spaces for hanging coats and storing boots after a day outdoors, plus additional well-organized storage. The décor is exactly my style—outdoor recreation meets Alpine meets modern—with a cozy, comfortable feel. I slept very well. While the rooms are fairly close together, almost B&B-style, noise was minimal even with other guests on the same floor.
Breakfast was superb. The baked goods, especially the croissants, were some of the best I’ve ever had, along with an excellent selection of meats and cheeses. I stuck with the European breakfast, though the staff happily prepared omelets and pancakes for others. The common areas are warm and inviting, with a communal table, a multilingual bookshelf, and a fireplace that’s perfect for relaxing after skiing. Overall, Hotel Base Camp combines the charm of a bed-and-breakfast with the functionality of a hotel designed for people who love the outdoors.
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Markus
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
David
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend
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Scott
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Nice lodge, good food, good service, good location. Would stay there again.
VON
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Daniel
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
A wonderful room with a great view of the Matterhorn! Away from the busy part of town but still very accessible. Only downsides was the temperature of the room (we weren’t able to adjust at least to the best of our knowledge) and through the night some water noise was heard which kept waking us up.
Yen
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
A lovely hotel!
Natalia
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
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Barbara
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Fredrik
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Sebastian
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great service, really nice rooms
Kristen
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging.
The breakfast was delicious, so my husband tells me.
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Number of reviews per page
20
40
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