Guide Hotel Taipei Chongqing

Great location, friendly staff, would stay here again.

Nice location

Convenient and good location.. but no cafeteria.

Anything

Got an accessible room instead so the bathroom was huge but lack of countertop spaces and cloth rack. Fridge wasn't working and even after they check it was the same. However, the rest of the stay was good except when people walking and talking in hallway.

Proximity to Taipei Main Station. Address needs to be updated in English on Google and Uber maps…

Very convenient and well located facility

good breakfast one front desk receptionist is not so friendly '

This hotel was recently acquired by a hospitality platform technology company 敦謙國際 founders during the pandemic and being converted to a limited-service kiosk-based hotel like many similar in Guide Hotel and Check Inn family of brands. Chaos is the best way to describe everything here and be aware that the staff doesn't know much about the hotel as they are all new, and room descriptions are highly inaccurate. I called before booking a specific room-type asking whether it has a desk and reliable internet because I was on a business trip. Phone staff told me yes to both questions but when I arrived, the room doesn't have a desk or any flat surface at all... and the room size is definitely smaller than the description here. When I try to resolve this, I was faced with some of the rudest female staff I have ever dealt with in my extensive travel experience. The young male manager/front-desk lead saved the day and addressed my issue professionally. I was given a room that may have gone through partial renovation or fix-up. Something look fairly new while others are in a disrepair. Half of the wall outlets do not work, so I had to resort to charge my phone in the bathroom. Housekeeping staff is unpredictable to say the least. They threw out things I kept on the desk, while left some garbage items uncollected. They also discarded amenity items like shampoo/body wash without replenishing them. Coming back to the hotel every night is like a surprise of what can go wrong!

Room smell like pepper spray

This hotel was just purchased by another hotel when I stayed here, the staff told me that they were short-staffed upfront. They seemed very chaotic and overworked. After checking in, I went up to my room to a sight of an open-door, messy, and uncleaned room. They quickly arranged another room for me within 15 min. Appreciate the staff's effort. I stayed on the 9th floor, it was quiet, the room was decent, but one of the 3 curtain panels was missing. Breakfast was a decent continental, not too many varieties of dishes. The location is very convenient, about 15 min from Taipei station by foot.

トイレが紙が流せないタイプで、水の勢いも弱かったのが残念でした。

太吵，剛好附近施工，到晚上

とても清潔で気持ちの良い客室でした。スタッフの皆さんも とても感じが良いです。前回(６泊) とても気に入ったので 今回も６泊 しました。次回も是非利用したいです。

立地が良くどこに行くにも便利でした。 夜市にも５分歩けば行けます。 バスタブが付いていてゆっくりできました。やはりバスタブは嬉しいですね。 水タンクも廊下にあり、いつでも補給でき、良かったです。 ただ個別には暖房に切り替えられなく、寒かったので、布団を追加してもらいました。

バスルームのドアが開かなくなり近くの清掃スタッフにお願いしたところすぐ開けてくれました　

浴槽があるともっと良かったです。

不像4星級旅館

部屋は広めで良かったのですが、ベッドの足元の仕切りの壁が無いほうが良かった。排水管から流れる水音がずっと聞こえていました。

객실도 깨끗했고 직원들도 친절했어요