Laurel Villa

Very clean and spacious. Nice staff! We only wish the breakfast was a little more Western friendly and the staff more helpful in terms of tourism activities. The hotel also got loud around 7:20am every morning.

Nice facility, yummy breakfast, great bike tour, friendly staff.

This is the first time we stayed in a 民宿 in Taiwan and we are glad that we made a good choice。 Laurel Villa is a well designed and well managed facility for travelers to get a good night sleep。 We enjoyed friendly reception once entering the 民宿. The room was very clean and spacious. The breakfast was excellent with many varieties of tasty Taiwanese dishes. We especially appreciated the sunrise bike tour led by the owner, Mr. Wang, who is very knowledgeable about the history, geology, and ecology of Sun Moon Lake. He guided us to the best places for sunrise photography along bike paths of the lake. My whole family including two grandkids enjoyed his warm hospitality during our two-day stay at Laurel Villa during Christmas HOLIDAYs.

Wonderful stay - great location, well-equipped with modern conveniences, warm and friendly staff and a bonus early morning bike tour led by the boss. So happy to find the international power socket.

It is very close to the

The staff were wonderful and so willing to help with anything whatsoever. The location is impeccable, right near the bus stop. Price is unbeatable, especially since the rooms are very modern and clean.

staff is very helpful. Room is clean. Breakfast is healthy and menu changed daily.

great location, good variety of offerings at breakfast and a bonus having a free bike tour in the morning. Only one minor criticism is that the bathroom door could be more sound insulating.

What I appreciated: 1. The room was clean, spotless, modern, A/C worked great, bed was comfortable, and shower was great pressure. 2. Guesthouse is literally 3 minutes walk from Taichung to Sun Moon Lake Bus stop, and 30 seconds walk from the Shuishe pier. Saves time. 3. Spacious, I booked a larger room as I wanted spaciousness and it was spacious. 4. Helpful to have air conditioning, mini fridge, bathtub, plenty of tea cups and teas, and water heater in room. What I wish could be better: 1. I feel the customer service, guest experience, and management has a long way to go to be improved. The staff have a very logistical culture (nothing wrong with that, it's still warm in their own way), but I was hoping for the usual super friendly Taiwanese warm hearted culture, and a community/staff that are joy and show a gratitude attitude, which honestly is very common in Taiwan. The moment I entered, I was hoping for a warm hearted welcome and to support a local guest house. However, they didn't say anything about "welcome" and went straight to logistical mode to check-in and give safety warnings. This was my experience throughout my multi-day stay. They emphasized rules and safety from their first "welcome message", to check-in, to check-out. I realized that this was their own logistical culture and way of caring for guests, it just was not for me. I also didn't see any staff talking to each other, seems like no community which is a shame. Please open the garden.

Laurel Villa is excellent and exceeded our expectations. The room is modern and comfortable. They help you to get the best price for bike rentals or ferry rides. They offer a free early morning 5:35am tour (bike tour but you rent the bike which they have a great bike company partner) to see some of the Sun Moon Lake’s spectacular views. Yes it is very early morning but so worth it! And Wayne’s (the owner) knowledge and history of the Sun Moon Lake will be an amazing experience! Don’t miss it! Their free breakfast with authentic Taiwanese food is so good! Hard to resist not to get seconds or thirds. Highly recommend this villa and join the early morning tour! They made our stay and visit to Sun Moon Lake 10 out of 10! We are so thankful to them!

Clean, spacious, comfortable and lovely staff.

Perfectly clean. Lovely rooms. Lovely woman owns this hotel. Highly recommend.

Owner of Villa conducted the bike tour which was informative. He was very knowledgeable with great photography skills. Took a lot of excellent shots for the guests. However, breakfast timing should have been extended so that guests taking bike tour could have the breakfast. Bathrooms could be improved with blackout shades or blinds for better privacy. Overall, still a memorable stay.

The location is convenient and located across the pier and close to the bus transit centre. Room is clean and modern with a nice shower and tub. Staff is friendly and helpful and gave tips on how to enjoy Sun Moon Lake. There is a bike tour which we did not attend because it was too early for us but heard good things about it. Breakfast is good and filled our tummy before we headed out to enjoy Sun Moon Lake. Shops and places to eat within walking distance. Remember to bring mosquito repellent.

Less than a block from the tourist bus stop.

Wonderful stay in a great location. I especially enjoyed the sunrise bicycle ride.

Great location and clean and recently renovated small hotel.

The owner, family, and staff are very kind. The place is lovely, and the breakfast is yummy. The Moon Lake area has a fantastic view! I will be back with family and friends.

The host is very nice and the room is spacious with good quality amenity.

Modern facade and decor and condition like new. Easily accessible by the tour bus and just opposite the shuishe pier.