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Puataukanave International Hotel

Hotels
5.4
/10
Fair
26 reviews

What Guests Say About Their Stay

Yoshiko

10.0
/ 10
海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
See translation

Molly

10.0
/ 10
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
In the Area
See Map
Fatafehi Rd, Vava'u, Tonga

Main Facilities

Read More
Elevator
Staying at Puataukanave International Hotel is a good choice when you are visiting Vavaʻu.
Read More
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What's around Puataukanave International Hotel

Fatafehi Rd, Vava'u, Tonga
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Lobby Puataukanave International Hotel
Lobby 2 Puataukanave International Hotel

Discover More About Puataukanave International Hotel

General


Near St. Joseph's Cathedral

Location


When you stay at Puataukanave International Hotel in Neiafu, you'll be by the ocean, just steps from St. Joseph's Cathedral and 4 minutes by foot from Vava'u Harbor. This hotel is 1.5 mi (2.4 km) from Mt. Talau National Park and 7.8 mi (12.6 km) from Ene'io Botanical Garden.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

St. Joseph's Cathedral - 0.2 km / 0.1 mi
Vava'u Harbor - 0.4 km / 0.2 mi
Mt. Talau National Park - 2.4 km / 1.5 mi
Ene'io Botanical Garden - 12.6 km / 7.8 mi

The preferred airport for Puataukanave International Hotel is Vava'u (VAV) - 9.7 km / 6 mi

Facilities


Take in the views from a terrace and a garden.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 43 guestrooms featuring refrigerators. Wireless internet access (surcharge) is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

All facilities in Puataukanave International Hotel

Functional Hall Puataukanave International Hotel
Functional Hall
Common Space Puataukanave International Hotel
Common Space
Lobby Puataukanave International Hotel
Lobby
Accommodation Services Puataukanave International Hotel
Accommodation Services
Exterior Puataukanave International Hotel
Exterior

General

  • Smoking area
  • Parking
  • Terrace

Things to Do

  • Marina
  • Garden

Hotel Services

  • Luggage storage
  • Newspaper in lobby

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Public Facilities

  • Elevator

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Puataukanave International Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 23:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, By ocean, Property does not offer onsite COVID-19 testing
  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Elevator
Check-In / Check-Out Time
From 11:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Puataukanave International Hotel
43
Another facilities in Puataukanave International Hotel
Smoking area, Parking, Terrace, Marina, Garden

Frequently asked question in Puataukanave International Hotel

What are available facilities at Puataukanave International Hotel?
There are top facilites at Puataukanave International Hotel such as Elevator. (some may require extra charges)
What is normal check-in & check-out time at Puataukanave International Hotel?
The standard check-in time at Puataukanave International Hotel is starting from 11:00 - 23:00 while the latest check-out time is at Before 10:00
Does Puataukanave International Hotel provide breakfast?
Yes, Puataukanave International Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Puataukanave International Hotel?
Puataukanave International Hotel is a 2.5-star hotel.
How many rooms are available at Puataukanave International Hotel?
Puataukanave International Hotel has 43 rooms in total.
See All

More Reviews from Other Guests in Puataukanave International Hotel

5.4
Fair
From 26 reviews
Cleanliness

5.6

Room Comfort

7.2

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Puataukanave International Hotel

Number of reviews per page
20
40
Top reviews
Tandi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Read More
Faite
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Best view
Cecile
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

A bit dated but super friendly staff and right in the heart of town.
Josh
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very poor for an International Hotel. Should downgrade to a Backpacker
Lewin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Read More
Siaosi
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Rebecca
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Read More
Molly
icon-Leisure
Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Read More
Kiwitraveller
icon-Business
Business
2.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Read More
Ann
icon-with Partner
with Partner
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Read More
Steve
icon-Leisure
Leisure
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Read More
Aries
icon-with Friends
with Friends
6.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Just don’t stay here spend your money on better people and a nicer place
Pamela
icon-Family
Family
6.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
David
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.
Yoshiko
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Puataukanave International Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 26 reviews
Cleanliness

5.6

Room Comfort

7.2

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Puataukanave International Hotel

Number of reviews per page
20
40
Top reviews
Tandi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Read More
Faite
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Best view
Cecile
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

A bit dated but super friendly staff and right in the heart of town.
Josh
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very poor for an International Hotel. Should downgrade to a Backpacker
Lewin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Read More
Siaosi
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Rebecca
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Read More
Molly
icon-Leisure
Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Read More
Kiwitraveller
icon-Business
Business
2.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Read More
Ann
icon-with Partner
with Partner
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Read More
Steve
icon-Leisure
Leisure
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Read More
Aries
icon-with Friends
with Friends
6.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Just don’t stay here spend your money on better people and a nicer place
Pamela
icon-Family
Family
6.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
David
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.
Yoshiko
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Number of reviews per page
20
40