Ankara HiltonSA

Bed comfort

Food was good

Very friendly staff, especially the young blonde lady who works at the guest relations desk (I forgot her name!). Rooms are average, need an update - otherwise good hotel. However, one huge disappointment was a male front desk team charging my credit card with over 1,000 gbp even though my stay was pre paid for. I am still waiting for a refund, they are taking very long to sort this issue and I don't this is not acceptable.

Very nice hotel with a great view of the city. The staff were friendly, and the free parking was a bonus. The indoor swimming pool was lovely, and the bed was extremely comfortable. Will definitely be back!

Air conditioning works silent and efficient. Clean room, good service, and very silent.

I loved everything!

Very nice experience

The receptionist staff take long time to let me check in

Excellent and clean hotel

2nd stay for business. I was welcomed personally by the Duty Manager, wished a happy birthday and left a huge birthday cake and sweets in my room. They also helped me find a new travel adapter when mine broke.

Special thanks - * Elif from the front desk, she goes above and beyond. She was really helpful, kind and accommodating. * Cagri from Housekeeping, very kind, on top of his job, very welcoming * Hotel management - going beyond and offering a bigger compensation even after our visit. Location - is great Spa - is really goo Reality : The hotel is quite old. Recommendation : Implement a better smoke sensor system. We were on the 10th floor - smoke free. But it was obvious that guests before us smoked in the room. all towels had smoke smell on. Front desk immediately sent the crew to clean the air in the room but better smoke sensors can be a better option.

Beautiful hotel with wonderful service in a prime location in Ankara. We have had a very relaxing vacation in an elegant and quiet atmosphere. Fitness room, indoor swimming pools and sauna are included in the price, and massage and Turkish hamam are extras. Highly recommended.

Outstanding staff. Suzan help me in my room as I was feeling ill.

Very Nice city hotel

Well it was nice, staff was a bit annoying like one time the fire alarm went off but no one said anything before it, it was at 11 am and then they apologized for not informing. And the first day when I checked in at 3 pm I slept, they kept calling and coming into the room, it was very uncomfortable and annoying and they apologized but at what cost? Other than this and the pricey dining it was fine and nice

Unclean bathroom and dirty front of vanity. Cleaned after warning. NO HYGENIC BAND on toilet seat, we are told they do not have this practice in this hotel. Inadequate lightning in bathroom and on vanity and safe box area. It is impossible to adjust AC temperature setting, AC noisy, long and very long non hygenic hair style of female food servers. Front desk, dining room, and all the rest hotel staff are VERY POLITE AND HELPFUL. Breakfast is excellent quality and presentation. Overall quality of hotel (minus the excellent staff) is poor. It is significantly inferior to avarage class roadside hotels such as Holiday Inn or Hampton Inn. Significantly inferior but pricey compared to the smaller hotel just across the street from this Hilton.

Nice...

Meh

Great stay in central Ankara with lovely helpful and friendly staff. Well equipped generous room, quiet and comfortable with a superb bed and a really good walk-in shower

Hotel is in an area with extensive roadworks and you cannot drive to location due to Road closures. Hotel is very rundown and smelly, equipment rooms is very dated.