Neptuna Hotel

Hotels
6.8
/10
Pleasant
79 reviews

What Guests Say About Their Stay

Jared
10.0
/ 10
My best friend and I spent 2 weeks in Thailand between Pattaya to Bangkok to Chiang Mai down to Phuket to Ko Phi Phi and other islands, we stayed in multiple hotels, always booking 2 rooms so we were able to compare between rooms as well.. this place was really very nice for the price! One word of advice, the hot water on the shower can’t keep up if you open the valve all the way, just open it about 2/3 of the way and your water pressure will still be strong and the water will be hot!
David
10.0
/ 10
The stay was great. Only complaint was shower in bathroom sprayed all over and made floor slippery and dangerous
In the Area
See Map
176 Rat-Uthit200 years Rd. Patong Beach,Kathu,Phuket, Patong, Kathu District, Phuket, Thailand, 83150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Neptuna Hotel by Maduzi Staying at Neptuna Hotel is a good choice when you are visiting Patong Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Neptuna Hotel

176 Rat-Uthit200 years Rd. Patong Beach,Kathu,Phuket, Patong, Kathu District, Phuket, Thailand, 83150
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Lobby Neptuna Hotel
Exterior 2 Neptuna Hotel

Discover More About Neptuna Hotel

note: hotel was previously named Neptuna Hotel by Maduzi

Location


Staying at Neptuna Hotel is a good choice when you are visiting Patong Beach.

About Neptuna Hotel

For you, travelers who wish to travel comfortably on a budget, Neptuna Hotel is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Neptuna Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Neptuna Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Neptuna Hotel will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Neptuna Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neptuna Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Neptuna Hotel is the right place to stay.

All facilities in Neptuna Hotel

Swimming Pool Neptuna Hotel
Swimming Pool
Lobby Neptuna Hotel
Lobby
Exterior Neptuna Hotel
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Hotel Services

  • Welcoming drinks
  • 24-hour Receptionist
  • Luggage storage

Connectivity

  • WiFi in public area (surcharge)

Accommodation Policy & General Information in Neptuna Hotel

Check-in/Check-out Time

Check-in:
From 02:00
Check-out:
Before 11:30

Deposit

Deposit THB 1,000.00 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 02:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neptuna Hotel
124
Number of floors in Neptuna Hotel
3
Another facilities in Neptuna Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box

Frequently asked question in Neptuna Hotel

What are available facilities at Neptuna Hotel?
There are top facilites at Neptuna Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Neptuna Hotel?
The standard check-in time at Neptuna Hotel is starting from From 02:00 while the latest check-out time is at Before 11:30
Does Neptuna Hotel provide breakfast?
Yes, Neptuna Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Neptuna Hotel?
Neptuna Hotel is a 3.0-star hotel.
How many floors does Neptuna Hotel have?
Neptuna Hotel has 3 floors.
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More Reviews from Other Guests in Neptuna Hotel

Overall Ratings & Reviews Neptuna Hotel

Traveloka (23)
Other sources (56)
6.4
Pleasant
From 56 reviews
Cleanliness

6.6

Room Comfort

6.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Neptuna Hotel

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The location was good. The service was the worst Ive had in 20 years staying in Phuket. The Rooms had Mold in the Bath Rooms. Cockroches running around the bed room. Curtains were not block out and woke us up at 6am daily. We asked for extra pillows and Extra toilt rolls, No it was not a hotel policy. The swimming pools tiles were Brocken every where it was an accident waiting to happen very dangerous. On day 15 off our 20 day stay the Bar was closed each afternoon because the Hotel had been sold and was closing down for months. Day 17 I was threatened with a fine or removal from the hotel because my Aircon was on 16 deg, another Hotel Policy aircons not to go below 20deg never heard anything like it. Totally Discussted Expedia, why were we not told about these Hotel issues 🤔 Never again. I have all photos 📸 to back this up and a copy of the thretening letter.
Read More
Warren
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room I booked wasn’t given to me Aircon noisy Poor quality breakfast with limited time available Pool missing tiles Bar closed for best part of stay No compensation for deceiving me with my room & staff threatening behaviour towards myself regards aircon & poor service & not providing the facilities that where noted on the booking
Read More
craig Micheal
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Close to every thing but stops there At no time were we told about what temp the aircon was to be . Bar refused to stock our drinks once we drunk them out off bar . Hotel had no connection we us in many different areas Hope the new owners change things around
Kerry Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This was one of the worst hotels I have stayed in the room was in need of painting the window leaked water in the shower sprayed over the toilet not me ! The very small balcony never got cleaned. The breakfast was rubbish the bar was not stocked well and they said we are going to renovate so not stocking. The staff were good but on the whole my experience was not
Read More
Glen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property needs maintenance. The Pool especially as it has many broken tiles that are very sharp. There are no ladders to aid getting out, only a high step. The water never seemed really clean and clear. There seems to be many rules and regulations that are a bit odd. Asking for extra pillows, towels, toilet paper was always a hassle and you could only have maybe one extra. The breakfast was very basic with limited options. I had a major issue with my room when checking in as it wasn't the room I was expecting from the photos I saw when first I booked. A after a number of phone calls between the hotel, Expedia and myself it was finally resolved and I was given my desired room. Not without a further two hour wait time to check in. The room was pleasant enough once I got settled but a hassle to begin with.Would I stay again or recommend the hotel? No.
Read More
Amanda
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Hotel needs a much needed renovation particularly the pool area To advertise a “balcony” it really should be able to hold a chair , the noise level from outside was horrendous The reception staff were lovely Cleaning staff lovely
Mario Fabian Ortega
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Buen hotel, cuarto amplio y limpio. Buena cama y ducha con buena presión y agua caliente. El desayuno después de tres días dejamos de ir y preferimos desayunar en otros lados, no es q sea malo pero es repetitivo y si te quedas varios días pues no es una opción. Se escucha de noche el ambiente de Bangla rd. El staff es amable y atento. Cerca de todo.
Read More
Srinivasa
icon-Leisure
Leisure
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff was very rude
Edmond
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good location. Good staff. Good housekeeping. Good price
Damion
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The rooms advertised are the deluxe rooms and not all rooms. There is no poolside bar as advertised, the breakfast is very very poor, rooms are very basic, hot water is supplied by a thermostat in your shower. The staff are the best thing about the hotel. The hotel is not as advertised or even close
PAUL
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Inexpensive clean central
ENRIQUE
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I have to say that the bed and the mattress was terrible. There was a box spring and No mattress at all. It made sleeping very difficult.
Joseph
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Just don’t do it not worth it.
Ronald
icon-Leisure
Leisure
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Location was great
Arjun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Hotel location was good (close to Bangla road and Patong beach) but room was mediocre and there was not a lot of options for breakfast.
R
6.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Very noisy but if you there for night life then it is perfect due to distance
Jared
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

My best friend and I spent 2 weeks in Thailand between Pattaya to Bangkok to Chiang Mai down to Phuket to Ko Phi Phi and other islands, we stayed in multiple hotels, always booking 2 rooms so we were able to compare between rooms as well.. this place was really very nice for the price! One word of advice, the hot water on the shower can’t keep up if you open the valve all the way, just open it about 2/3 of the way and your water pressure will still be strong and the water will be hot!
Read More
David
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The stay was great. Only complaint was shower in bathroom sprayed all over and made floor slippery and dangerous
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Room was too loud New rooms smelled like paint which was suffocating
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Convenient location for shopping, beach access, bars and restaurants.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Neptuna Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Neptuna Hotel

Traveloka (23)
Other sources (56)
6.4
Pleasant
From 56 reviews
Cleanliness

6.6

Room Comfort

6.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neptuna Hotel

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The location was good. The service was the worst Ive had in 20 years staying in Phuket. The Rooms had Mold in the Bath Rooms. Cockroches running around the bed room. Curtains were not block out and woke us up at 6am daily. We asked for extra pillows and Extra toilt rolls, No it was not a hotel policy. The swimming pools tiles were Brocken every where it was an accident waiting to happen very dangerous. On day 15 off our 20 day stay the Bar was closed each afternoon because the Hotel had been sold and was closing down for months. Day 17 I was threatened with a fine or removal from the hotel because my Aircon was on 16 deg, another Hotel Policy aircons not to go below 20deg never heard anything like it. Totally Discussted Expedia, why were we not told about these Hotel issues 🤔 Never again. I have all photos 📸 to back this up and a copy of the thretening letter.
Read More
Warren
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room I booked wasn’t given to me Aircon noisy Poor quality breakfast with limited time available Pool missing tiles Bar closed for best part of stay No compensation for deceiving me with my room & staff threatening behaviour towards myself regards aircon & poor service & not providing the facilities that where noted on the booking
Read More
craig Micheal
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Close to every thing but stops there At no time were we told about what temp the aircon was to be . Bar refused to stock our drinks once we drunk them out off bar . Hotel had no connection we us in many different areas Hope the new owners change things around
Kerry Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This was one of the worst hotels I have stayed in the room was in need of painting the window leaked water in the shower sprayed over the toilet not me ! The very small balcony never got cleaned. The breakfast was rubbish the bar was not stocked well and they said we are going to renovate so not stocking. The staff were good but on the whole my experience was not
Read More
Glen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property needs maintenance. The Pool especially as it has many broken tiles that are very sharp. There are no ladders to aid getting out, only a high step. The water never seemed really clean and clear. There seems to be many rules and regulations that are a bit odd. Asking for extra pillows, towels, toilet paper was always a hassle and you could only have maybe one extra. The breakfast was very basic with limited options. I had a major issue with my room when checking in as it wasn't the room I was expecting from the photos I saw when first I booked. A after a number of phone calls between the hotel, Expedia and myself it was finally resolved and I was given my desired room. Not without a further two hour wait time to check in. The room was pleasant enough once I got settled but a hassle to begin with.Would I stay again or recommend the hotel? No.
Read More
Amanda
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Hotel needs a much needed renovation particularly the pool area To advertise a “balcony” it really should be able to hold a chair , the noise level from outside was horrendous The reception staff were lovely Cleaning staff lovely
Mario Fabian Ortega
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Buen hotel, cuarto amplio y limpio. Buena cama y ducha con buena presión y agua caliente. El desayuno después de tres días dejamos de ir y preferimos desayunar en otros lados, no es q sea malo pero es repetitivo y si te quedas varios días pues no es una opción. Se escucha de noche el ambiente de Bangla rd. El staff es amable y atento. Cerca de todo.
Read More
Srinivasa
icon-Leisure
Leisure
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff was very rude
Edmond
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good location. Good staff. Good housekeeping. Good price
Damion
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The rooms advertised are the deluxe rooms and not all rooms. There is no poolside bar as advertised, the breakfast is very very poor, rooms are very basic, hot water is supplied by a thermostat in your shower. The staff are the best thing about the hotel. The hotel is not as advertised or even close
PAUL
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Inexpensive clean central
ENRIQUE
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I have to say that the bed and the mattress was terrible. There was a box spring and No mattress at all. It made sleeping very difficult.
Joseph
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Just don’t do it not worth it.
Ronald
icon-Leisure
Leisure
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Location was great
Arjun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Hotel location was good (close to Bangla road and Patong beach) but room was mediocre and there was not a lot of options for breakfast.
R
6.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Very noisy but if you there for night life then it is perfect due to distance
Jared
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

My best friend and I spent 2 weeks in Thailand between Pattaya to Bangkok to Chiang Mai down to Phuket to Ko Phi Phi and other islands, we stayed in multiple hotels, always booking 2 rooms so we were able to compare between rooms as well.. this place was really very nice for the price! One word of advice, the hot water on the shower can’t keep up if you open the valve all the way, just open it about 2/3 of the way and your water pressure will still be strong and the water will be hot!
Read More
David
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The stay was great. Only complaint was shower in bathroom sprayed all over and made floor slippery and dangerous
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Room was too loud New rooms smelled like paint which was suffocating
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Convenient location for shopping, beach access, bars and restaurants.
Number of reviews per page
20
40