Hotel Cailler

Hotels
9.0
/10
Exceptional
149 reviews

What Guests Say About Their Stay

Andy

10.0
/ 10
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours

Verified traveler

10.0
/ 10
The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.

Dennis

10.0
/ 10
Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
In the Area
See Map
Gros plan 28, Val-de-Charmey, Gruyère District, Canton de Fribourg, Switzerland, 1637

Main Facilities

Read More
Swimming Pool
Restaurant
Parking
WiFi
Elevator
Near Charmey Gondola
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Cailler

Gros plan 28, Val-de-Charmey, Gruyère District, Canton de Fribourg, Switzerland, 1637
Discover More Places
Exterior Hotel Cailler
Exterior 2 Hotel Cailler

Discover More About Hotel Cailler

General


Near Charmey Gondola

Location


Located in Charmey, Hotel Cailler is in the mountains, a 1-minute drive from Charmey Gondola and 12 minutes from Maison Cailler Swiss Chocolate Factory. This family-friendly hotel is 7.1 mi (11.4 km) from HR Giger Museum and 7.1 mi (11.4 km) from Castle of Gruyeres.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Le Petit - Ganet - 0.1 km / 0.1 mi
Charmey Aventures - 0.7 km / 0.4 mi
Charmey Gondola - 0.7 km / 0.4 mi
Gruyère Pays-d'Enhaut Regional Nature Park - 4.3 km / 2.7 mi
Maison Cailler Swiss Chocolate Factory - 9.1 km / 5.7 mi
Gruyères Town Walls - 9.9 km / 6.1 mi
Alpine Panorama Path - 10.4 km / 6.4 mi
Alpine Panorama Path - 10.9 km / 6.7 mi
Tibet Museum - 11.4 km / 7.1 mi
HR Giger Museum - 11.4 km / 7.1 mi
Castle of Gruyeres - 11.4 km / 7.1 mi
Centre Culturel Ebullition - 11.7 km / 7.3 mi
Tourist Office in Gruyeres - 11.8 km / 7.3 mi
Saint-Théodule Church of Gruyères - 11.8 km / 7.3 mi
Château de Gruyères - 14.3 km / 8.9 mi

The nearest airports are:
Bern (BRN-Belp) - 69.3 km / 43.1 mi
Sion (SIR) - 114.4 km / 71.1 mi

The preferred airport for Hotel Cailler is Bern (BRN-Belp).

Renovations


The following facilities are closed seasonally each year. They will be closed from June 21 to June 26:

  • Spa

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and multilingual staff. Planning an event in Charmey? This hotel has 484 square feet (45 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Dining


Enjoy local cuisine at le bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 63 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Cailler

Swimming Pool Hotel Cailler
Swimming Pool
Entertainment Facility Hotel Cailler
Entertainment Facility
Fitness Center Hotel Cailler
Fitness Center
Functional Hall Hotel Cailler
Functional Hall
Common Space Hotel Cailler
Common Space

Things to Do

  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage

Sports and Recreations

  • Ski storage
  • Game room
  • Mini golf
  • Billiard

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Cailler

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 23:00
Check-out:
Before 11:00

Pets

Pets Allowed

Additional Policy

Professional property host/manager, Essential workers only - NO
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Cailler
63
Number of floors in Hotel Cailler
4
Another facilities in Hotel Cailler
Outdoor pool, Indoor pool, Turkish bath, Garden, Spa

Frequently asked question in Hotel Cailler

What are available facilities at Hotel Cailler?
There are top facilites at Hotel Cailler such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Cailler?
The standard check-in time at Hotel Cailler is starting from 16:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Cailler provide breakfast?
Yes, Hotel Cailler provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Cailler?
Hotel Cailler is a 4.0-star hotel.
How many floors does Hotel Cailler have?
Hotel Cailler has 4 floors.
See All

More Reviews from Other Guests in Hotel Cailler

9.0
Exceptional
From 149 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Cailler

Number of reviews per page
20
40
Top reviews
Changrok
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

beautiful and convenient place
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Olivier
icon-with Partner
with Partner
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
Read More
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
DIMITRI
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
Brent
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Absoulte amazing place set in some of the most beautiful scenery in the world.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

Great snowshoe treck up to the Vounetse and hot bath! Salad buffet of Sunday evening was very average, but breakfast Monday morning excellent (we didn't catch the famous buffet)
Matthieu
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Overpriced for what it is.
Fabrice
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Belle vue sur la montagne
Audrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent hôtel très typique tout en bois. Les chambres sont très confortabl
René
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Alles top
Gabriela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Read More
Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Endroit magnifique où l’on peut profiter de la vue et des bains
Laurence
icon-with Partner
with Partner
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Jacqueline
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Irène
icon-with Partner
with Partner
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Très bon séjour
Roxane
icon-with Partner
with Partner
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Très beau week-end, le personnel est très professionnel et sympathique
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Cailler

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 149 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Cailler

Number of reviews per page
20
40
Top reviews
Changrok
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

beautiful and convenient place
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Olivier
icon-with Partner
with Partner
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
Read More
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
DIMITRI
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
Brent
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Absoulte amazing place set in some of the most beautiful scenery in the world.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

Great snowshoe treck up to the Vounetse and hot bath! Salad buffet of Sunday evening was very average, but breakfast Monday morning excellent (we didn't catch the famous buffet)
Matthieu
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Overpriced for what it is.
Fabrice
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Belle vue sur la montagne
Audrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent hôtel très typique tout en bois. Les chambres sont très confortabl
René
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Alles top
Gabriela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Read More
Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Endroit magnifique où l’on peut profiter de la vue et des bains
Laurence
icon-with Partner
with Partner
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Jacqueline
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Irène
icon-with Partner
with Partner
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Très bon séjour
Roxane
icon-with Partner
with Partner
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Très beau week-end, le personnel est très professionnel et sympathique
Number of reviews per page
20
40