Puataukanave International Hotel

Khách Sạn
Tìm phòng cho bạn...
5,6
/10
Kém
37 đánh giá

Khách nói gì về kỳ nghỉ của họ

Yoshiko

10,0
/ 10
海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Xem phiên dịch

Molly

10,0
/ 10
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Xem phiên dịch
Trong khu vực
Xem bản đồ
Fatafehi Rd, Vava'u, Tonga

Tiện ích chính

Xem thêm
Thang máy
Lưu trú tại Puataukanave International Hotel là một lựa chọn đúng đắn khi quý khách đến thăm Vava'u.
Xem thêm

Xung quanh Puataukanave International Hotel có gì

Fatafehi Rd, Vava'u, Tonga
Khám phá nhiều địa điểm hơn
Sảnh chờ Puataukanave International Hotel
Sảnh chờ 2 Puataukanave International Hotel

Khám phá thêm về Puataukanave International Hotel

General
Gần Nhà thờ St. Joseph

Location
Tọa lạc tại Neiafu, Puataukanave International Hotel nằm gần biển, cách Nhà thờ St. Joseph và Cảng Vava'u 4 phút đi bộ. Khách sạn cách ĐỉnhCông viên quốc gia Talau 2,4 km và cách Vườn bách thảo Ene'io 12,6 km.

Attractions
Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Nhà thờ St. Joseph - 0,2 km
Cảng Vava'u - 0,4 km
ĐỉnhCông viên quốc gia Talau - 2,4 km
Vườn bách thảo Ene'io - 12,6 km

Khách có thể đến Puataukanave International Hotel qua Sân bay Vava'u (VAV), cách khoảng 9,7 km

Facilities
Hãy thư thả ngắm cảnh từ sân thượng/sân hiên hay vườn.

Business Facilities
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ trông giữ/bảo quản hành lý và trang thiết bị giặt ủi. Xe đưa đón sân bay phục vụ trong thời gian giới hạn với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.

Dining
Hãy tận dụng sự tiện lợi của dịch vụ phòng (có giới hạn thời gian) tại Khách sạn này. Khách có thể dùng bữa sáng kiểu Âu (có phụ phí) từ 7:30 đến 10:30 hàng ngày.

Rooms
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 43 phòng được trang bị tủ lạnh. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây (phụ phí) ngay tại phòng. Các phòng có phòng tắm với buồng tắm vòi sen. Tiện nghi phòng bao gồm điện thoại, cùng dụng cụ pha cà phê/trà và bàn ủi/dụng cụ ủi quần áo.

Tất cả những tiện ích tại Puataukanave International Hotel

Sảnh chức năng Puataukanave International Hotel
Sảnh chức năng
Khu vực công cộng Puataukanave International Hotel
Khu vực công cộng
Sảnh chờ Puataukanave International Hotel
Sảnh chờ
Dịch vụ khách sạn Puataukanave International Hotel
Dịch vụ khách sạn
Bên ngoài Puataukanave International Hotel
Bên ngoài

Tiện nghi chung

  • Khu vực hút thuốc
  • Bãi gửi xe
  • Sân thượng/sân hiên

Các hoạt động

  • Bến du thuyền
  • Vườn hoa

Dịch vụ khách sạn

  • Dịch vụ lưu trữ/bảo quản hành lý
  • Nhật báo tại sảnh

Ẩm thực

  • Bữa sáng

Tiện nghi công cộng

  • Thang máy

Tiện nghi văn phòng

  • Phòng họp

Chính sách và những thông tin liên quan của Puataukanave International Hotel

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
11:00 - 23:00
Giờ trả phòng:
Trước 10:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
, Nơi lưu trú này có dịch vụ đưa đón từ sân bay (có thể áp dụng phụ phí). Khách phải liên hệ với nơi lưu trú để thông báo chi tiết thời gian đến trước khi khởi hành bằng thông tin liên hệ trong xác nhận đặt phòng. Giờ hoạt động hàng ngày của quầy tiếp tân từ 7:30 đến 23:30. Nếu dự định đến nơi sau 9:30 vui lòng thông báo trước với nơi lưu trú bằng thông tin liên lạc trong xác nhận đặt phòng. Nhân viên tiếp tân chỉ phục vụ trong giờ làm việc theo quy định. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Pets Not Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Thang máy
Thời gian nhận/trả phòng
Từ 11:00 - 23:00 - đến 10:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Puataukanave International Hotel
43
Những tiện nghi khác tại Puataukanave International Hotel
Khu vực hút thuốc, Bãi gửi xe, Sân thượng/sân hiên, Bến du thuyền, Vườn hoa

Câu hỏi thường gặp về Puataukanave International Hotel

Những tiện ích tại Puataukanave International Hotel?
Những tiện ích tại Puataukanave International Hotel bao gồm Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Puataukanave International Hotel?
Thời gian nhận phòng tại Puataukanave International Hotel là từ 11:00 - 23:00 và trả phòng trước Trước 10:00
Puataukanave International Hotel có phục vụ ăn sáng không?
Có, Puataukanave International Hotel có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Puataukanave International Hotel đạt tiêu chuẩn mấy sao?
Puataukanave International Hotel là khách sạn đạt tiêu chuẩn 2.5 sao.
Tổng số phòng hiện có tại Puataukanave International Hotel là bao nhiêu?
Tổng số phòng tại Puataukanave International Hotel là 43 phòng.
Xem tất cả

Những review khác của du khách về Puataukanave International Hotel

5,6
Kém
Từ 37 đánh giá
Vệ sinh

5,8

Tiện nghi phòng

7,6

Dịch vụ và Tiện ích

7,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Puataukanave International Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Katalina
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Would not book here again. Towels were stained, no activities and hard to find staff for assistance.
Yoshiko
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 57 tuần

Hotels.com verified review

海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Tandi
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 60 tuần

Expedia Group verified review

This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Đọc thêm
Faite
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 88 tuần

Expedia Group verified review

Best view
Cecile
icon-Công tác
Công tác
8,0
/10
Đánh giá cách đây 120 tuần

Expedia Group verified review

A bit dated but super friendly staff and right in the heart of town.
Josh
icon-Kinh doanh và Giải trí cùng Bạn đời
Kinh doanh và Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 140 tuần

Expedia Group verified review

Very poor for an International Hotel. Should downgrade to a Backpacker
Lewin
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 144 tuần

Expedia Group verified review

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Đọc thêm
Siaosi
icon-Kinh doanh và Giải trí cùng Bạn đời
Kinh doanh và Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 148 tuần

Expedia Group verified review

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Rebecca
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 155 tuần

Hotels.com verified review

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Đọc thêm
Molly
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 155 tuần

Expedia Group verified review

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Verified traveler
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 353 tuần

Expedia Group verified review

We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Đọc thêm
Kiwitraveller
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 360 tuần

Expedia Group verified review

This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Michael
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 365 tuần

Expedia Group verified review

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Đọc thêm
Ann
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 365 tuần

Hotels.com verified review

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Đọc thêm
Steve
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 366 tuần

Expedia Group verified review

My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Đọc thêm
Verified traveler
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 367 tuần

Expedia Group verified review

The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Đọc thêm
Aries
icon-cùng Bạn bè
cùng Bạn bè
6,0
/10
Đánh giá cách đây 369 tuần

Hotels.com verified review

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Đọc thêm
Verified traveler
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 370 tuần

Expedia Group verified review

Just don’t stay here spend your money on better people and a nicer place
Verified traveler
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 371 tuần

Expedia Group verified review

エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Pamela
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 371 tuần

Hotels.com verified review

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Bên ngoài 4 Puataukanave International Hotel

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh | Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam | Đại diện pháp luật: Nguyễn Thị Thu Hương| Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved
5,6
Kém
Từ 37 đánh giá
Vệ sinh

5,8

Tiện nghi phòng

7,6

Dịch vụ và Tiện ích

7,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Puataukanave International Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Katalina
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Would not book here again. Towels were stained, no activities and hard to find staff for assistance.
Yoshiko
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 57 tuần

Hotels.com verified review

海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Tandi
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 60 tuần

Expedia Group verified review

This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Đọc thêm
Faite
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 88 tuần

Expedia Group verified review

Best view
Cecile
icon-Công tác
Công tác
8,0
/10
Đánh giá cách đây 120 tuần

Expedia Group verified review

A bit dated but super friendly staff and right in the heart of town.
Josh
icon-Kinh doanh và Giải trí cùng Bạn đời
Kinh doanh và Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 140 tuần

Expedia Group verified review

Very poor for an International Hotel. Should downgrade to a Backpacker
Lewin
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 144 tuần

Expedia Group verified review

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Đọc thêm
Siaosi
icon-Kinh doanh và Giải trí cùng Bạn đời
Kinh doanh và Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 148 tuần

Expedia Group verified review

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Rebecca
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 155 tuần

Hotels.com verified review

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Đọc thêm
Molly
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 155 tuần

Expedia Group verified review

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Verified traveler
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 353 tuần

Expedia Group verified review

We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Đọc thêm
Kiwitraveller
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 360 tuần

Expedia Group verified review

This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Michael
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 365 tuần

Expedia Group verified review

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Đọc thêm
Ann
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 365 tuần

Hotels.com verified review

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Đọc thêm
Steve
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 366 tuần

Expedia Group verified review

My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Đọc thêm
Verified traveler
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 367 tuần

Expedia Group verified review

The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Đọc thêm
Aries
icon-cùng Bạn bè
cùng Bạn bè
6,0
/10
Đánh giá cách đây 369 tuần

Hotels.com verified review

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Đọc thêm
Verified traveler
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 370 tuần

Expedia Group verified review

Just don’t stay here spend your money on better people and a nicer place
Verified traveler
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 371 tuần

Expedia Group verified review

エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Pamela
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 371 tuần

Hotels.com verified review

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Số lượng đánh giá trên mỗi trang
20
40