Castaways Resort and Suites

Resorts
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7.0
/10
Pleasant
301 reviews

What Guests Say About Their Stay

Ronardo

10.0
/ 10
It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.

Selwyn

10.0
/ 10
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!

Joan

10.0
/ 10
The room was very nice and employees service but the surrounding area looks a bit run down
In the Area
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42629 East Mall Drive, West Grand Bahama District, Bahama

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Castaways Resort and Suites is located in area / city West Grand Bahama District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Castaways Resort and Suites

42629 East Mall Drive, West Grand Bahama District, Bahama
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Lobby Castaways Resort and Suites
Lobby 2 Castaways Resort and Suites

Discover More About Castaways Resort and Suites

General


In Freeport (Downtown Freeport)

Location


With a stay at Castaways Resort and Suites in Freeport (Downtown Freeport), you'll be within a 5-minute drive of Regency Theater and Ruby Golf Course. This resort is 1.9 mi (3 km) from Cooper's Castle and 2.4 mi (3.9 km) from Rand Nature Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ruby Golf Course - 2.5 km / 1.6 mi
Cooper's Castle - 2.7 km / 1.7 mi
Regency Theater - 2.9 km / 1.8 mi
Rand Nature Center - 3.4 km / 2.1 mi
Xanadu Beach - 4.7 km / 2.9 mi
Bahamia Beach - 4.9 km / 3 mi
Theos Wreck - 4.9 km / 3 mi
Lucayan National Park - 6.6 km / 4.1 mi
Reef Golf Course - 6.6 km / 4.1 mi
Bahamas Maritime Museum - 7.1 km / 4.4 mi
Lucaya Beach - 7.1 km / 4.4 mi
Port Lucaya Marketplace - 7.2 km / 4.5 mi
Count Basie Square - 7.4 km / 4.6 mi
William's Town Beach - 7.5 km / 4.7 mi
Port Lucayan Marina - 7.7 km / 4.8 mi

The preferred airport for Castaways Resort and Suites is Grand Bahama Intl. Airport (FPO) - 3.2 km / 2 mi

Facilities


Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Freeport? This resort has 580 square feet (54 square meters) of space consisting of conference space and a meeting room.

Dining


Grab a bite to eat at the resort's family restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Castaways Resort and Suites

Entertainment Facility Castaways Resort and Suites
Entertainment Facility
Common Space Castaways Resort and Suites
Common Space
Lobby Castaways Resort and Suites
Lobby
Accommodation Services Castaways Resort and Suites
Accommodation Services
Exterior Castaways Resort and Suites
Exterior

Things to Do

  • Outdoor pool
  • Garden
  • Shops
  • Library

Hotel Services

  • Welcoming drinks
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Food and Drinks

  • Poolside bar
  • Breakfast

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Conference rooms

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Smoking area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Castaways Resort and Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Guests must transfer via airplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Castaways Resort and Suites
118
Number of floors in Castaways Resort and Suites
4
Another facilities in Castaways Resort and Suites
Outdoor pool, Garden, Shops, Library, Welcoming drinks

Frequently asked question in Castaways Resort and Suites

What are available facilities at Castaways Resort and Suites?
There are top facilites at Castaways Resort and Suites such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Castaways Resort and Suites?
The standard check-in time at Castaways Resort and Suites is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:30
Does Castaways Resort and Suites provide breakfast?
Yes, Castaways Resort and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Castaways Resort and Suites?
Castaways Resort and Suites is a 3.0-star hotel.
How many floors does Castaways Resort and Suites have?
Castaways Resort and Suites has 4 floors.
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More Reviews from Other Guests in Castaways Resort and Suites

7.0
Pleasant
From 300 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.2

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Castaways Resort and Suites

Number of reviews per page
20
40
Top reviews
pamela Rena
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a one night stay
Dwayne
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean comfortable room. Limited WiFi
Maxcia
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room friendly housekeeper. Close to food options. Quiet
Sheldon
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Yes
Donna
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was okay, I enjoyed it
Danise
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room looked old, no WiFi, pool had no heater
David
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No internet. Noise from neighboring bar. Nice people
TAMARA
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel needs a little updating. But it was a peaceful stay despite the hotel being quite busy.
henry
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location to fastfood spots for quick bite and can take a few minutes walk to downtown on a cool day.
Carolyn
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Outdated, need improvement all around.
Matthan
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great Staff
Walesia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I didn't like the fact that I was not told ahead of check in, not even at check in thzt the pool was down
KAREEM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Overall the resort is really nice clean and comfortable friendly staff
Ranford A
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Run down property
MARIO
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Regular, brown water, shower faucett damaged
alexandre
icon-Leisure
Leisure
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.
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Philip
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Taxes was added at the front desk...pool was a lil green and it was a big issue with checkout time posted on your site and what it actually is....and the AC unit was to small to Kool the room
Erica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bed comfort and internet access
maverick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I like everything about the place
tyrone Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Overall the hotel was good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Castaways Resort and Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 300 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Castaways Resort and Suites

Number of reviews per page
20
40
Top reviews
pamela Rena
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a one night stay
Dwayne
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean comfortable room. Limited WiFi
Maxcia
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room friendly housekeeper. Close to food options. Quiet
Sheldon
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Yes
Donna
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was okay, I enjoyed it
Danise
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room looked old, no WiFi, pool had no heater
David
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No internet. Noise from neighboring bar. Nice people
TAMARA
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel needs a little updating. But it was a peaceful stay despite the hotel being quite busy.
henry
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location to fastfood spots for quick bite and can take a few minutes walk to downtown on a cool day.
Carolyn
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Outdated, need improvement all around.
Matthan
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great Staff
Walesia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I didn't like the fact that I was not told ahead of check in, not even at check in thzt the pool was down
KAREEM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Overall the resort is really nice clean and comfortable friendly staff
Ranford A
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Run down property
MARIO
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Regular, brown water, shower faucett damaged
alexandre
icon-Leisure
Leisure
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.
Read More
Philip
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Taxes was added at the front desk...pool was a lil green and it was a big issue with checkout time posted on your site and what it actually is....and the AC unit was to small to Kool the room
Erica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bed comfort and internet access
maverick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I like everything about the place
tyrone Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Overall the hotel was good
Number of reviews per page
20
40