Diamond Cottage Resort & Spa

Resorts
8.1
/10
Very Good
194 reviews

What Guests Say About Their Stay

Rhiannon

10.0
/ 10
Be prepared to find a hotel on the side of a hill! This didnt worry us but it could present a problem for people with mobility issues, though they do have a golf cart to transport people from the reception area to the higher areas of the hotel. We (group of 23 people) mostly loved the staff (There was one staff member who let the whole team down! They made it very clear that they didn't want to be there in the morning cooking our omelettes, which very much spoilt our mornings!) If it weren't for the disgusting attitude of this one staff member, we wouldn't have been able to fault them, such a shame...

Maria Gloria

10.0
/ 10
The place is clean and quiet. Staff are helpful and the breakfast buffet is amazing. Definitely will book again in the future.

Verified traveler

10.0
/ 10
Hotel staff is very friendly.Room was comfortable and clean. Breakfast is excellent!Great stay. Would definitely stay again. Enjoy!
In the Area
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6 Karon , Karon Beach , Karon , Mueang, Kata, Mueang Phuket, Phuket, Thailand, 83100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Diamond Cottage Resort & Spa is a good choice when you are visiting Kata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Diamond Cottage Resort & Spa

6 Karon , Karon Beach , Karon , Mueang, Kata, Mueang Phuket, Phuket, Thailand, 83100
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Discover Your Phuket Paradise at Diamond Cottage Resort & Spa

Welcome to Diamond Cottage Resort & Spa, your gateway to an unforgettable tropical escape in the heart of Phuket, Thailand. Nestled amidst lush greenery and offering breathtaking views, Diamond Cottage Resort & Spa provides a serene sanctuary where relaxation and adventure seamlessly blend. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating solo retreat, our resort is designed to cater to your every need, promising a truly memorable experience.

Diamond Cottage Resort & Spa Location

Diamond Cottage Resort & Spa is ideally situated in the vibrant Karon Beach area of Phuket. Located at 6 Karon , Karon Beach , Karon , Mueang, กะตะ, อำเภอเมืองภูเก็ต, ภูเก็ต, ประเทศไทย, 83100, our resort offers the perfect balance of tranquility and accessibility. Just a short stroll of approximately 5 minutes will lead you to the pristine sands of Karon Beach, one of Phuket's most popular and beautiful coastlines. For those looking to explore further, the bustling town center of Karon, with its array of shops, restaurants, and entertainment options, is also within easy reach, approximately a 10-minute walk away. The nearest major transportation hub, Phuket International Airport (HKT), is about a 60-minute drive, making your arrival and departure convenient. The atmosphere at Diamond Cottage Resort & Spa is one of peaceful seclusion, yet it's close enough to the lively pulse of Karon, allowing you to experience the best of both worlds.

Diamond Cottage Resort & Spa Facilities & Services

Facilities for guests at Diamond Cottage Resort & Spa are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of amenities to make your visit as pleasant as possible.
  • Sparkling swimming pools, perfect for a refreshing dip or lounging under the sun.
  • A fully-equipped fitness center to keep up with your workout routine.
  • The serene Diamond Spa, offering a variety of rejuvenating treatments and massages (additional fees apply, typically starting from 1,500 PHP for a 60-minute massage).
  • A dedicated children's play area, ensuring fun for our younger guests.
  • Complimentary Wi-Fi access throughout the resort.
  • On-site restaurant and bar for your dining pleasure.
  • Free parking space for guests arriving by car.
  • 24-hour front desk service for your convenience.

Diamond Cottage Resort & Spa Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Diamond Cottage Resort & Spa offer comfort, style, and stunning vistas.
  • Deluxe Room:

    Enjoy spacious and elegantly furnished rooms, many offering captivating Garden Views or partial Ocean Views. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub for added relaxation.
  • Superior Room:

    Comfortable and well-appointed rooms, providing a peaceful retreat after a day of exploration. These rooms typically offer Garden Views. Available in smoking and non-smoking options.
  • Family Suite:

    Ideal for families or larger groups, these suites offer ample space and comfort, often with separate sleeping areas and beautiful Garden Views. Some Family Suites may include a bathtub.
  • Cottage Suite:

    Experience enhanced privacy and comfort in our charming Cottage Suites, often featuring unique architectural details and serene Garden Views. Some Cottage Suites are equipped with a bathtub.
Please note that pet-friendly rooms are not available at Diamond Cottage Resort & Spa.

Diamond Cottage Resort & Spa Dining & Restaurants

Savor a delightful culinary journey at Diamond Cottage Resort & Spa, where our dining venues offer a variety of flavors to tantalize your taste buds.
  • The Terrace Restaurant:

    Our main restaurant offers a diverse menu of international and local Thai dishes. Enjoy breakfast, lunch, and dinner with stunning views. Estimated price per person for a meal is around 800-1,200 PHP. Operating hours are from 6:30 AM to 10:30 PM.
  • Pool Bar:

    Relax by the pool with refreshing cocktails, light snacks, and casual meals. The Pool Bar is open from 10:00 AM to 7:00 PM.

Diamond Cottage Resort & Spa Nearby Attractions and Activities

Phuket is brimming with attractions, and Diamond Cottage Resort & Spa is perfectly positioned to explore them. Immerse yourself in the local culture and natural beauty that surrounds our resort.
  • Karon Beach:

    Just a short walk away, this expansive beach is perfect for swimming, sunbathing, and enjoying water sports.
  • Big Buddha Phuket:

    A majestic landmark offering panoramic views of the island, located a scenic drive from the resort.
  • Kata Noi Beach:

    A more secluded and picturesque beach, ideal for a peaceful escape and excellent snorkeling.
  • Phuket Viewpoint (Karon Viewpoint):

    Offers breathtaking vistas of the Andaman Sea and the coastline, a must-visit for photographers.
  • Chalong Temple (Wat Chalong):

    The most important Buddhist temple in Phuket, offering a glimpse into local religious practices and architecture.
If you are looking for other activities around Diamond Cottage Resort & Spa, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Diamond Cottage Resort & Spa from the Airport

Getting to Diamond Cottage Resort & Spa from Phuket International Airport (HKT) is straightforward, with several convenient options available.
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, you can arrange a private airport transfer directly through Diamond Cottage Resort & Spa. This service offers door-to-door convenience. Prices typically range from 1,500 PHP to 2,500 PHP, depending on the vehicle type. You can also book airport transfer services via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Diamond Cottage Resort & Spa usually takes around 60 minutes and costs approximately 1,000 PHP to 1,500 PHP, depending on traffic.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone. The cost is comparable to metered taxis.
  • Airport Bus:

    While less direct, airport buses can be an economical option, though they may require a transfer to reach the resort.
The Diamond Cottage Resort & Spa airport transfer service is highly recommended for a stress-free arrival.

Summary of Why You Should Choose to Stay at Diamond Cottage Resort & Spa

Choosing Diamond Cottage Resort & Spa for your Phuket vacation means opting for a blend of comfort, convenience, and tropical charm. Our commitment to excellent service ensures a relaxing and enjoyable stay.
  • Prime Location:

    Just minutes from the stunning Karon Beach and close to local amenities.
  • Excellent Facilities:

    Enjoy our swimming pools, spa, fitness center, and family-friendly amenities.
  • Comfortable Accommodations:

    A variety of room types to suit your needs, offering beautiful views and essential comforts.
  • Delicious Dining:

    Experience local and international flavors at our on-site restaurants.
  • Exceptional Value:

    Room rates at Diamond Cottage Resort & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!
Room availability at Diamond Cottage Resort & Spa is often in high demand, especially during peak seasons. For the best rates and to secure your preferred dates, we recommend Booking Diamond Cottage Resort & Spa in advance.

Ready to experience the magic of Phuket? Book budget hotels in Phuket and discover the perfect stay for your next adventure.

Planning your journey to Phuket? Easily book domestic and international flights at low prices to complement your resort stay.

All facilities in Diamond Cottage Resort & Spa

Bar, Cafe and Lounge Diamond Cottage Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Diamond Cottage Resort & Spa
Swimming Pool
Fitness Center Diamond Cottage Resort & Spa
Fitness Center
Functional Hall Diamond Cottage Resort & Spa
Functional Hall
Common Space Diamond Cottage Resort & Spa
Common Space

Hotel Services

  • Bellhop
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Waterslide

Public Facilities

  • Parking
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Business Facilities

  • Conference room

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Diamond Cottage Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

Facility

Spa closed temporarily from 13-2-2024 to 30-6-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Cottage Resort & Spa
138
Number of floors in Diamond Cottage Resort & Spa
3
Another facilities in Diamond Cottage Resort & Spa
Bellhop, Money changer, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Diamond Cottage Resort & Spa

What are available facilities at Diamond Cottage Resort & Spa?
There are top facilites at Diamond Cottage Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Cottage Resort & Spa?
The standard check-in time at Diamond Cottage Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Cottage Resort & Spa provide breakfast?
Yes, Diamond Cottage Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Cottage Resort & Spa?
Diamond Cottage Resort & Spa is a 4.0-star hotel.
How many floors does Diamond Cottage Resort & Spa have?
Diamond Cottage Resort & Spa has 3 floors.
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More Reviews from Other Guests in Diamond Cottage Resort & Spa

8.2
Very Good
From 192 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Diamond Cottage Resort & Spa

Number of reviews per page
20
40
Top reviews
Thong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice stay. We booked two separate rooms, which were decent, but nothing special. Needed a refresh, because they looked old and tired. But on second day was changed to the family size executive suite with direct pool access. That was great, thank you hotel staff !! The room was large and clean. The pool was nice, and the pool bar with happy hour was awesome. A notable negative, is that the mattresses were REALLY HARD. Phuket is flooded with Russian tourists. Likewise, this hotel has a lot of Russian guests. Buffet breakfast was reasonable, but food variety caters more for the caucasian / Russian guests. A disappointment for me, as I believe a hotel should showcase more of the local food / culture. Staff were nice and courteous, and always helpful. Overall... a wonderful stay.
Read More
Jodie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Neomarc
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff is great
Rhiannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Be prepared to find a hotel on the side of a hill! This didnt worry us but it could present a problem for people with mobility issues, though they do have a golf cart to transport people from the reception area to the higher areas of the hotel. We (group of 23 people) mostly loved the staff (There was one staff member who let the whole team down! They made it very clear that they didn't want to be there in the morning cooking our omelettes, which very much spoilt our mornings!) If it weren't for the disgusting attitude of this one staff member, we wouldn't have been able to fault them, such a shame...
Read More
Maria Gloria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The place is clean and quiet. Staff are helpful and the breakfast buffet is amazing. Definitely will book again in the future.
todd
icon-Leisure
Leisure
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Where to start, 1) there seems to be hidden charges on food. I order meal and drink for 560 and get a bill for 880. 2) the mattress in my room was very uncomfortable. Springs poking through. I acrually moved the pad from the window to the bed.3) due to humidity and ocean, much of the faucets were pitted. 4) large spaces around the door did allow insects in and a salamader running actoss my wall. All that being said, it wasnt.horrible but it wasnt spectacular either...solid..meh... Staff were very nice and accomodating which helped make up for the shortcomings. If i ever came back to karon beach, i would probably stay somewhere else
Read More
Galina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property is in an excellent location right between Karon and Kata, both a 10 min walk away. Lots of shops restaurants within walking distance, very convenient. the hotel itself is quite tired, needs a reno but the rooms were clean and comfortable. Breakfast options were not overly abundant but there was plenty to choose from still, no complaints there. The pools are quite good, very well separated so they never feel too crowded. The staff are incredible, and I think they make a difference in how guests perceive the hotel. Everyone was absolutely lovely and very helpful, well done staff! Overall, even though I wouldn't call it a solid 4-star hotel, it was good for the money, and we had a very enjoyable visit.
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Tracey
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Large group of friends Various rooms but worked well
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Superior Room - Pool Access Great rooms on lowest level of resort, making easy access to reception, lower pools, pool bar and access to the street. 1.3m Pool is shared with the other rooms of this type, but secluded from other pool & hotels for some privacy. Room itself was comfortable, huge bed, shower (no bath), fridge, toilet with bidet hose. Great location in Kata. An easy walk to both Kata and Karon beaches, the kata night market etc. Resort breakfast was ok. Service with a smile
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Cheryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We stayed B&B so can't comment on dining options. The breakfasts were good.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Great location, great pool, most staff were friendly, beaches are walking distance and loads of place to shop, drink and eat good food. Definitely recommend to stay if you are near Karon.
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

We stayed at this location for our entire Thailand trip which was 8 nights. We were incredibly happy with the location of the hotel which is right in the heart of a lot of attractions. It is perfectly between both Kata and Karon beaches - maximum ten minute walk to each. It is surrounded by multiple massage parlours, a variety of restaurant with a great mix of local foods, motorbike rental as well as souvenir stores. It is set back from the main road it is on so there is no disturbance from vehicle noise or any passing foot traffic The staff are incredibly friendly and helpful. Always greeting you in the morning and offering help and advice if asked. Our package included daily breakfast buffet which changed slightly each day. While there were a number of staples every day (omelette cooked fresh, waffles, selection of fruit, toast) other things changed each day (pancakes usually alternated with French toast, plain rice alternate with fried rice etc). The food was wonderful and was a good way to start your day. Now the very FEW negatives we experienced were with the bathroom. Unfortunately the water pressure wasn’t great as well as the temp control. Every shower ranged between borderline scalding hot to cold changes multiple times in the one shower. We also found it would leak out around the tub onto the floor. Frankly not crazy bad issues but could get a slight bit tedious! We WOULD stay again!
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Alison
icon-with Partner
with Partner
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Mixed views about our stay. There are some positives - staff are friendly and location is good for restaurants and bars in the area. Beach is about a 10 minute walk which is fine. Room was a decent size and overlooked pool - just! Unfortunately the negatives outweighed the positives and I can’t really recommend the hotel. It is very dated in some areas - pool bar desperately needs some t.l.c. Bathroom is tiny and the overbath shower very poor. Towels were basic too and although the room floor was swept daily and the bed made, general tidying wasn’t completed well - empty bottles left and papers, boxes etc just left on countertops. Breakfast wasn’t great - coffee and tea was very poor - tea stewed in a coffee pot on a hot plate! Or age juice wasn’t fresh and very watery, food in general was cold and we managed really on toast that we did ourselves. We paid the mandatory additional fee for the New Years Eve Gala dinner and the buffet was ok. The entertainment was appalling and we left just after 9pm whilst a game of musical chairs was being played. We were also very uncomfortable- being squashed in so tightly that we had to climb over other chairs and the stage itself to get any food - and waiters struggled to get to us to serve drinks. Overall a disappointing stay. It is certainly nowhere near a 4 star hotel and I would struggle to say it was a good 3 star.
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Anonymous
icon-Leisure
Leisure
2.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Location was good but facilities were sorely lacking for advertised 4 star hotel. We were put in a part of hotel not used or occupied for a while. Had squatters right outside the fence. Found rat droppings in room. Advised staff but nothing was done. When ready for bed found bed bugs amongst bedding. Checked out that very same night we arrived. Still waiting for a refund as hotel manager has been unavailable for 4 days to accept responsibility. Not a good experience at all.
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Scott
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Plenty of pools centrally located in Kata 5 minute walk to either Kata or Karon beach. Pleasant staff
Verified traveler
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Hotel staff is very friendly.Room was comfortable and clean. Breakfast is excellent!Great stay. Would definitely stay again. Enjoy!
Ib
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Great place to stay - once we got the room we wanted. Magic - on the edge of a sheltered branch of the pool. The food at the special arrangements (banquets) was amazing, so hard to understand why the meals cooked by the same restaurants were quite mediocre otherwise - fortunately there are quite a few good restaurants just around the corner. Breakfast buffet is simply amazing. Only one bad thing: Beware if the management wants you to (temporarily) move to a different hotel - it might be a bad experience!
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Y
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Lovely hotel , lovely staff , me and partner got engaged and I believe we got an upgrade and also they decorated our bed with flowers , lovely couple of days staying here to end our holiday :)
Sylv
8.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Lovely warm welcome from Hotel, although they would not organise transport from airport told us to go to taxi more convenient, we got ripped off and driver didn’t know where he was going. Breakfast choice could be looked at, not consistent. Food cheaper to buy from room service than sitting in restaurant. Young porters were very good and collected and delivered us up and down the hills , far too steep especially with pushchair. For good beaches, grab a taxi. Lots of lovely places to eat.
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Tracy
8.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

We enjoyed our stay, had a small problem with check out. Breakfast was excellent, the location to both beaches is great. The Wednesday night buffet was spectacular. I would recommend taking a minute to check that all things are in your room when you check in. When we checked out, the man at front desk said that a teaspoon (used for stirring the coffee) was missing. I went to the room, and could not find the second spoon. I suggested that the morning before my husband had to have breakfast in the room because of his fall and smashing his head. I was so happy that they allowed him to have the food in the room that I took back all the dishes to the kitchen. I must have taken the second spoon to the kitchen as well. We were charged 50 thai monies for the spoon. I feel this was ridiculous. During my husbands accident he had at the hotel, the staff was great. We appreciate all the help from the staff.
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Number of reviews per page
20
40

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Lobby 4 Diamond Cottage Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 192 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Cottage Resort & Spa

Number of reviews per page
20
40
Top reviews
Thong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice stay. We booked two separate rooms, which were decent, but nothing special. Needed a refresh, because they looked old and tired. But on second day was changed to the family size executive suite with direct pool access. That was great, thank you hotel staff !! The room was large and clean. The pool was nice, and the pool bar with happy hour was awesome. A notable negative, is that the mattresses were REALLY HARD. Phuket is flooded with Russian tourists. Likewise, this hotel has a lot of Russian guests. Buffet breakfast was reasonable, but food variety caters more for the caucasian / Russian guests. A disappointment for me, as I believe a hotel should showcase more of the local food / culture. Staff were nice and courteous, and always helpful. Overall... a wonderful stay.
Read More
Jodie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Neomarc
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff is great
Rhiannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Be prepared to find a hotel on the side of a hill! This didnt worry us but it could present a problem for people with mobility issues, though they do have a golf cart to transport people from the reception area to the higher areas of the hotel. We (group of 23 people) mostly loved the staff (There was one staff member who let the whole team down! They made it very clear that they didn't want to be there in the morning cooking our omelettes, which very much spoilt our mornings!) If it weren't for the disgusting attitude of this one staff member, we wouldn't have been able to fault them, such a shame...
Read More
Maria Gloria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The place is clean and quiet. Staff are helpful and the breakfast buffet is amazing. Definitely will book again in the future.
todd
icon-Leisure
Leisure
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Where to start, 1) there seems to be hidden charges on food. I order meal and drink for 560 and get a bill for 880. 2) the mattress in my room was very uncomfortable. Springs poking through. I acrually moved the pad from the window to the bed.3) due to humidity and ocean, much of the faucets were pitted. 4) large spaces around the door did allow insects in and a salamader running actoss my wall. All that being said, it wasnt.horrible but it wasnt spectacular either...solid..meh... Staff were very nice and accomodating which helped make up for the shortcomings. If i ever came back to karon beach, i would probably stay somewhere else
Read More
Galina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property is in an excellent location right between Karon and Kata, both a 10 min walk away. Lots of shops restaurants within walking distance, very convenient. the hotel itself is quite tired, needs a reno but the rooms were clean and comfortable. Breakfast options were not overly abundant but there was plenty to choose from still, no complaints there. The pools are quite good, very well separated so they never feel too crowded. The staff are incredible, and I think they make a difference in how guests perceive the hotel. Everyone was absolutely lovely and very helpful, well done staff! Overall, even though I wouldn't call it a solid 4-star hotel, it was good for the money, and we had a very enjoyable visit.
Read More
Tracey
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Large group of friends Various rooms but worked well
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Superior Room - Pool Access Great rooms on lowest level of resort, making easy access to reception, lower pools, pool bar and access to the street. 1.3m Pool is shared with the other rooms of this type, but secluded from other pool & hotels for some privacy. Room itself was comfortable, huge bed, shower (no bath), fridge, toilet with bidet hose. Great location in Kata. An easy walk to both Kata and Karon beaches, the kata night market etc. Resort breakfast was ok. Service with a smile
Read More
Cheryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We stayed B&B so can't comment on dining options. The breakfasts were good.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Great location, great pool, most staff were friendly, beaches are walking distance and loads of place to shop, drink and eat good food. Definitely recommend to stay if you are near Karon.
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

We stayed at this location for our entire Thailand trip which was 8 nights. We were incredibly happy with the location of the hotel which is right in the heart of a lot of attractions. It is perfectly between both Kata and Karon beaches - maximum ten minute walk to each. It is surrounded by multiple massage parlours, a variety of restaurant with a great mix of local foods, motorbike rental as well as souvenir stores. It is set back from the main road it is on so there is no disturbance from vehicle noise or any passing foot traffic The staff are incredibly friendly and helpful. Always greeting you in the morning and offering help and advice if asked. Our package included daily breakfast buffet which changed slightly each day. While there were a number of staples every day (omelette cooked fresh, waffles, selection of fruit, toast) other things changed each day (pancakes usually alternated with French toast, plain rice alternate with fried rice etc). The food was wonderful and was a good way to start your day. Now the very FEW negatives we experienced were with the bathroom. Unfortunately the water pressure wasn’t great as well as the temp control. Every shower ranged between borderline scalding hot to cold changes multiple times in the one shower. We also found it would leak out around the tub onto the floor. Frankly not crazy bad issues but could get a slight bit tedious! We WOULD stay again!
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Alison
icon-with Partner
with Partner
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Mixed views about our stay. There are some positives - staff are friendly and location is good for restaurants and bars in the area. Beach is about a 10 minute walk which is fine. Room was a decent size and overlooked pool - just! Unfortunately the negatives outweighed the positives and I can’t really recommend the hotel. It is very dated in some areas - pool bar desperately needs some t.l.c. Bathroom is tiny and the overbath shower very poor. Towels were basic too and although the room floor was swept daily and the bed made, general tidying wasn’t completed well - empty bottles left and papers, boxes etc just left on countertops. Breakfast wasn’t great - coffee and tea was very poor - tea stewed in a coffee pot on a hot plate! Or age juice wasn’t fresh and very watery, food in general was cold and we managed really on toast that we did ourselves. We paid the mandatory additional fee for the New Years Eve Gala dinner and the buffet was ok. The entertainment was appalling and we left just after 9pm whilst a game of musical chairs was being played. We were also very uncomfortable- being squashed in so tightly that we had to climb over other chairs and the stage itself to get any food - and waiters struggled to get to us to serve drinks. Overall a disappointing stay. It is certainly nowhere near a 4 star hotel and I would struggle to say it was a good 3 star.
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Anonymous
icon-Leisure
Leisure
2.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Location was good but facilities were sorely lacking for advertised 4 star hotel. We were put in a part of hotel not used or occupied for a while. Had squatters right outside the fence. Found rat droppings in room. Advised staff but nothing was done. When ready for bed found bed bugs amongst bedding. Checked out that very same night we arrived. Still waiting for a refund as hotel manager has been unavailable for 4 days to accept responsibility. Not a good experience at all.
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Scott
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Plenty of pools centrally located in Kata 5 minute walk to either Kata or Karon beach. Pleasant staff
Verified traveler
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Hotel staff is very friendly.Room was comfortable and clean. Breakfast is excellent!Great stay. Would definitely stay again. Enjoy!
Ib
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Great place to stay - once we got the room we wanted. Magic - on the edge of a sheltered branch of the pool. The food at the special arrangements (banquets) was amazing, so hard to understand why the meals cooked by the same restaurants were quite mediocre otherwise - fortunately there are quite a few good restaurants just around the corner. Breakfast buffet is simply amazing. Only one bad thing: Beware if the management wants you to (temporarily) move to a different hotel - it might be a bad experience!
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Y
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Lovely hotel , lovely staff , me and partner got engaged and I believe we got an upgrade and also they decorated our bed with flowers , lovely couple of days staying here to end our holiday :)
Sylv
8.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Lovely warm welcome from Hotel, although they would not organise transport from airport told us to go to taxi more convenient, we got ripped off and driver didn’t know where he was going. Breakfast choice could be looked at, not consistent. Food cheaper to buy from room service than sitting in restaurant. Young porters were very good and collected and delivered us up and down the hills , far too steep especially with pushchair. For good beaches, grab a taxi. Lots of lovely places to eat.
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Tracy
8.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

We enjoyed our stay, had a small problem with check out. Breakfast was excellent, the location to both beaches is great. The Wednesday night buffet was spectacular. I would recommend taking a minute to check that all things are in your room when you check in. When we checked out, the man at front desk said that a teaspoon (used for stirring the coffee) was missing. I went to the room, and could not find the second spoon. I suggested that the morning before my husband had to have breakfast in the room because of his fall and smashing his head. I was so happy that they allowed him to have the food in the room that I took back all the dishes to the kitchen. I must have taken the second spoon to the kitchen as well. We were charged 50 thai monies for the spoon. I feel this was ridiculous. During my husbands accident he had at the hotel, the staff was great. We appreciate all the help from the staff.
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