Citygate Kamala Resort & Residence

Hotels
8.1
/10
Very Good
155 reviews

What Guests Say About Their Stay

Wissarut

8.5
/ 10
Good room, good service, delicious food, coffee is not worth the price.
See original

Adnan

10.0
/ 10
I would hope for a frequent shuttle schedule assigned, otherwise it is a bit hustle to get to the main street spots. I used on-site Spa, very good, 7th floor club, a swimming pool with a nice F&B attached, very nice overlooking view too. Thank you!

Alison

10.0
/ 10
We were in Kamala to celebrate my 60th birthday for 6 nights and it was one of the best travel experiences of my life. The accommodation was apartment style with spacious and separated kitchen, living, bathroom, bedroom and balcony areas. I travelled with 2 girlfriends and we each had our own room. Management tried to do the right thing by situating us in the same complex within close proximity of each other, however there was an adjacent property where earthworks were taking place so there was a lot of construction noise. We asked the wonderful team at reception if we could be moved which they accommodated on our second day so we weren’t inconvenienced in any way as the noise ceased promptly at 5pm. The breakfasts were scrumptious, there were plenty of pools to choose from, but our favourite was the New York rooftop bar and pool where we enjoyed cocktails and the best pizza any of us had ever had. There's a regular tuk tuk shuttle to Kamala Beach arriving there in less than 5 minutes but when one of them was booked out the driver happily came back to collect us outside of the scheduled time. It was only a 10-15 minute walk anyway with the village markets and lots of shops and eateries. Transport to other areas was easily accessible and economical using Grab, and we took advantage of that to go to the main shopping mall about 35 minutes away, as well as one of the best restaurants in Patong where we celebrated my actual birthday over dinner. The spa was absolutely glorious.

Jessica

10.0
/ 10
Clean, nice rooms, 3 pools, delicious breakfast! My husband left his phone outside when we were checking out, we contacted them and they sent in a cab for us all the way to the rassada pier- very much appreciated!!! We we able to make our connection to phi phi island- thank you!!
In the Area
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71/21 Moo.3 Kamala Beach, Kathu, Kamala, Phuket, Kamala, Kathu, Phuket, Thailand, 83150

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named City Gate Residence Resort and Medical Center Phuket Citygate Kamala Resort & Residence is located in area / city Kamala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Staff Trained in Health Protocol
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What's around Citygate Kamala Resort & Residence

71/21 Moo.3 Kamala Beach, Kathu, Kamala, Phuket, Kamala, Kathu, Phuket, Thailand, 83150
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Discover More About Citygate Kamala Resort & Residence

Welcome to

Citygate Kamala Resort & Residence

, your premier destination for an unforgettable stay in the beautiful island of Phuket, Thailand. We pride ourselves on offering a harmonious blend of comfort, luxury, and convenience, ensuring every guest experiences the true essence of Thai hospitality. Whether you're seeking a relaxing getaway, a family adventure, or a romantic escape,

Citygate Kamala Resort & Residence

is designed to exceed your expectations. Room rates at

Citygate Kamala Resort & Residence

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Citygate Kamala Resort & Residence Location

Nestled in the vibrant Kamala area of Phuket,

Citygate Kamala Resort & Residence

is ideally situated to offer the best of both worlds: serene tranquility and easy access to the island's most sought-after attractions. Located at 71/21 หมู่ 3 หาดกมลา, กมลา, อำเภอกะทู้, ภูเก็ต, ประเทศไทย, 83150, our resort is just a short drive from the bustling city center, providing a peaceful retreat away from the hustle and bustle. The nearest major highway is easily accessible, making your journey to and from the resort seamless. The atmosphere here is one of relaxed elegance, with the resort offering a quiet haven perfect for unwinding. You'll find yourself within a comfortable distance of the stunning Kamala Beach, renowned for its golden sands and crystal-clear waters, perfect for a leisurely stroll or a refreshing dip.

Citygate Kamala Resort & Residence Facilities & Services

Facilities for guests at

Citygate Kamala Resort & Residence

are thoughtfully curated to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities designed to cater to every need:

  • A magnificent swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours are from 8:00 AM to 7:00 PM, with no additional fees.
  • A state-of-the-art fitness center, equipped with modern exercise machines to keep you active. Open daily from 6:00 AM to 9:00 PM, free of charge.
  • A rejuvenating spa and wellness center, offering a variety of treatments to relax and revitalize your body and mind. Treatments are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.
  • A dedicated children's play area, ensuring our younger guests have a fun and safe space to enjoy themselves. Open from 9:00 AM to 6:00 PM, free of charge.
  • Complimentary Wi-Fi access throughout the resort, keeping you connected at all times.
  • On-site concierge services to assist with tour bookings, transportation, and any other requests. Available 24/7.
  • Free parking space for guests who choose to drive to the resort.

Citygate Kamala Resort & Residence Room Types

Discover a diverse selection of accommodations designed to suit every traveler's preference. The room types of

Citygate Kamala Resort & Residence

range from cozy and comfortable to luxuriously spacious, ensuring a perfect fit for your needs.

  • Deluxe Room:

    Available with either a captivating Garden View or a refreshing Pool View. These rooms are strictly non-smoking and feature a modern en-suite bathroom, with some rooms offering a relaxing bathtub.
  • Superior Suite:

    Offering expansive living space and a choice of Ocean View or City View. These suites are non-smoking and come equipped with a bathtub for your ultimate relaxation.
  • Family Suite:

    Ideal for families or larger groups, these suites provide ample space and comfort. Guests can enjoy a Garden View or a Pool View. All family suites are non-smoking and include a bathtub.

We understand that pets are part of the family, and while we do not currently offer dedicated pet-friendly rooms, we encourage you to contact us directly to discuss any specific needs or arrangements. Please note that additional cleaning fees may apply for any special arrangements, charged in Philippine Pesos (PHP).

Citygate Kamala Resort & Residence Dining & Restaurants

Embark on a culinary journey at

Citygate Kamala Resort & Residence

, where exquisite flavors and a delightful ambiance await. Our dining venues offer a taste of both local Thai delicacies and international favorites.

  • The Spice Garden Restaurant:

    Our main dining venue, offering a lavish breakfast buffet from 6:30 AM to 10:30 AM, with an estimated price of PHP 800 per person. For lunch and dinner, enjoy a selection of authentic Thai dishes and international cuisine from 11:00 AM to 10:00 PM, with average meal prices ranging from PHP 600 to PHP 1,200 per person.
  • The Sunset Bar:

    Perched with a stunning view, this is the perfect spot to unwind with a refreshing cocktail. Open daily from 4:00 PM to 11:00 PM, with drinks starting from PHP 300. Light snacks are also available.

Citygate Kamala Resort & Residence Nearby Attractions and Activities

Explore the wonders that surround

Citygate Kamala Resort & Residence

. The Kathu District and its surroundings offer a wealth of experiences for every type of traveler.

  • Kamala Beach:

    Just a short distance away, this beautiful beach is perfect for swimming, sunbathing, and enjoying water sports.
  • Phuket FantaSea:

    An award-winning cultural theme park showcasing Thai heritage and traditions with spectacular shows and entertainment.
  • Big Buddha Phuket:

    A majestic white marble statue offering panoramic views of the island.
  • Patong Beach:

    A vibrant and lively beach known for its bustling nightlife, shopping, and diverse dining options.
  • Old Phuket Town:

    Immerse yourself in the Sino-Portuguese architecture, charming cafes, and local markets of this historic town.

If you are looking for other activities around

Citygate Kamala Resort & Residence

, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Citygate Kamala Resort & Residence from the Airport

Reaching

Citygate Kamala Resort & Residence

from Phuket International Airport (HKT) is convenient and straightforward. We offer various options to suit your travel needs, ensuring a smooth start to your vacation. The airport transfer service of

Citygate Kamala Resort & Residence

is designed for your comfort.

  • Hotel Private Airport Transfer:

    For the most seamless experience, we offer a private airport transfer service. Our friendly driver will meet you at the arrival hall and assist you with your luggage. The estimated cost is PHP 1,500 to PHP 2,000, depending on the vehicle type. You can arrange this service in advance through our concierge.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport's official taxi stands. The journey to

    Citygate Kamala Resort & Residence

    typically takes around 45-60 minutes, with fares ranging from PHP 800 to PHP 1,200, depending on traffic.
  • Ride-hailing Services:

    You can also book a ride through popular ride-hailing apps available in Phuket. Prices are comparable to metered taxis and can vary based on demand.
  • Airport Premium Buses:

    For a more budget-friendly option, airport buses operate from Phuket International Airport to various points on the island, including areas near Kamala. From the drop-off point, you may need to take a short taxi or tuk-tuk ride to the resort. The bus fare is approximately PHP 150-200.

For your convenience, you can also explore various airport transfer services on Traveloka to compare options and book in advance.

Summary of Why You Should Choose to Stay at Citygate Kamala Resort & Residence

Choosing

Citygate Kamala Resort & Residence

means opting for an exceptional holiday experience marked by comfort, convenience, and unparalleled service. Here’s why we are the perfect choice for your next getaway:

  • Prime Location:

    Situated in the serene Kamala area, offering easy access to beaches and attractions while providing a peaceful sanctuary.
  • Luxurious Accommodations:

    A wide range of well-appointed rooms and suites designed for ultimate comfort and relaxation.
  • Excellent Facilities:

    Enjoy our sparkling swimming pool, fully equipped fitness center, and rejuvenating spa.
  • Exceptional Dining:

    Savor delicious Thai and international cuisine at our on-site restaurants and enjoy breathtaking views at our bar.
  • Family-Friendly:

    With dedicated amenities for children, it's an ideal destination for family vacations.
  • Attentive Service:

    Our dedicated staff are committed to making your stay memorable and stress-free.

Discover the best

Room availability at Citygate Kamala Resort & Residence

and secure your dream vacation.

Booking Citygate Kamala Resort & Residence

is simple and rewarding when you choose Traveloka. We invite you to experience the magic of Phuket with us.

Book budget hotels in Phuket and find incredible deals for your stay. Additionally, you can Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Citygate Kamala Resort & Residence

Bar, Cafe and Lounge Citygate Kamala Resort & Residence
Bar, Cafe and Lounge
Swimming Pool Citygate Kamala Resort & Residence
Swimming Pool
Common Space Citygate Kamala Resort & Residence
Common Space
Lobby Citygate Kamala Resort & Residence
Lobby
Exterior Citygate Kamala Resort & Residence
Exterior

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Terrace

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Tours

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Business Facilities

  • Conference room

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Citygate Kamala Resort & Residence

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citygate Kamala Resort & Residence
388
Number of floors in Citygate Kamala Resort & Residence
8
Another facilities in Citygate Kamala Resort & Residence
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Citygate Kamala Resort & Residence

What are available facilities at Citygate Kamala Resort & Residence?
There are top facilites at Citygate Kamala Resort & Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citygate Kamala Resort & Residence?
The standard check-in time at Citygate Kamala Resort & Residence is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Citygate Kamala Resort & Residence provide breakfast?
Yes, Citygate Kamala Resort & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citygate Kamala Resort & Residence?
Citygate Kamala Resort & Residence is a 5.0-star hotel.
How many floors does Citygate Kamala Resort & Residence have?
Citygate Kamala Resort & Residence has 8 floors.
See All

More Reviews from Other Guests in Citygate Kamala Resort & Residence

8.0
Very Good
From 122 reviews
Cleanliness

8.0

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citygate Kamala Resort & Residence

Number of reviews per page
20
40
Top reviews
Adnan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would hope for a frequent shuttle schedule assigned, otherwise it is a bit hustle to get to the main street spots. I used on-site Spa, very good, 7th floor club, a swimming pool with a nice F&B attached, very nice overlooking view too. Thank you!
Filip
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A bit unclear where to go all the time. Otherwise very Clean and great service
Alison
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were in Kamala to celebrate my 60th birthday for 6 nights and it was one of the best travel experiences of my life. The accommodation was apartment style with spacious and separated kitchen, living, bathroom, bedroom and balcony areas. I travelled with 2 girlfriends and we each had our own room. Management tried to do the right thing by situating us in the same complex within close proximity of each other, however there was an adjacent property where earthworks were taking place so there was a lot of construction noise. We asked the wonderful team at reception if we could be moved which they accommodated on our second day so we weren’t inconvenienced in any way as the noise ceased promptly at 5pm. The breakfasts were scrumptious, there were plenty of pools to choose from, but our favourite was the New York rooftop bar and pool where we enjoyed cocktails and the best pizza any of us had ever had. There's a regular tuk tuk shuttle to Kamala Beach arriving there in less than 5 minutes but when one of them was booked out the driver happily came back to collect us outside of the scheduled time. It was only a 10-15 minute walk anyway with the village markets and lots of shops and eateries. Transport to other areas was easily accessible and economical using Grab, and we took advantage of that to go to the main shopping mall about 35 minutes away, as well as one of the best restaurants in Patong where we celebrated my actual birthday over dinner. The spa was absolutely glorious.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room.
margaret
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were great room was clean and breakfast was great
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is more worn than appears in website pictures. There is no vanity in bathroom only a sink which makes it hard to get ready for the day. Also no towel racks make it hard to know where to put your towels after a shower except the floor. Shower was weird, water sprayed everywhere, would get 1/4 of the bathroom floor wet while showering. Most everything else was fine. Wouldn’t recommend.
Read More
Christopher J
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No internet for entire stay. The entrance was lovely. but from there the whole hotel and amenities were extremely lacking. The buffet breakfast was fine, but choice limited if staying more than a few days. Pool so unhygienic it was disgraceful and missing large amounts of tiles, scum build up of many months along the water line. What looked like rust along the floor lighting in the pool. The rooftop pool was also full of scum and limescale built up on the water line, only 5 sun beds in that area. Also one of the pool lights was lying on the pool floor with the electric cable attached. Rusty screw holes visible. When pointed out to member of the staff, he said ‘ it’s no problem. It’s ok”. Mentioned to reception staff of poor quality/wifi, “so sorry”was the reply. Would definitely not recommend and would warn parents not to let children in the pool due to very poor hygiene. Very dated decor, in need of a total repaint and also forgot to mention building work on both sides of the hotel. One site only just started. Good location for walking to the beach.
Read More
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, nice rooms, 3 pools, delicious breakfast! My husband left his phone outside when we were checking out, we contacted them and they sent in a cab for us all the way to the rassada pier- very much appreciated!!! We we able to make our connection to phi phi island- thank you!!
Ali
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, amenities and location
Bradley
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room is showing signs of wear. The breakfast was always cold. Terrible coffee in the room. Pool was rusty. Bartenders make up drink prices as they go. I would not be booking again.
Elgin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

shower Water temperature inconsistent (i could not finish a 10 minute shower with hot water), old building, housekeepers very inexperienced (they left my room door unlocked and open after cleaning once, and anyone could have just come in and taken things. They also left their dirty cleaning rags in my room more than once. I stayed 5 nights.), good amount of space in the suite, pool area is nice, WiFi was poor and unacceptable, not generally a nice hotel but nice location, would not book here again.
Read More
Iain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was really clean and spacious. Good free shuttle down to the beach. Would definitely stay here again.
Jaen
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel feels neglected, receptionist are not welcoming and also do not respond to message or emails when asking questions days or weeks before your stay.
Sade
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was nice and the room was excellent.
Alicja
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property is a condo rental with lobby counter 1.5 kms from Kamal Beach. Not many restaurants option in nearby . On the property grounds is a nice bakery with coffee shop plus lunch/dinner menu.
cy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

breakfast was great. staff was very friendly and the suite was always kept tidy
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Awesome hotel Friendly helpful staff had a great time hopefully bring better weather with me next time
Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Is very modern
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the location, pool and room. The staff were friendly. We found the room very clean. Food was also great. We had the 2 bedroom which was just awesome. We would stay there again for sure.
Suroj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice resort with good services and staff.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Citygate Kamala Resort & Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 122 reviews
Cleanliness

8.0

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citygate Kamala Resort & Residence

Number of reviews per page
20
40
Top reviews
Adnan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would hope for a frequent shuttle schedule assigned, otherwise it is a bit hustle to get to the main street spots. I used on-site Spa, very good, 7th floor club, a swimming pool with a nice F&B attached, very nice overlooking view too. Thank you!
Filip
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A bit unclear where to go all the time. Otherwise very Clean and great service
Alison
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were in Kamala to celebrate my 60th birthday for 6 nights and it was one of the best travel experiences of my life. The accommodation was apartment style with spacious and separated kitchen, living, bathroom, bedroom and balcony areas. I travelled with 2 girlfriends and we each had our own room. Management tried to do the right thing by situating us in the same complex within close proximity of each other, however there was an adjacent property where earthworks were taking place so there was a lot of construction noise. We asked the wonderful team at reception if we could be moved which they accommodated on our second day so we weren’t inconvenienced in any way as the noise ceased promptly at 5pm. The breakfasts were scrumptious, there were plenty of pools to choose from, but our favourite was the New York rooftop bar and pool where we enjoyed cocktails and the best pizza any of us had ever had. There's a regular tuk tuk shuttle to Kamala Beach arriving there in less than 5 minutes but when one of them was booked out the driver happily came back to collect us outside of the scheduled time. It was only a 10-15 minute walk anyway with the village markets and lots of shops and eateries. Transport to other areas was easily accessible and economical using Grab, and we took advantage of that to go to the main shopping mall about 35 minutes away, as well as one of the best restaurants in Patong where we celebrated my actual birthday over dinner. The spa was absolutely glorious.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room.
margaret
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were great room was clean and breakfast was great
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is more worn than appears in website pictures. There is no vanity in bathroom only a sink which makes it hard to get ready for the day. Also no towel racks make it hard to know where to put your towels after a shower except the floor. Shower was weird, water sprayed everywhere, would get 1/4 of the bathroom floor wet while showering. Most everything else was fine. Wouldn’t recommend.
Read More
Christopher J
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No internet for entire stay. The entrance was lovely. but from there the whole hotel and amenities were extremely lacking. The buffet breakfast was fine, but choice limited if staying more than a few days. Pool so unhygienic it was disgraceful and missing large amounts of tiles, scum build up of many months along the water line. What looked like rust along the floor lighting in the pool. The rooftop pool was also full of scum and limescale built up on the water line, only 5 sun beds in that area. Also one of the pool lights was lying on the pool floor with the electric cable attached. Rusty screw holes visible. When pointed out to member of the staff, he said ‘ it’s no problem. It’s ok”. Mentioned to reception staff of poor quality/wifi, “so sorry”was the reply. Would definitely not recommend and would warn parents not to let children in the pool due to very poor hygiene. Very dated decor, in need of a total repaint and also forgot to mention building work on both sides of the hotel. One site only just started. Good location for walking to the beach.
Read More
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, nice rooms, 3 pools, delicious breakfast! My husband left his phone outside when we were checking out, we contacted them and they sent in a cab for us all the way to the rassada pier- very much appreciated!!! We we able to make our connection to phi phi island- thank you!!
Ali
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, amenities and location
Bradley
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room is showing signs of wear. The breakfast was always cold. Terrible coffee in the room. Pool was rusty. Bartenders make up drink prices as they go. I would not be booking again.
Elgin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

shower Water temperature inconsistent (i could not finish a 10 minute shower with hot water), old building, housekeepers very inexperienced (they left my room door unlocked and open after cleaning once, and anyone could have just come in and taken things. They also left their dirty cleaning rags in my room more than once. I stayed 5 nights.), good amount of space in the suite, pool area is nice, WiFi was poor and unacceptable, not generally a nice hotel but nice location, would not book here again.
Read More
Iain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was really clean and spacious. Good free shuttle down to the beach. Would definitely stay here again.
Jaen
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel feels neglected, receptionist are not welcoming and also do not respond to message or emails when asking questions days or weeks before your stay.
Sade
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was nice and the room was excellent.
Alicja
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property is a condo rental with lobby counter 1.5 kms from Kamal Beach. Not many restaurants option in nearby . On the property grounds is a nice bakery with coffee shop plus lunch/dinner menu.
cy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

breakfast was great. staff was very friendly and the suite was always kept tidy
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Awesome hotel Friendly helpful staff had a great time hopefully bring better weather with me next time
Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Is very modern
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the location, pool and room. The staff were friendly. We found the room very clean. Food was also great. We had the 2 bedroom which was just awesome. We would stay there again for sure.
Suroj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice resort with good services and staff.
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