Dream Valley Resort

Poor confition

Location is good and lots of options to eat. Breakfast was great. Pool was nice but water is really warm. Monkeys play all over the resort which was really cool! My biggest concern is how hard the beds are.

Location

The room overall was ok very much to the standard of what it cost. The resort is limited but has a nice vibe to it. Would only stay here for a max of 2 days.

We were hesitant to book this hotel after reading some reviews and the price was so reasonable after what we had been paying. We arrived expecting average but we were pleasantly surprised at the room, very clean and the pool area was huge and very clean. The staff were helpful and friendly and the breakfast great value and cooked fresh as you waited. Yes, the power is only available from 5pm till 10am but we were out and about during the day so didn't bother us. We really enjoyed our stay and our time at Tonsai beach area

This is a no thrills getway . Beautiful location and very nice people

For Tonsai the place is nice, but get a superior bungalow, the others were not nice. My AC worked the bed was pretty good and the place was usually quite enough to sleep. Where the place struggled was the staff, some were really nice, some were nice enough but the woman who seemed to be in charge most of the time at the front desk was not nice, ever, during my entire two week stay despite repeated attempts to get her to soften up.

On the website, it wasn’t mentioned that this property is actually on an island. You need to take a boat there and back. Which of course costs. If you wait, for hours at times, It will be cheaper, as the more in a boat the cheaper it is. Otherwise full coast and no waiting. There isn’t anything to do on the island. Unless you’re a rock climber, lots of that. The beach is average. Hotel was nice, with a nice pool. No electricity for certain hours during the day. We cancelled our 7 day visit and went to the main land.

Beautiful hotel, lovely surroundings, Fatima on reception, was exceptional with her help.

I’ve travelled all over and can deal with flaws and things being simple. For this “resort” I’m not sure where to start. Pictures online looks amazing but be ready to be disappointed. Forget the list of amenities and services listed. There is no pool bar, no airport shuttle, dirty pool is falling apart and pieces of glass tile is everywhere, electricity is off between 10-5pm, WiFi is the worst and going anywhere means climbing 3ft walls and a 15m steep hike through the woods, alt during low tide wading waist high around the rocks. I hate making decisions based on a faulty listing. Just edit your description and list of services! Forget handicap accessibility. Room numbers and lights on paths and stairways are missing so it’s a constant navigating in the dark trying to find your way or trying not to fall in the steep stairs. The first room we were given had spiderwebs all over, a fridge from hell, weird open holes with brown yuck, electric wiring loose and exposed in the bathroom, cigarette burns on already yellow sheets and the main treat was rats had chewed open holes so they could just waltz into your room and stuff. Opening the closet they fled back into the walls. When I argued I can deal with a lot but I am not sleeping with rats they said I can pay to be upgraded. After making the case this is not my problem and I shouldn’t have to pay to stay during these conditions they eventually gave us a nicer room that was clean.

The place is amazing, however its very secluded and to get there its a lot of work, but once you are in the area, it shouldn't be much issue. Great staff overall, and great perks, a big swimming pool, a few restaurants and convenience stores nearby. Just what you need for a good vacation.

It was good for the area. The wifi is terrible, really bad and annoying as it goes on and off every couple of minutes.

Reception staff were very nice and helpful. The cleaning staff seemed to slack off a bit the longer we were there.

Where do I begin? Initially we were happy in our bungalow. Day 2 the toilet goes out. Informed front desk and carry on with our day. Come back from our day around 5, and our toilet still hasn’t been fixed. Speak with front desk, again, and they say someone will be coming by. Another 2 hours goes by and still nothing. Speak with front desk AGAIN and they tell us he left for the day and he told them to put us in another room. They didn’t tell us we were going to be moved until we had to ask for the third time about our toilet. The new room was awful and covered in ants, so we had to stay in our broken toilet room until The next day. Next the AC unit goes out and we talk to front desk again, and tells us room 415 always has problems. So why put guests in there to begin with then? Next we get moved to a room with twin beds, another head scratching move. We have to ask to be moved to a room with a full size bed. AM front desk gal has attitude and is condescending about the whole situation, so it just felt awkward and uncomfortable the last 3 nights there. Lastly no one came to clean both of ours room the entire time. 5 days and no new towels and sheets. The only positive feedback I have is the pool is nice and the gal working at night is professional and polite. -notes WiFi only works in pool and front desk area Electricity is Off from 10am to 5pm everyday

Very nice accommodations and facilities. Room had a broken window which let some AC air out, but impact was minimal. Tonsai beach was nearby and great vibe.

Middle of nowhere and no power during the day so an afternoon sleep was impossible. Toilet seat detached - thevplace is just bad

Overall okay. Aircon leaking and found a small cockroach in the room. But front desk was friendly and attentive.

The pool and pool area was great! We didn’t find that there was many good restaurants around the resort but the resort had great lunch options served until 3pm. Breakfast seemed a little expensive. The staff were friendly and helpful and the room was clean and had everything we needed at a fair price! Would recommend staying here for sure.

Amazing secluded location on Tonsai beach. Takes a bit of effort to get there but soooo very worth it! Great pool and surroundings.

I am rating this relatively to other places in tonsai beach, having stayed in this area before. Air conditioning during electricity hours is very nice after a hard day off climbing. Pool is also nice and staff is super friendly. One of the best places to stay if you want to climb here. Side Note: DO NOT TAKE CHILDREN OR ELDERLY TO TONSAI. You often get sick in this area of the beach (we all did). Google "tonsai tummy". . the climbing is worth it for a lot of people but bringing little ones is too risky.