The Baycliff Residence

I like the general area and the amenities offered at The Baycliff Residence however there is a large difference in room quality and we stayed in an older front area this time but I will and suggest to go back to the rear next time.

The three rooms and toilets were clean and tidy. The furniture was complimentary of the room, and made it feel homely.

We stayed here for 5 days with friends. Got 3 One bedroom, 1 Two bedroom and 1 Three bedroom suites. Location is about a mile away from Patong Beach which is very congested. I’m glad we stayed a bit further from the town but it’s only a 300baht ride/ 5 mins away. There’s also a few places to eat across the hotel so no need to go far. There’s a guard at the entrance which made us feel safe as well. Rooms are very spacious yet a bit outdated but pool area is great. Fitness room and sauna needs to be updated as well though. That part of the hotel is very run down. Overall an okay stay and you get what you pay for.

Clean rooms and easy accessibility to everywhere around phuket if you drive. Jacuzzi bathtub is dirty and smelly when you use the massage system. Please avoid using it. Staffs are helpful.

Black mold in the shower, walls and curtains. This hotels time has come and gone. Outdated and just horrible place to stay. Word to the wise dont book staying here.

Nice Spot bit hard to get into Town

We enjoyed our stay in the 2 bedroom with ‘sea view’ only issue we had with the hotel is the stairs with having a pram it wasn’t convenient. I’m the lift we had to go up 4 floors, walk around the pool, go down stairs then up 3 floors in the lift. Other that that it was a very nice place most the staff was friendly :)

We booked a 3 bedroom apartment at BayCliff and was terribly disappointed with the condition of the building and apartment. We had a 1 year old baby with us. Had to walk up and down ramps and stairs with our luggage and change 2 elevators to get to the apartment. We were shocked to see that our apartment was right next to a slump where squatters were residing. This made us feel unsafe. Building had a musky smell and the pool had dead insects. Air con in rooms were noisy and the living room sofa was torn. Furniture looked old and toilets were not clean. Floor was sticky. Next morning, there was no water supply at all. We could not get ready to go out and wasted the morning trying to get this sorted out. We were told that they were buying the water and not sure what time it would reinstate. Then the cleaner came to "clean" the room. She went into the bedrooms to remove the bedsheet, simply turn it the other way wrong and used the other side.This was the last straw and we confronted the frontdesk to get them to change our room. They then moved us to another apartment in the next building which looked much newer and cleaner. Thankfully, the new apartment was great and we enjoyed ourselves. This saved our entire holiday. Otherwise, our holiday would have been ruined. I will not recommend BayCliff residence. If I had known that it differed so much from the pictures, I would have booked The Privilege (buillding next door belonging to same company) instead.

Found the staff to be very pleasant, and very helpfull. Hotel peacefull and comfortable, but all the decor and fittings were "tired", and in need of sprucing up. Position wise it was fine, set back from the road so quiet, but only a short walk from road and taxis. No decent beach for about 1/2 mile walk.

Bad service, bad WiFi .

Great hotel and staff. Clean rooms and friendly staff

The room was very spacious. A separate TV room and bedroom. The kitchen was really nice too. The bathroom was spacious with a bath tub and separate rain shower. The overall design was very simple and modern. The wi-fi was fast enough to stream videos online. I really enjoyed my stay and would come back again, no question. The only downside is the location, it's a bit of a walk up a hill. The location on the google map is wrong so the taxi driver had a hard time finding it. The breakfast was so so for 250THB.

Overall the stay great, beds are really comfort. Nearby have bikes for rental. Free Wifi. Need to clean our own cutlery if not there will an extra charges. :)

The rooms are on the old side. Beware of possibly having creepy neighbors. Ceiling leaked a slow cold drip above the bathtub. The maid ignored the do not disturb sign and came right into the bathroom as I was taking a bath. The place is too far from Patong. I'd try a better place if I were you.

Spacious room. Clean. Very relaxing. Come in walkin wardrobe too.

I have stayed here 5 times in 2 years and consider this place my home away from home (San Diego). The entire staff very accommodating and a special "Thank you" to Patty at reservations for her quick assistance to an error I made booking through Expedia.

one stay over for business. In and out. perfectly comfortable. Good to be away from patong. Close to waves of kalim:)

Nice apartment, spacious, great bathroom, good kitchen. Good infinity, lap pool. Quiet spot out of Patong centre but close to bay front. Easy taxi into Patong but nice restaurants across road. Only negative was room cleaning was a bit lax, particularly bathroom surfaces and accessories need a good scrub. Overall great value and recommended

From the very start reception proved to be dedicated to Guest welfare. This became very apparent with all the Staff we had contact with, it seemed nothing was to much trouble and carried out with a sincere smile. The accommodation was excellent and very comfortable. Will return at some time in the future to enjoy the view of the bay and the friendly atmosphere.

The only place with a good 3 bedder for 6 of us.